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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 6,612 reviews
  • Rated 1 out of 5 stars

    Horrible purchas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible purchase. Takes 3-4 hours to dry a load of clothes. Do not buy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DanielleG, we understand the disappointment of dealing with a dryer that takes too long to dry clothes. Let us help

      Here is a guide to help you troubleshoot if your dryer takes too long to dry your laundry. Please click on the embedded word. 

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150463192) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. It was a gift for my mom and mother's day. She love it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Platinum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great!!!!! Clean clothes exceptionally well and dryer dries clothes the first cycle!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung appliances.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great deal for my daughters house. They are quite and do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is awesome! It senses when the load isn't dry and doesn't go over time! I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful and very functional

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine. Can be a little noisy sometimes (when fully loaded), but overall a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing. Paired with the high efficiency washer, they’ll get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked as designed, clothes get wet then machine spins around and then ready for dryer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Never again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m honestly not sure how it works it’s never been on since it’s not hooked up properly and I’m still waiting on maintenance to come and help me out

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far one of the best dryer I ever own. drys clothes in a short period of time and is wrinkle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this washer. Like the settings/options. Previously had an LG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good clothes washer, we did not stack with the dryer but looked east

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I love that it cleans itself. I love the quick wash option.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    240v only

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says 120v on the listing but without 240v the machine runs cool

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Really don’t like this dryer at all

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to put my clothes threw multiple cycles before they’re actually dry

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DestinyL, we're thrilled to assist with correcting your dryer's drying performance!

      We have provided a link below to help you figure out why your dryer is taking longer to dry your clothes. Simply click on the embedded words and watch the entire video.

      Dryer takes too long to dry
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145968446) to help our team pull up your information.

      Have a great day

      ^Camille Samsung

  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnt dry my bedding on highest setting for dry and highest setting for heat.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi manuel,

      We appreciate you reaching out regarding your inconvenience with our Samsung Dryer and we know how important dryers are especially if we are doing our laundry. If your dryer has weak heat and runs for a long time or doesn't dry clothes, that could also be a blocked vent. We apologize for what happened and don't worry we will surely notate your feedback about this matter.

      I highly recommend visiting these links for basic troubleshooting steps:
      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      Clean the moisture sensor on your Samsung dryer so it doesn’t shut off early:
      https://www.youtube.com/watch?v=lwWeL5JYNNo

      You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00050526/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DVG45T6000P/A3

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144359132

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. So far so good. Would purchase again if needed. Have been using about a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my washer and dryer. I can’t even pick out one thing I love more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We were nervous at first because of the mixed reviews but so far so good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    waste of money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not that great they run good for like a year then the issues start. spend the extra for a higher model one or diff brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Alex123! I understand that you have concerns with your washer and We would like to help as much as possible. At your earliest convenience, please reach out to our social support team to see what assistance we can help with. We can be reached via any of the following using ticket number: 1143825601
      Facebook Messenger:  http://m.me/samsungsupport or
      Twitter:  https://twitter.com/messages/compose?recipient_id=18768513.

      Thank you for choosing Samsung. ^Nic Samsung