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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 6,612 reviews
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for one month. No issues, easy install. Would recommend - looks nice with the matching dryer

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 1 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this washer not good get less water when I wash clothes are stinks . Don’t buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! would definately recomend to consumers looking for a reliable washing machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service and delivery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service ever. Delivered. Did not have correct parts with. Told my husband to go get correct parts and they would return. We had already paid for parts. They didn’t return and we paid twice for parts. After a week of waiting and not being able to contact correct people we paid another company to hook it up

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to give feedback on the overall service you received from the delivery staff.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a very pleasant experience. salesperson was very knowledgeable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy from here.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it was “used - new” Completely broken and loud everytime it runs. The best buy installers said it to me first, and then left it anyway. Left trash all over my house. Horrible experience from beginning to end, and now i have a loud dryer that I can’t even run when i have company over.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Robyn, we are sorry to hear about the issues that you are having with your dishwasher. This is not the experience we expect for our customer's and we would like to get this resolved as best as we can. Here is a link to a troubleshooting guide that may help with your concern on the noises your dryer is making (https://bit.ly/3AGYWIx). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144106058) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Great if nothing else.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is a dishwasher, these top it off. I get these for some of my flips when no others are available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Excessively Noisy Dryer—A Regrettable Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung dryer from Best Buy, and from the very first day, it has been excessively noisy even when drying a small load of laundry. I would advise staying away from this product. It's truly not worth the money, and I deeply regret my purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DrSaint, we know how inconvenient it is to deal with a noisy dryer. Let us help.

      Below is a link detailing the different sounds that a dryer can make. Please match the noise information to the noise that you hear from the dryer. Kindly watch the video included.

      Samsung dryer is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147111487) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Amazing Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Dryer. I have the electric version and need a 220V special installation but it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far: quiet and smooth operation. Technicians who can to install the machine did a good job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good dryer so far, after using it for 6 weeks or so. plenty of temperature settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with my washer and all hit can do. Plus how quiet it is. I recommend this washer to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silent but deadly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silent but deadly, this machine rocks our world with first class efficiency and power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works and washes very well. Luckily I got it at a very good price when they were on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine itself. Very modern looking and helps notify when the cycle ends by a little song at the end!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Sonia! We love that you love your new washing machine! I agree, the song at the end of the cycle is a wonderful feature! Thank you for being the best part of Samsung! ^Shay Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this washer! I had battled with used washers over and over! So glad I purchased this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thoroughly pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is nothing short of amazing. Really one of my best appliances purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great dryer!! All cycles tested thus far are perfect! Trying to open the lent trap is the only drawback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I am very satisfied with the attention, the delivery time, I really like the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washer easy on the eyes but it definitely washes my clothes! No complaints here :)

    I would recommend this to a friend