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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 6,612 reviews
  • Rated 2 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst purchase experience of my life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HappyCamper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great from 1st time use. Very user friendly and it does most of the thinking for you as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dryer I bought it has a set with the was

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer I bought it has a set with the washer and it’s the best thing I’ve ever done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer color and love the silence of the item it’s very quiet and washes amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to clean & maintain. It’s slso quiet. Looking to get the matching dryer soon!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries and is quite! What more can you ask for. Only issue is sometimes leaves large items slightly damp requiring a restart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung seems to be improving appliance quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice! Everyone is happier now, replacing old model. Samsung seems to be improving quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have stacked and clothes are cleaned. One change i would make us provide a different end of cycle sound

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t dry well at all. I was thinking it is good dryer but it is not as it seemed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont' Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience. This is the second washer I’ve bought, and both arrived broken. When spinning, it shook the entire house.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RobertaR,

      We understand the inconvenience of dealing with a shaking washer. We're here to help.

      To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016

      You may also refer to page 50 of the user manual for other solutions when the washer vibrates excessively.
      https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148131351) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Samsung isn't what it used to be.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second and last Samsung dryer we will buy or any Samsung product. This dryer stopped working in less than a year as did our last one. While it was repaired at no charge it took a week for Samsung to get a repairman to our home.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you, fxrs, for sharing your experience. We're very glad that you were able to get your dryer back to working as it should. We also appreciate your patience with the unusually long wait time. ^Jecca Samsung

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years in and the glass to the door broke out of nowhere not to mention this thing runs across the floor no matter what size the load is. I regret this purchase. Dryer is cool but the washer sucks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not recommend

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine but washing not effective. Decent size load ends up in unwashed clothes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We will guide you through potential solutions for your Samsung washer to have an effective washing.

      To ensure that clothes come out clean, always check for proper loading, using the right detergent and correct cycles and settings.

      Below are the links that you may refer to:

      Clothes are not clean; this includes hyperlinks on step 1 (cycles and settings) and on step 2 (detergent guide) that you can visit for reference:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Washer load:
      https://www.samsung.com/us/support/answer/ANS00080262/

      A complete video to properly sort and wash your laundry:
      https://www.youtube.com/watch?v=R0HWsqn2ANo

      Get cleaner clothes with your washer:
      https://www.samsung.com/us/support/answer/ANS00084866/

      The below link is the user manual for your model. Turn page 26 (Run Calibration and Sort) and pages 27-28 (Determine the load capacity and Add the correct detergent type) for reference: https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf

      Should you need assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145807152, to help our team pull up your information.

      Have a great day.

      Melardo Samsung

  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer and dryer set and a great affordable one for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Gas Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone sales team was willing to work with me to find a price I was able to afford! Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has been a huge upgrade for me. I love that it is stackable with my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking unit. I purchased this for a rental unit and have no concerns so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Samsung dryer! I love it’s sleek look and the settings it offers.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    insallation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, however experienced an installation surprise

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with your installation experienced, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.

      Have a great day.

      Melardo Samsung

  • Rated 5 out of 5 stars

    Definite recommend this machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, quiet (very important!), no vibration when operating. Amazingly great performance.

    I would recommend this to a friend