Customer Ratings & Reviews
- Model:
- DVE45T6000P/A3
- SKU:
- 6473462
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.
This summary was generated by AI based on customer reviews.
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Recommend to anyone wanting a washer.
I would recommend this to a friend- Pros mentioned:Noise level
Samsung 4.5 cu. ft. Front Load Washer Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.High quality product, in my opinion. Looks great, clean clothes while using less water, and quiet for the most part. Happy with my purchase.
I would recommend this to a friend Long waite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best when it came to shipping and delivery as it took forever.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Veronica L,
When you're excited for something to arrive and it takes longer than expected, it can test your patience. To better address your experience with delivery times, please contact Best Buy's customer service department at (888) 237-8289, they are open 24 Hours a Day.
They can provide more context to your experience about the logistics of your washing machine.
Leo
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Recommend purchasing it to anyone...
I would recommend this to a friendGood economical dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool down feature is awesome, limits wrinkles. Buy one
I would recommend this to a friendQuite an efficient washer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has multiple functions to choose. It cleans well and seems to be efficient with water. One issue was the door swings from right to left (same as the matching dryer) which wasn't ideal. Tried calling best buy to find a solution but they were not helpful.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer and Dryer. You are not able to change the direction of which the door opens on our washers. You can change the direction on our dryer. We welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Noise level
Great product!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and cleans clothes very well!!! This is the second set of Samsung front loaders I have had. My first set last me over ten years and through multiple moves!
I would recommend this to a friend Good washer but shakes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, has different settings for the types of laundry, the only issue i have with it, is when you are using the matching dryer with the Samsung stacker kit, when the washer goes into the spin cycle it does a fair amount of shaking.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Fullhouse, I understand that this has been difficult for you. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us. I am including a link to a helpful troubleshooting guide to assist you with your concerns on the washing machine shaking (https://bit.ly/3CfJS4Q). For further assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143574213) and it will help our team pull up your information. We thank you for choosing Samsung for your laundry needs. ^Lena
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vibration when spinning…………………………………………………………………..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BenjaminB,
We understand how you feel about your washer. Let's get the information you need.
Check out the link below for steps to take with your washer that vibrates when spinning. To access the complete diagnostic and video tutorial, click on the embedded words and select "NO, I NEED MORE HELP" for more details.
Samsung washing machine is shaking
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
We would love to speak with you to provide more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148610112) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Good product for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for the $ I paid. Got the pair that included the dryer as well. Does the job and gets the clothing clean.
I would recommend this to a friendNon satisfactory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer doesn’t dry well, it takes forever to dry. I don’t know if there’s a fault somewhere, l’m not happy with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are committed to enhancing the effectiveness of your dryer, Sylvia. Allow us to take care of this.
To address your concerns regarding your dryer's drying performance, we recommend referring to the resources provided below. Please click the hyperlinks and watch the instructional video for tips.
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147085160, to help our team pull up your information when you message us.
Have a great day.
-John
Dryer Fire - Update
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously wrote a review about this appliance. We are now 6 weeks out from the day this dryer's motor caught on fire. After four visits to our house for "inspections," Samsung finally confirmed what was obvious from the first inspection -- the motor was defective and caused a fire. Now, we are awaiting repair. At the last visit about two weeks ago, we were told the parts to repair would be received in five days. No calls/no word after a week and a half, so we called to follow up. Supposedly the part hasn't been received (never mind the original repairman had the parts and they wouldn't let him replace the motor). So again, we are back to waiting. Six weeks without a dryer and no definite repair date in sight. AGAIN -- cannot recommend more strongly that you DO NOT buy a Samsung dryer. It caught on fire 8 months after purchase and the company hasn't repaired or replaced it as required by their warranty after 6 weeks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We want to help you the soonest as possible time!
You may contact our Support Team via the link below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you!
-Angelica
Just as good as the washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the set and love that they stack to save room
I would recommend this to a friendHorrible Spin
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer April 2021. There are enough issues and things I don’t like about this machine, that I’ll be replacing it soon. The spin cycles leave our clothes much wetter than our previous machine even on the high speed. When the spin cycle begins, the tub wobbles which makes us concerned, but it doesn’t move around on the floor, and improves once it gets going. We’ve investigated the machine including performing the self-calibrating cycle. It cleans fine, but perhaps that’s the detergent. There are some chimes you can remove, and some you CANNOT. We prefer NO chimes/alarms. I made the mistake of buying Stackables (but didn’t stack them) and every time we lean over them to reach some upper cabinets, we accidently turn off the washer mid-cycle and it won’t pick up where it left off. Lastly, the machine has a CLEAN THE WASHER cycle that appears every 40 cycles. This feature takes almost 4 HOURS to complete using hot water and high agitation. Your warranty will probably be void if you don’t do this. Then, my fault for choosing the 4.5 cubic size over a 5 cubic size – my King sheet set (high quality sheets) seems to be too large of a load, so I find myself washing the 4 King pillowcases in a second load.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Scorpion,
Thank you for bringing this to our attention. We understand how inconvenient it is to have a Samsung washer that has spin cycles that leave your clothes much wetter, some chimes that you cannot remove, and a cycle that takes a long to finish. We apologize for the inconvenience. It's not the experience we want you to have. We're here to help.
For load that is wet at the end of the cycle, you may refer to the link below for the user manual containing some issues with the Samsung washer and their troubleshooting guide. See pages 48-53.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
I've also included a helpful link for additional troubleshooting steps, which can help fix the noise issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144200514
-Angelica
Best Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was planning to get LG Model, but this product satisfied be that I no longer need other models! The design is great and love every part of Dryer!
I would recommend this to a friendGood Set for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased both the washer and dryer with a budget of $1600.00. Good set for the price. However, the delivery was slow.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you went through with your washer's slow delivery fulfillment. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with the delivery of your washer.
Have a great day.
-John
- Pros mentioned:Overall performance
New clothes dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far our new dryer is working just fine. I would like it to open on the other side, but I'm learning to live with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunning design fits very well in my home. Works very well and has a lot of options to choose from. The interface is easy to understand as well.
I would recommend this to a friend Failed me twice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's trash. Bought one and after 2 days started failing, stopping after less than 5 minutes of operating. I returned it and got a new one of the same model, 3 month over, it started doing the same thing, and now I cannot return it and have to go through all the factory warranty process, which is a pain. Don't buy it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello GustavoU,
We want to ensure you have the best experience with your dryer. Let us assist you with this.
For assistance with a dryer that stops too soon, click the link below. Kindly complete the steps, check the embedded words, and watch the entire video for more details.
Dryer cycle ends too quickly
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150687119) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems yet. This vibrates more than I would like considering the vibration reduction technology, but still a little better than our previous washer.
I would recommend this to a friend