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Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 275 Showing 5,481-5,500 of 6,611 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It has a few more features and options than I needed but my wife likes it so it's a WIN!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product . Samsung has yet to fail me . The ease of operation made it easier for us to teach our kids how to do Laundry

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my washer that I got from best buy like the product and the person that took my order forgot his name he were an good worker everything is fin with my washer I got loving it no more laundromat

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is fantastic to hear, Viv23! We are so glad that you are loving your new washing machine! If you ever have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144109734) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Really great washer with small cons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this washer for about a month cloth smell great and better then they did with my washer that Was old fashioned and outdated this Samsung washer doesn’t have Wi-Fi/Bluetooth for the price since it’s cheaper than others but it is worth it I know everyone will run into issues with their washer/dryer so I have geek squad. My only con would be is that it takes long to finish a load if you put everything on heavy/ medium load it takes about at least 50 minutes to 125 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad to move up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an apparently broken dryer and has been a joy to use. Is quiet, efficient, and leaves loads perfectly soft.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is Samsung washer and dryerThis is a great dryer for the price and I have the matching washer as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing Serial Number

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been great if the drum turning wasn't so loud that there HAS to be something wrong with it but the last 2 digits of the serial.number are missing so I can't submit a warrenty request.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MelissaK, we certainly understand how frustrating it can be when you purchase an appliance and it does not meet expectations. Let us see what we can do to fix this dilemma. Here is a troubleshooting guide that may help with your concern on the noises your dryer is making (https://bit.ly/33uAVYs). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144072841) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no problems so far. Replaced old washer with this one for a tenants and they seem to love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality! We purchased it as a separate set for ourselves and a set for our animals. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad delivery service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get my new Samsung washer and dryer, but the delivery and installation experience was a huge letdown. The delivery crew scratched up both the washer and dryer pretty badly, which was frustrating to see on brand new appliances. On top of that, they didn’t even bother to hook up the dryer, and the washer installation was done so poorly that it started leaking because they didn’t tighten the connections properly. I expected a smooth, professional experience, but this was the opposite. Now, I’m stuck dealing with damage and leaks that could’ve been avoided if they had taken the time to do it right. Really disappointed with how this turned out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear valued BestBuy client,

      To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check your options regarding the delivery damage and incorrect installation of the unit.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this dryer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing dryer. Upgraded to my first front loader and I've fallen in love. Totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My New Samsung Toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I love that it's nice and quiet. The fact that it balances your load first is awesome. Two thumbs uo!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer, extra rinse cycle capabilities

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we haven't gotten into all of the details, but this unit is performing admirably. The one problem we did have was a cut on the rubber boot gasket on the front somehow. The warranty covered it and serviceman had it fixed within an hour for us. The part itself was only about 35 bucks, but for being 2 or 3 months new, we were able to warranty it. We've had a sick infant throw up into sheets and on clothes and this unit has done a good job of cleaning that mess out in short order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quiet machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Disappointed didn't come with power cord but i guess that is the norm now. Love it. Very quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, really happy with the washer and dryer that I recently purchased. Service and delivery was very good, as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer nothing crazy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer that has amazing power it does take some time to finish a load but it gets the job done and most people who have a washer/dryer are not in a rush to wash/dry their cloth unless if you have a lot of kids and have to get them done quick try looking for a dryer that gets the job done quicker. If you can wait for about an hour than it’s a great purchase. I really like how it has a light inside it built in when you open to check how dry your load is.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    inexpensive solid dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid inexpensive dryer that gets the job done. Good color as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery team was fantastic, first brand new pair, it's strange how we can get excited over new appliances

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dryer is good. Not as good as my previous. It is one of the only ones that has a sanitize mode, Even with wrinkle guard on cloths still often comes out wrinkled.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi NickN,


      Thank you for taking the time to leave this review. We are sorry that you're having issues with your Electric Dryer as your clothes often come out wrinkled. I know the importance of having your clothes come out smooth and even.


      To get the best results when you're doing laundry, you must consider the weight of each load you're washing. Small, heavy items can overload your washing machine and dryer just as much as large, lightweight items. Overloading your washing machine or dryer can reduce the cleaning performance and cause other issues with your appliances. Because of this, you'll want to ensure you're adding your clothing and other items in the best way possible. Please link below.

      The best laundry load size for your Samsung washing machine and dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      How to reset your Samsung Dryer:
      https://www.samsung.com/us/support/answer/ANS00087942/

      Here's an other link on how to remove wrinkles and odors from clothes with the Samsung Air Dresser:
      https://www.samsung.com/us/support/troubleshooting/TSG01204350/


      Should you need assistance, you may reach us via the following for immediate support:

      1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      2. Facebook Messenger: http://m.me/samsungsupport
      3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

      Reference Number: 1144752731

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big enough, but makes too much noise. I think they are too expensive to be fixed when broken.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that dealing with a shaking and noisy washer can be frustrating, Ruthie. Let us help.

      Below is a troubleshooting link when the washer is noisy. Browse through the guide and choose the noise that is similar to the one your washer makes. You may also watch the video attached to the link from start to finish.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      We have also provided the user manual for your model. See page 50 for other actions when the washer makes noise.
      https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146980948) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung