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Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 296 Showing 5,901-5,920 of 6,612 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quiet. It has a lot of settings you can choose from which nice. You can do a quick setting of 22 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MRSMURF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great find and appliance for the value and price I paid...very user friendly and compliment to its' matching dryer!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Haven’t received yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not received this item yet but will report back after I receive it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We strive to help you with your order. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your questions, transfer you to your local store to address your concerns or help you track the status of your order.

      Have a great day.

      -John Samsung

  • Rated 3 out of 5 stars

    Costly hookup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why doesn't Samsung include the conversion kit from natural gas to propane? And why doesn't Samsung AND Best Buy inform the buyer that a kit is needed if using propane? The part costs about ten bucks! Shame on Samsung. In addition, most propane lines are 1 inch but this dryer requires a 3/4 inch valve. I ended up paying more than $500 to have the dryer hooked up, as it required two trips and lots of running around to find a conversion kit.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you for bringing this to our attention. We sincerely apologize for the issue you're getting with your Stackable Gas Dryer, as it costs you to get your dryer hookup. This is not the experience that we want you to have. Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. (LNG models only). You must check the burner of your model and use the appropriate LP Kit accordingly. To check the detailed information on the burner, open the door and check the rating label located on the door frame. The Gas Dryer has the LPKIT-4/XAA conversion from natural gas to liquid propane.


      Kindly check our website under Specs for reference:
      https://www.samsung.com/us/home-appliances/dryers/gas/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dvg45t6000p-a3/#specs


      You may visit the User's Manual on Page 18 for more information:
      https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf


      In case of repairs will be needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DVG45T6000P/A3

      One (1) Year All Parts and Labor


      Should you need assistance, you may reach us via the following for immediate support:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us


      Reference Number: 1144756815

      Thank you for choosing Samsung. Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    The app is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love when we get notifications when our loads are done. I’ve forgotten about the laundry numerous times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well clothing comes out clean and smells fresh. It has easy settings. I realky like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is excellent. It really works very well and I’m satisfied with the purchase. Smooth and highly rwcommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the set for our new house, it works great, there are times when clothes doesn't come out fully dry but other than I have no issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung - 4.5 cu ft Front-Loading High-Efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it and it came with many defects and the store doesn't give me support

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung made it, so what do I need? It can be a problem that it can be used for a long time because it is sturdy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great so far. No problems at all. The color almost matches the black stainless washer we have already.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not wash clothing as well as I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The issues had with delivery and installation were horrible. The washer does not clean clothes as well as expected. The preset programs require washing clothes for more than an hour. My top load washed in 30 minutes. I replaced it because it stopped working after 15 years. I wish I got it repaired.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are not getting the best performance from your Samsung Washer. I have all the best practice for the best results below:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer! Just has a super long notification sound from the washer/ dryer to let you know it’s finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this dryer. Very happy that I was able to return the original dryer and was able to get this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.5 cu. ft. front load washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Samsung 4.5 cu. ft. front load washer with vibration. Also it was very easy to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MRSMURF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heckuva value for the price I paid..a really user friendly appliance that couples nicely with the matching washer.

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 1 out of 5 stars

    Worst purchase ever!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not clean clothes greasy stains after washing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ElviraJ, we understand how you feel and want you to have clean clothes. Let's go ahead and help you.

      If your clothes are not cleaned after using the washer, here is a link to help you. Please click on the embedded words. Also, click on "stained and damaged" for further details.

      Clothes are not clean after washing in Samsung washing machine
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146597696) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Stack the dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our dryer. Stacks nicely on the matching washing machine. We bought this just so we could stack,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The instructions on the different settings weren’t direct but once you learn your machine it works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many issues, don't buy this product. I bought new appliance almost a month ago, and still issue not fixed . Geek squad support is worst and waste of time. I asked for call, they called me said "Hello, hello" and hung up the line. They failed to fix the issue. In fact they did nothing to fix the issue. I wanted to give 0 rating for product and Geek squad, but it automatically picked 1 star ..so 1 star is not my rating.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concern.

      Your reference number is 1144675765.

      -Noraina Samsung