Customer Ratings & Reviews
- Model:
- DVE45T6000P/A3
- |
- SKU:
- 6473462
Customer reviews
Rating 4.6 out of 5 stars with 6608 reviews
(6,608 customer reviews)Rating by feature
- Capacity4.7
Rating 4.7 out of 5 stars
- Dry Time4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Loud and lot shakes a lot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would only recommend this for a basement laundry room. This is much louder and the vibration is much worse than you would expect. It's especially bad if stacked. I can't believe this has vibration reduction technology. The spin cycle is loud and shakes the entire room.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello John,
We understand the inconvenience of dealing with a noisy and shaking washer. We're here to help.
Below is a link containing the troubleshooting steps to help with a noisy washer. Browse through the guide and select a sound similar to the one your washer makes. You may also check the video and the hyperlinks for other helpful tips.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016
We have also provided the user manual for your model. See page 50 for other actions when the washer vibrates excessively or makes noise.
https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148301224) to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 3 out of 5 stars
Not what I hoped for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer was disappointing to me. The automatic drying cycle doesn't dry everything even after setting drying time to maximum (1 hour). I am disappointed with the setting controls too; too complicated. I miss my 15-year-old Whirlpool Duet dryer.
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you have some concerns with your Samsung Dryer drying your clothes correctly and I would like to help. I have some helpful information that will ensure that you are getting the best performance. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Samsung 7.5 cu. ft. stackable gas dryer is QUIET!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 7.5 cu. ft. stackable gas dryer is quiet, very quiet to be very honest! Does the job, especially at deal of the day price!
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had Samsung in the past and have been very happy with their products. This has not disappointed. Very efficient.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the capacity. The moisture sensor makes it so that we don't have to check on the clothes to see if they need another cycle. Love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer is stackable and comes with multiple modes for the type of laundry you want to dry. Works great and easy to use.
I would recommend this to a friend Rated 1 out of 5 stars
Disapointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer is very attractive but operationally disappointing. I have read the manual front to back a few times and tried every suggestion that I have found but it just doesn't get the job done. The heat doesn't come on and each load has to go thru multiple 1 hour cycles and never dries. damp is as good as it gets. No doubt I am going to have to call for service on a brand new machine. As a full time employee and mother I don't have time to sit at home and wait for a repairman or go to the laundromat. My previous 10 year old dryer worked much better.
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, I see you are experiencing issues getting the best performance from your Samsung Dryer and I would love to help. I have some information that will provide you the best practices for the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
Rated 1 out of 5 stars
Rattle, rattle, rattle, rattle, rattle
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First few loads it was very quiet. Now the last ten minutes of the cycle while it spins is VERY NOISY. The drain pump behind the door on the front shakes very bad and rattles very loud as it makes contact with the frame. It cleans clothes just fine. The washer is dead level, hasn't been overloaded, dropped, etc.
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sean,
Thank you for reaching out and sharing your feedback about your Samsung washing machine. I understand you're having an issue with your washing machine as it's noisy while it spins and the front shakes. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001985/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001016/ if your washing machine is shaking.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung washing machine.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144446888.
-Noraina
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit! It’s stacked on a different Samsung model washer but of the same width and works great! Love the features.
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
I would recommend this to a friend Rated 1 out of 5 stars
I HATE THIS DRYER!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to take 2 hours to dry your clothes and go unravel the huge roll it creates 3x during every load then, hey, buy this one. It is terrible. The settings are stupid, the auto dry does NOT DRY your clothes and the timed dry has this "eco-dry" on it that makes it so the dryer doesn't even get hot. The "stackable" unit does not stack and we had to build a shelf to put it on as it worked horrible on top of the washer. Don't waste your money!
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung Dryer. We apologize for the inconvenience since the dryer does not dry the clothes or takes too long to dry clothes. I understand that this experience is not ideal.
To help you with this, here's a Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01000999/. It indicates an article about clothes that are not dry after using the Samsung dryer.
If you have inquiries and need further assistance, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144731531
Thank you for choosing Samsung, and have a great day!
^Rainly
Rated 1 out of 5 stars
I HATE THIS DRYER!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to take 2 hours to dry your clothes and go unravel the huge roll it creates 3x during every load then, hey, buy this one. It is terrible. The settings are stupid, the auto dry does NOT DRY your clothes and the timed dry has this "eco-dry" on it that makes it so the dryer doesn't even get hot. The "stackable" unit does not stack and we had to build a shelf to put it on as it worked horrible on top of the washer. Don't waste your money!
This review is from Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We appreciate you giving us a review about the Samsung dryer. We apologize for the inconvenience of having multiple heat problems with your Samsung dryer.
To help you with this, you can check this Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01000999/. It indicates an article about clothes that are not dry after using the Samsung dryer, and the dryer cycle takes too long.
If you have inquiries and need further assistance, you can contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Ticket number: 1144735987
Thank you for choosing Samsung, and have a great day!
^Rainly
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Overall excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Easy to use. Has multiple features, to include specific type of clothing.. Large capacity. Good value.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Happy with our new washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Works well and as described. Easy installation and it’s relatively quiet. Very happy with this purchase.
This review is from Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
High quality dryer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer. Has auto-sensing dryer function. Large enough capacity for our family. Great pricing from best buy
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Quiet efficient drying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this model. Has ample features and it is very quiet. Runs just as long as needed with the sensor dry feature.
I would recommend this to a friend Rated 2 out of 5 stars
Nice unit just busted.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Deliverary was great. When unpacked was dented. I also bought the samsung refrigerator dishwasher stove and microwave all came in ding and dented. Samsung has not done a very good job.
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Great dryer at great price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to old dryer it’s amazing. Like other said it would be nice to mute all sounds but it dries the clothes as expected
This review is from Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
I would recommend this to a friendRated 5 out of 5 stars
Great Samsung Dryer - would purchase again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 11 year old Samsung Dryer with this one... WORLD of a difference. Highly recommend this product. The wife loves it!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great dryer for ALL types of clothes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome dryer. Very easy to use and dries clothes well. I also enjoy all the different settings to help dry all kinds of clothes.
I would recommend this to a friend Rated 1 out of 5 stars
Dryer heat not working!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this dryer and had it delivered and installed 12/19/24. Tried to use it same day and found out the heat isn’t working. Called Best Buy and they can’t come out to check it until 1/10/25. This is TRASH!
This review is from Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo












