Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 6,611 reviews
  • Rated 2 out of 5 stars

    Loud and lot shakes a lot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would only recommend this for a basement laundry room. This is much louder and the vibration is much worse than you would expect. It's especially bad if stacked. I can't believe this has vibration reduction technology. The spin cycle is loud and shakes the entire room.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello John,

      We understand the inconvenience of dealing with a noisy and shaking washer. We're here to help.

      Below is a link containing the troubleshooting steps to help with a noisy washer. Browse through the guide and select a sound similar to the one your washer makes. You may also check the video and the hyperlinks for other helpful tips.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016

      We have also provided the user manual for your model. See page 50 for other actions when the washer vibrates excessively or makes noise.
      https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148301224) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 3 out of 5 stars

    Not what I hoped for.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer was disappointing to me. The automatic drying cycle doesn't dry everything even after setting drying time to maximum (1 hour). I am disappointed with the setting controls too; too complicated. I miss my 15-year-old Whirlpool Duet dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you have some concerns with your Samsung Dryer drying your clothes correctly and I would like to help. I have some helpful information that will ensure that you are getting the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 7.5 cu. ft. stackable gas dryer is QUIET!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 7.5 cu. ft. stackable gas dryer is quiet, very quiet to be very honest! Does the job, especially at deal of the day price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Samsung in the past and have been very happy with their products. This has not disappointed. Very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the capacity. The moisture sensor makes it so that we don't have to check on the clothes to see if they need another cycle. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is stackable and comes with multiple modes for the type of laundry you want to dry. Works great and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disapointed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer is very attractive but operationally disappointing. I have read the manual front to back a few times and tried every suggestion that I have found but it just doesn't get the job done. The heat doesn't come on and each load has to go thru multiple 1 hour cycles and never dries. damp is as good as it gets. No doubt I am going to have to call for service on a brand new machine. As a full time employee and mother I don't have time to sit at home and wait for a repairman or go to the laundromat. My previous 10 year old dryer worked much better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, I see you are experiencing issues getting the best performance from your Samsung Dryer and I would love to help. I have some information that will provide you the best practices for the best results. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Rattle, rattle, rattle, rattle, rattle

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First few loads it was very quiet. Now the last ten minutes of the cycle while it spins is VERY NOISY. The drain pump behind the door on the front shakes very bad and rattles very loud as it makes contact with the frame. It cleans clothes just fine. The washer is dead level, hasn't been overloaded, dropped, etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit! It’s stacked on a different Samsung model washer but of the same width and works great! Love the features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I HATE THIS DRYER!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to take 2 hours to dry your clothes and go unravel the huge roll it creates 3x during every load then, hey, buy this one. It is terrible. The settings are stupid, the auto dry does NOT DRY your clothes and the timed dry has this "eco-dry" on it that makes it so the dryer doesn't even get hot. The "stackable" unit does not stack and we had to build a shelf to put it on as it worked horrible on top of the washer. Don't waste your money!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We appreciate you giving us a review about the Samsung Dryer. We apologize for the inconvenience since the dryer does not dry the clothes or takes too long to dry clothes. I understand that this experience is not ideal.

      To help you with this, here's a Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01000999/. It indicates an article about clothes that are not dry after using the Samsung dryer.

      If you have inquiries and need further assistance, you can contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Ticket number: 1144731531

      Thank you for choosing Samsung, and have a great day!

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    I HATE THIS DRYER!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to take 2 hours to dry your clothes and go unravel the huge roll it creates 3x during every load then, hey, buy this one. It is terrible. The settings are stupid, the auto dry does NOT DRY your clothes and the timed dry has this "eco-dry" on it that makes it so the dryer doesn't even get hot. The "stackable" unit does not stack and we had to build a shelf to put it on as it worked horrible on top of the washer. Don't waste your money!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We appreciate you giving us a review about the Samsung dryer. We apologize for the inconvenience of having multiple heat problems with your Samsung dryer.

      To help you with this, you can check this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01000999/. It indicates an article about clothes that are not dry after using the Samsung dryer, and the dryer cycle takes too long.

      If you have inquiries and need further assistance, you can contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Ticket number: 1144735987

      Thank you for choosing Samsung, and have a great day!

      ^Rainly Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Easy to use. Has multiple features, to include specific type of clothing.. Large capacity. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy with our new washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Works well and as described. Easy installation and it’s relatively quiet. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    High quality dryer

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Has auto-sensing dryer function. Large enough capacity for our family. Great pricing from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet efficient drying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this model. Has ample features and it is very quiet. Runs just as long as needed with the sensor dry feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice unit just busted.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deliverary was great. When unpacked was dented. I also bought the samsung refrigerator dishwasher stove and microwave all came in ding and dented. Samsung has not done a very good job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer at great price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to old dryer it’s amazing. Like other said it would be nice to mute all sounds but it dries the clothes as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Dryer - would purchase again

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 11 year old Samsung Dryer with this one... WORLD of a difference. Highly recommend this product. The wife loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great dryer for ALL types of clothes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome dryer. Very easy to use and dries clothes well. I also enjoy all the different settings to help dry all kinds of clothes.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer heat not working!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this dryer and had it delivered and installed 12/19/24. Tried to use it same day and found out the heat isn’t working. Called Best Buy and they can’t come out to check it until 1/10/25. This is TRASH!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung