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Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 276 Showing 5,501-5,520 of 6,611 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son. He loves it. I myself am skeptical about front loaders but he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer ! Price was right, delivered on time. Looks Great. Everything you need. Nothing you don't. Happy wife.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my dryer came with a problem and never dried the clothes

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are committed to enhancing the performance of your dryer, MirianM. Allow us to take care of this.

      Please refer to the resources listed below to address the drying issue of your dryer. Please click the hyperlinks and watch the instructional video for tips.

      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147048843, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 3 out of 5 stars

    Not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pain to level. It’s still isn’t level. A lot of money for a product that can’t even be fully loaded. Not happy with this at all. It gets the job done, though. Never buying a front loader again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Washer. There are several important factors that can be causing your problem. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer takes forever to dry laundry, when it says your laundry is done it’s still actually damp.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are glad to receive a review from you, Jasmine.

      If your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty.

      I have shared a Samsung link below to make sure that we are performing the right troubleshooting steps.

      Clothes are not dry after using the Samsung dryer.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999

      Cycles, settings, and features on your Samsung dryer.
      https://www.samsung.com/us/support/answer/ANS00051022/

      Best laundry load size for your Samsung washing machine and dryer.
      https://www.samsung.com/us/support/answer/ANS00080262/

      Also, you can check the model's user manual link below on pages 45-46.
      https://downloadcenter.samsung.com/content/UM/202301/20230106232902002/DV6000_UM_DC68-03381W-04_EN.CFR.MES.pdf

      You can also watch the video links below.

      Clean the moisture sensor on your Samsung dryer so it doesn't shut off early.
      https://www.youtube.com/watch?v=lwWeL5JYNNo

      What to do if your Samsung dryer isn't heating or drying?
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      If you have inquiries and need further assistance in the future, you may contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145630069, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Hammond store manager was great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store manager was great. When we had so many issues with the call center and delivering the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.. if you get it. It’s a 1/2 step down for the gas inlet.. just so ya know.. lol love the product!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Takes a full day to do laundry for one person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely unsatisfied! Takes 2 hours to dry just a few garments. It has taken four, 1 hour cycles after already completing a bedding cycle to dry ONE blanket. Heating is inconsistent. Sometimes its hot sometimes it feels room temp .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We know the inconvenience of dealing with a dryer that takes too long to dry clothes, AbigailL. We're here to help.

      Here is a link to the troubleshooting steps for when your dryer takes too long to dry. The link also provides resources to check for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options.

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      We've also included a guide about properly loading the dryer for reference.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1151109925 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the idiot alerts, very annoying. Took me too long to look in the book to find out how to disconnect them. Don't like the default settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the matching dryer to the washer. So glad I did! The pair is amazing! Quick and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about the dryer: -Efficient dryer with many different settings. Personally, I only use the "delicate" mode because I like the settings. Low heat and sensored for an adjustable dryness setting. -Nice theme tone upon completion -The lint catcher is a basket, so when you transfer the lint from the basket to the trash, it leaves no dust around. -You can stack this with the matching washer, or not.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and quiet! Strait forward set up. I will add to this is we have any issues, but so far so good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hint to Geek Squad: test the machine after install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one Samsung machine & it shook so hard, it moved 6 inches over to the wall. Over a week later, Best Buy Geek Squad brought me same make & model, which is a very cool machine. would have liked a sooner date to receive 2nd machine...The Geek Sq members were good about answering questions, but I asked them to wash a quick 22 minute wash cycle on 1st delivery. Certainly would have saved both Best Buy & myself LOTS of time & trouble.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! Clothes dry so much quicker than my old one which was 10 yrs old

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! Purchases just over a month ago and am very satisfied with this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Going great so far!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great so far and have no complaints. Want to see the longevity of it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design and performs all of the functions you need a washing machine to do. Worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a title

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very fancy but doesn't rotate the clothes very well I would avoid these 'high efficiency' products. the agitators are too short in this unit in my opinion.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Will,

      Great to hear that you're using our Samsung washing machine! Let us send you some links to address your concern about the washer.

      Clothes are not clean after washing:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      The best laundry load size for your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide them with this number 1144953048 to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Chrystel Samsung

  • Rated 3 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke and had to pay out of pocket when have insurance!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tienesha G,

      We understand the frustration when your Samsung dryer model is within the warranty period and it fails to operate as intended. We would love to hear more about this for us to know how we can assist you.

      I have shared this model's warranty link for your reference to the limited coverage.

      https://www.samsung.com/us/support/service/warranty/DVE45T6000V/A3/

      To better assist you and collect more details, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Leo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quiet I almost forget I am doing laundry, clothes wring out to almost dry

    I would recommend this to a friend