Customer Ratings & Reviews
- Model:
- DVE45T6000P/A3
- SKU:
- 6473462
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.
This summary was generated by AI based on customer reviews.
Noisy and loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The spin cycle sounds like a Gulf Stream is taking off in our laundry room. Called Best Buy and was given a case number and told someone would call us. That’s it. Horrible customer service on a product they sold. I had a Samsung for 13 years and it sounded NOTHING like this machine. No idea why a newer washer would be worse than my old unit that finally gave up. More than disappointed in product and Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ashley,
Thank you for sharing your experience with our washer. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if the spin cycle sounds like a Gulf Stream is taking off in your laundry room. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Noises can vary a lot and are hard to describe with words, so to identify the proper troubleshooting steps, you'll want to pick the noise in this guide that is most similar to what your washer is making, even if it isn't a perfect match.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144274167
^Mila
- Pros mentioned:Overall performance
good quality, value for money, good brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality, value for money, good brand. best buy gave a good price
I would recommend this to a friend - Pros mentioned:Overall performance
new life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced a Samsung drier purchased in 2008 (still working)
I would recommend this to a friend - Pros mentioned:Overall performance
Spacious and easy to use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine gets the job done. Bye laundromat.
I would recommend this to a friend Really enjoy the dry sensor feature
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer to compliment a great washer. The sensor is so useful. The dryer may be preset for 32 mins to dry under the normal setting but the sensor helps identify if that is really necessary. It’s reduced my dry time numerous times. Very helpful. However, please note the sensor works amazingly when the dryer isn’t too full of items.
I would recommend this to a friend- Pros mentioned:Overall performance
More than Good deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s beautiful washer with great quality, also good price
I would recommend this to a friend - Pros mentioned:Overall performance
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. It works great and clothing dries so much faster!
I would recommend this to a friend Off balance.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item seems to be unbalance. I had a repair man from Samsung and was told to use full loads and use the bedding cycle to keep the drum from spending to fast. It still makes a lot of noise.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We aim to ensure your washer always functions at its best. Let's help you.
We recommend checking the resources below for steps to take if the washer goes unbalanced. Please click on the embedded word and, choose the "Did this resolve your issue?" option to access the complete diagnostic. Also, kindly watch the video included.
Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147746349) to help our team pull up your information.
Have a great day.
^Camille
Very nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First ones that I've bought. So far they've been good. Cleans very well .
I would recommend this to a friend- Pros mentioned:Ease of use
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall rating good. Easy to use many settings. Like the lint trap.
I would recommend this to a friend - Pros mentioned:Overall performance
Great value and quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Great quality and color. Really enjoying it.
I would recommend this to a friend - Pros mentioned:Overall performance
Great dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the dryer. goes well with the washer and does what it needs to do.
I would recommend this to a friend - Pros mentioned:Price
Great little thang
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer for the money never an issue. I get these for my flips
I would recommend this to a friend - Pros mentioned:Noise level
Dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet machine. Don't know if it's running half the time.
I would recommend this to a friend - Pros mentioned:Capacity
Love it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great huge capacity dries well door is reversible
I would recommend this to a friend Good products, horrible service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer and dryer are actually good. But in the first delivery Bestbudy delivered a faulty product so they had to return it. In the 2nd visit the service people showed up with the dryer. In he 3rd visit, the service people finally were able to install it but left a lot of screws scattered around. I had to live 2 weeks without my dryer. I do not recommend purchasing anything from Bestbuy that requires installation service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Washing without water!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed, i was so happy to receive this just to find out it washes without water, and no matter what combination of programs i try, it barely uses enough water to wet the clothes, when i remove the clothes after washing they have dried on detergent on them! We called the service guy from samsung and he checked the software and said all good, this is how it is! I wish i would know this before , i wouldn’t buy this! I can’t believe i spent so much money on this garbage! Also there is no program description anywhere not even online!
No, I would not recommend this to a friendBrand response from Samsung
Posted .KingaH, we understand the frustration when your washer has concerns about filling the water. Allow us to help.
Below is a link to help you diagnose if your washer has concerns filling with water. Please choose "Washing machine does not fill with water at all and Washing machine does not fill with enough water." Kindly click on the embedded word if prompted by one and watch the video if one prompts.
Samsung washing machine water fill issues
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
Please see page 17 under the "Water supply, and page 27, "STEP 4 Determine the load capacity" section of the manual, for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147177515) to help our team pull up your information.
Have a great day.
^Camille
Good dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good dryer complementing the washer. Works as advertised.
I would recommend this to a friend- Pros mentioned:Overall performance
Good choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this dryer!! Working great!!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, does all that you expect from a washing machine.
I would recommend this to a friend