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Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 6,611 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Front load washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. The machine is quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good washer. Overall I’m impressed with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is a very good quality so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift for daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well,wasn’t Happy that the washer didn’t come with an electrical cord

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, it works great and is very quite.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shocks broke after just 18 months.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    18 months after buying this, the shocks broke. 6 months out of warranty and $300 for just the parts (not labor) to repair. I buy a lot of appliances as a property manager and am used to better quality/service from Samsung. The irony this is listed as having "Vibration Reduction Technology+." Now the entire house shakes and I need a new machine. Argh.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JimR, we aim to ensure your washer is functioning at its best. Let us help you.

      We suggest referring to the resources below to address your shaking washer. Please click the hyperlinks and watch the instructional video for tips. If the problem persists after completing the recommended steps, click "NO, I NEED MORE HELP" for further assistance.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1146940891, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Easy to use and very effective! I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and dryer combo. Nothing to complain about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, love the black stainless steel look

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my pair of washer and dryer working very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Washer!! The champagne color is awesome!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    MS KAREN NELKIE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little door on the bottom won't stay shut have to tape it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost makes doing laundry fun. Great set. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So easy to use. Our clothes are dry so fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor makes dryer go off to early and if you restart it just keeps going off not good

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your Samsung Dryer not drying your clothes. I have some helpful information to ensure you are getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    So very dissapointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer in August and had it installed in my new place. I moved in 2 months ago and the washer now stopped spinning. I am so very very upset because I got rid of the old old and ugly but perfectly working washer that came with this house for a brand handy new washer that stopped working after 2 months. I thought I was upgrading. I decided to go with Samsung thinking I was upgrading but very very disappointed. This thing is not worth your money. Yes, they are coming to repair it in a few days but because is still under warranty but what happens after the 2 years. I am stuck with a useless washer. Very very disappointed. I thought Samsung will be top notch and is not.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jeca74! Thank you for taking the time to leave your feedback. We are sorry to hear that your washer is not spinning and is in need of repair. However, we are happy to hear that you are on your way to having the unit work as designed.
      If you need further assistance, please feel free to reach out to us via any of the following using the ticket number: 1143964193
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Thank you for being the best part of Samsung. ^Nic Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer worked perfectly, I'm so very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent efficiency, looks great and does the job.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It stopped working in 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dryer in Nov 2024. It is stopped working in March 2025. It was great until it is broken.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints my tenants are very happy

    I would recommend this to a friend