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Customer reviews

Rating 4.6 out of 5 stars with 6591 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the product's excellent overall performance, low noise level, and great ease of use. They also appreciate its amazing capacity for big loads, efficient dryer performance that stops when clothes are dry, and excellent value for the price. However, a few customers have noted unexpected aspects regarding the spin cycle and encountered surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 6,593 reviews
  • Rated 1 out of 5 stars

    Dont' Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience. This is the second washer I’ve bought, and both arrived broken. When spinning, it shook the entire house.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RobertaR,

      We understand the inconvenience of dealing with a shaking washer. We're here to help.

      To troubleshoot the shaking washer, check out the link below. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide you may watch from beginning to end is also attached.

      Samsung washing machine is shaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001016

      You may also refer to page 50 of the user manual for other solutions when the washer vibrates excessively.
      https://downloadcenter.samsung.com/content/UM/202407/20240725162733027/DC68-04006R-06_IB_WF6000T_EN_R.pdf

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148131351) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Not a good appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, very unsatisfied with this product, spinning cycle did not function

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Maria, we understand how important it is to have a reliable appliance at home. Let us help you with your washer.

      Below is a troubleshooting guide if your washer is not spinning. Please click on the embedded words and choose the "No, Did this resolve your issue?" option to access the complete steps.

      Samsung washing machine does not spin at all
      https://www.samsung.com/us/support/troubleshoot/TSG10003486/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150339271) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for one month. No issues, easy install. Would recommend - looks nice with the matching dryer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this washer not good get less water when I wash clothes are stinks . Don’t buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a very pleasant experience. salesperson was very knowledgeable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy from here.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it was “used - new” Completely broken and loud everytime it runs. The best buy installers said it to me first, and then left it anyway. Left trash all over my house. Horrible experience from beginning to end, and now i have a loud dryer that I can’t even run when i have company over.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Robyn, we are sorry to hear about the issues that you are having with your dishwasher. This is not the experience we expect for our customer's and we would like to get this resolved as best as we can. Here is a link to a troubleshooting guide that may help with your concern on the noises your dryer is making (https://bit.ly/3AGYWIx). If the problem continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144106058) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 2 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst purchase experience of my life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Dryer. I have the electric version and need a 220V special installation but it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if nothing else.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dishwasher is a dishwasher, these top it off. I get these for some of my flips when no others are available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer sucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for three weeks and belt popped off had to have someone come out and fix went a week with no dryer! Sent back! Never again!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ShannonW, thank you for choosing Samsung for your dryer needs. We are saddened to hear you returned the dryer because the belt was broken. We look forward to working with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Good Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good dryer so far, after using it for 6 weeks or so. plenty of temperature settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far: quiet and smooth operation. Technicians who can to install the machine did a good job

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works and washes very well. Luckily I got it at a very good price when they were on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this washer! I had battled with used washers over and over! So glad I purchased this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great dryer!! All cycles tested thus far are perfect! Trying to open the lent trap is the only drawback.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years in and the glass to the door broke out of nowhere not to mention this thing runs across the floor no matter what size the load is. I regret this purchase. Dryer is cool but the washer sucks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine itself. Very modern looking and helps notify when the cycle ends by a little song at the end!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Sonia! We love that you love your new washing machine! I agree, the song at the end of the cycle is a wonderful feature! Thank you for being the best part of Samsung! ^Shay Samsung

  • Rated 5 out of 5 stars

    Washers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I am very satisfied with the attention, the delivery time, I really like the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this washer easy on the eyes but it definitely washes my clothes! No complaints here :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this dryer I bought it has a set with the was

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer I bought it has a set with the washer and it’s the best thing I’ve ever done

    I would recommend this to a friend