Customer Ratings & Reviews
- Model:
- DVE45T6000P/A3
- SKU:
- 6473462
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.
This summary was generated by AI based on customer reviews.
Samsung Dryer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed in this product. Since the purchase of the dryer it has not worked efficiently. I have to put the clothes at least 3 times to get them dry. Then because it’s been in the dryer the clothes are left with a bad smell. I have called Samsung to request a replacement but still worried that the outcome might be the same!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tennelle V,
We understand how it feels to have a dryer that doesn't work as expected. Let us help you.
While waiting for a replacement. Please see the link below for the steps if the clothes are not dry after a cycle. You can select the nearest issue, then kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147408379, which will help our team pull up your information.
^Rainly
Dryer Not Heating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the washer and dryer set, and have been experiencing issues with the dryer from day 1. The first dryer that I got from Best buy had dents/scratches. So, I asked them to refund it. The second one that I got didn't heat up the clothes. When I feel the vent, the vent is blowing the cold air out. The Best Buy Geek brought the third dryer and replaced it. But, I am having the same issue again. I have tried turning off the eco-dry and running in modes where it doesn't use Eco-dry. Surely can't be heating element because this is the 3rd brand new dryer. Any suggestions or anyone that can help?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Kosh, I can definitely understand how frustrating this must be. Let us see what we can do to fix this dilemma. Here is a link to a troubleshooting guide that may help with your concern on your dryer not heating (https://bit.ly/3pXdu2N). If the issue continues or you have any additional questions or concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144045916) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Great machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Really love this model. Purchased because of the great reviews and i had a compact spacs so needed something that wasnt very wide, but sill have a big drum.
I would recommend this to a friendGood but should need warning!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this machine is awesome. I love the digital settings and the Lil notification sounds it does when starting and when a wash cycle has been completed. One thing to be aware of is if you are loading a lot of clothes, make sure the spin setting is on high if not you will end up with water in the drum and then draining which is a real pain!! Hence the 3 stars. Does not have Bluetooth or wifi that will send a notification to your phone when done....wish it did.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Dezignstar,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We know how important washers are especially if we are doing our laundry. We apologize for the inconvenience of the washer not draining properly. We will surely notate this feedback for better products in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
The washing machine does not drain:
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
Cycles and settings:
https://www.samsung.com/us/support/answer/ANS00061937/
Recommended load size:
https://www.samsung.com/us/support/answer/ANS00080262/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144454757
Thank you for choosing Samsung. Have a great day.
-Trisha-
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this washer the first day I used the washer started jumping it felt like it was going to brake off I tried again the same happened now I’m scared to try again I have called Best Buy to come and check out because it is new I just got it 3 days ago if it doesn’t work I will be replacing with a different washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know how it feels to deal with a shaking washer. Let us help.
To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016
We have also provided the user manual for your model. See page 50 for other actions when the washer vibrates excessively.
https://downloadcenter.samsung.com/content/UM/202306/20230630143636983/DC68-04006R-05_IB_WF6000T_EN_CFR_MES_R_230628.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you.
-Angelica
Good price, works OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine I was delivered was defective. It would sound like someone was hammering during the spin cycle and the washer would move about a foot from where it was located after every wash. I got an exchange from Best Buy within 2 weeks and it's been working the way it should and no longer making loud banging sounds or moving. I bought it based on price with comparable models. So far so good but was not happy with the defective machine I was originally delivered so 2 stars for quality & 4 stars for value.
I would recommend this to a friendBrand response from Samsung
Posted .We always aim to deliver a great experience, BernardF. We're here to help in the best way possible.
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145277869), which will help our team pull up your information.
Have a great day.
Melardo
- Cons mentioned:Smell
Not Happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of front load washers. Took me owning one ! If you shut the door when not in use, it smells like mildew.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can definitely understand what you're going through and I am here to help. I have attached a link to a troubleshooting guide that may help with the concern you are having with your washing machine (https://bit.ly/3ny4I9G). If the issue continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144084909) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Dryer came defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model and it came defective. The drum was smacking the side of the exterior wall. I could of had a service team come out and look at it, but I opted to get a different dryer completely to avoid any future issues on a brand new dryer after my warranty expires. Use that information for what its worth.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Brandon H,
We understand how it feels to receive a defective product. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
Love it!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always wanted a front load washer and finally invested in one and I love it! I just bought the pedestals for it & my dryer to make it easier to reach into!
I would recommend this to a friendDefected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry all the way, haven’t even had it a month and I had to exchange it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Anna,
Thank you for sharing your experience with our dryer. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if it does not dry all the way. If your dryer is heating but the clothes are still damp, your vent is probably blocked. If your dryer has weak heat and runs for a long time, that could also be a blocked vent. And if your dryer ends after only a couple of minutes with soaking wet clothes, your moisture sensors could be dirty. And these are only some of the possible causes.
To make sure you're performing the right troubleshooting steps, first determine if your dryer has hot air at all, then we'll guide you through the steps to resolve your issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
You might want to check the warranty of this product as well for the replacement or repair services.
https://www.samsung.com/us/support/warranty/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Support:
1-800-726-7864
Stay safe,
Reference Ticket Number: 1144287363
^Mila
Great washer if you only plan to use it for a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It started making extremely loud noise when spinning in about a year after the purchase. By the time I was able to get through to Samsung customer support, the manufacturer warranty had expired, and the cost of repair was the same as buying a new one. I'm done with Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GarryR,
We understand how you feel regarding your washer. We are here to help you.
We recommend checking the resources below for steps to take when the washer is noisy. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
hould you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147236304), and it will help our team pull up your information.
^Rodel
Easy and gives a good wash
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some new washer/dryers have so many settings that you often don’t change cycles because they are a pain to reset. These are super quick and easy. Gives a good wash.
I would recommend this to a friendNot impressed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty disappointed in the quality of this dryer , No matter what setting I put it on it takes forever for clothes to dry .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gram, we know the convenience of having a working dryer at home. We are here to help.
Here's a link to help you diagnose why your dryer is taking longer than usual to dry your clothes. Please click on the embedded word and watch the video included.
Clothes are not dry after using Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146663862) to help our team pull up your information.
Have a great day.
^Camille
Wonderful washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Washing machine does an excellent job of keeping our clothes clean. Washing comforters and bedclothes is easy and everything fits well inside the washer.
I would recommend this to a friend2022 and i still have to set alarms
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer and dryer so far works well. Ability to alter settings on programs is weak. Fact I buy a new set in 2022 and it cant send an alert to my phone when a load is finished is kind of ridiculous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Johnny, we can certainly understand where you are coming from. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144085116) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
It's The "Buttons"!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the washer is good--laundry is clean! Noise is minimal. "Wash Options" are difficult to lock in, requiring multiple tries. This is my only negative so far!
I would recommend this to a friendNever could get balanced.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to trade in this front loader for a top end loader. I dont know if is the product or just the front end loading design but this washer was leveled and still jumped around my laundry room. Everything I tried to do to level the washer did not work. Ordered and replaced with a top end loading washer, its great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there, DavidH,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product, and we would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Camille
well worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stylish and does the job well. nice quiet washer. good tip is to leave the door open a bit after use to help the condensation on the glass door evaporate
I would recommend this to a friendHappy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it’s perfect for my basement, love the color and it’s so quite and spin my clothes perfectly and yes it does wash the clothes great as well
I would recommend this to a friendMoisture sensor doesn’t work properly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moisture sensor doesn’t work properly. After less than 10x using the dryer in a proper way (cleaning filter, not overloading etc) the moisture sensor started acting weird and it keeps switching from programming selected to “cool down” after very few minutes on - even with clothes still wet. Manual doesn’t explain how to fix or reset setting. Hard to communicate with customer support from Samsung manufacturer /BestBuy .
No, I would not recommend this to a friend