Customer Ratings & Reviews
- Model:
- DVE45T6000P/A3
- SKU:
- 6473462
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.
This summary was generated by AI based on customer reviews.
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a house with my girlfriend and we were able to finally get a washer. I love Samsung TVs, so I thought I’d try their washers. We love it so far. Uses less detergent and water, so that is an added bonus.
I would recommend this to a friendBuyers Beware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had this dryer for three weeks and now it will not heat up. Service came out today and informed me that the motherboard and thermostat need to be replaced. How this even possible for a brand new dryer? I spent too much money for this to occur. Needless to say that I am highly disappointed and angry!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Angela M,
We know how frustrating it is to have a dryer that doesn't heat up. We'd love to help.
Please consider checking the link below for the steps if the dryer doesn't heat at all. Kindly click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
You can also visit our authorized distributor for Samsung parts and accessories at the link below.
https://samsungparts.com/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146891045, which will help our team pull up your information.
^Rainly
- Cons mentioned:Spin cycle
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed, only had a year and not working. It has stop spinning, water is not draining.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrandieLL,
We can feel the disappointment you have with this washer. We are here to assist you with it.
We recommend checking the resources below for steps to take when the washer stops spinning. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147233303), and it will help our team pull up your information.
^Rodel
Not reliable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be only lower cost front load option. Replacing unit at my rental that broke just after 2 yrs. I assume there was heavy usage but less than 2.5 yrs to a failure is ridiculous. Pains me to have to buy the same unit but tight fit requires it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we definitely understand how important it is to have your washing machine working as designed and would be just as frustrated. We value your time, and we appreciate your honesty in your review. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144042779) and it will help our team pull up your information. We look forward to hearing from you. ^Shay
A great dryer to go with the washer!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer goes really well with the washing machine, it does a good job with drying anything we put in it with the added benefit of taking out all the fur that get caught in our clothes because of our pets.
I would recommend this to a friendheating element
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great until the heating element died within 6 months and trying to get samsung to fix in because it was still under warranty was such an issue it still does not work most expensive paper weight i have ever purchased
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jerrett,
We understand your disappointment with your dryer that stopped heating. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your dryer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1149833739) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Samsung 7.5 platinum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Got it on black friday month? And they honored the lower matching rate and i had to do nothing! So many settings, all so quiet! Highly recommend the riser (50% off) if not, your doing laundry in your knees!
I would recommend this to a friendGreat washer for large loads
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large tub will accommodate king size sheet set, comforter, and matress pad in the same load. 5 temperature settings and 5 soil level settings is quite an improvement over the machine we replaced.
I would recommend this to a friendSamsung CS absolute worse. Best Buy not helping
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy since pretty much day one. Got worse and worse. We got Samsung to come out and their tech said the bearings were bad and likely had been since shipment from factory. Have had a nightmare dealing with Samsung and Best Buy. Samsung are pushing it to Best Buy and Best Buy are penalising me because I got their extended warranty and say if I exchange it with them I will have to pay for a new warranty and for delivery, AGAIN!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand how disappointing the resolution provided for your washer is. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can either answer your question or transfer you to your local store to address your concerns and see if we can lay out an option that will make both ends meet.
Have a great day.
-John
No HEAT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drying feature does NOT work and they will not fix. 1000k down the drain. No help from customer service except told to call Manufacturer
No, I would not recommend this to a friendBrand response from Samsung
Posted .SydneyL, let us go forward and assist you with your Samsung dryer.
We recommend checking the resources below for steps to take when the dryer does not dry properly. Kindly click on the embedded words.
Dryer has no heat
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146010692) to help our team pull up your information.
Have a great day.
^Camille
Above average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Above average. The 5 spin settings are intense, when it is on the highest level spinning it actually affects the entire room, hard to explain but it can vibrate the room. With that, our clothes come out almost dry.
I would recommend this to a friendScratches2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scratches from delivery all on top. Terrible but works.
I would recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 2 weeks, best buy doesn't seem to care, sears has terrible customer service and also doesn't care, we have not been able to dry our clothes for a month now. I will never buy another appliance from best buy ever again. These companies should be ashamed of themselves.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We would like to assist you further with your concern. Kindly let us know more about the dryer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148520843) to help our team pull up your information when you message us.
Have a great day,
-Ernest-
- Pros mentioned:Price
Platinum duo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had quieter machines but man the matching set of these is gorgeous and an absolute steal at the price! Can’t go wrong with these! Just make sure you buy the matching protection plan!
I would recommend this to a friendBrand response from Samsung
Posted .Hi there eb0125, congratulations on picking a Samsung Dryer that you love. Thank you for taking the time out of your day to share your feedback with us. We are so glad you are a part of our Samsung family. ^Brad
Samung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is very nice a must have. will purchase another my wash room was a bit small to have them both side by side. the delivery was superb along with the hook up. about to repurchase again
I would recommend this to a friendAWFUL CHEAP WASHER
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally purchased this washer machine thinking it was a great deal and a year and a half later it’s sounding like a car crash when it spins. Samsung says its out of warranty but obviously they know it has faulty parts. I barely Wash anything and I’ve never even seen a washer machine do this after less than 2 years of use. DO NOT RECCOMEND. Samsung IS HORRIBLE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We are happy to receive your review.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
You can check the model's user manual link about excessive vibration or making noise on page 50.
https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf
You can also check the nearest sound that you hear to determine the correct troubleshooting guide to perform on the link below.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Also, you can check the right cycle, settings, and features on the link below.
https://www.samsung.com/us/support/answer/ANS00061937/
The best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145657334, which will help our team pull up your information.
^Rainly
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer knocks a lot. Need to get it switched out
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are having issues with your new Samsung Front Load Washer. There are several important factors that can be causing this issue. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Thank you for choosing Samsung. ^Brad
Nice upgrade
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs great. Forgot what it was like to have a nice washer and is a great cost effective upgrade to the bare bones washer we previously had. Installation and delivery was professional and quick.
I would recommend this to a friend- Cons mentioned:Installation
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Product didn't work. Field installation team just left it there. Horrible horrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand how you feel regarding the dryer installation.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you with the unit. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Worth the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the dryer will shut off when the clothes are actually dry instead of running until the end of the time/cycle and wasting electric because the clothes are already dry.
I would recommend this to a friend