Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 6,612 reviews
  • Rated 5 out of 5 stars

    The Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment nice and quiet very energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great dryer with stacking on washer looks great together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice washer, looks great with dryer stacked with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Works great and gets my clothes clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is quiet and efficient. Cloth comes of it very dry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good and Energy efficient. So far so good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK! Samsung is J U N K!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE!!!! Brand new and is stuck on rinse cycle. Gets to 10 mins and stays there, rinsing and rinsing. Just adding more water and not draining or spinning. My dryer from Samsung, arrived DOA. What useless crap. And terrible customer support.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Renae,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We know how important washers are especially if we are doing our laundry between our busy schedules. We apologize for the inconvenience of the washer not draining and spinning. Usually, improper installation or balancing of the washer is to blame. We will surely notate this feedback for better products in the future.

      I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/

      The washing machine does not drain:
      https://www.samsung.com/us/support/troubleshooting/TSG01001013/

      Samsung washing machine won't spin or won't stop spinning:
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      If a reset is needed, you may click the link below for a proper guide on how to reset your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00087882/

      You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00030150/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144620157

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and it's quiet. I would recommend to other's to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth every cent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart and efficient. Easy to use with multiple options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes real good & even has a quick wash cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase and would recommend it for anybody that needs one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer servic

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has the WORST customer service ever and Best But does nothing to help if something goes wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Platinum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!!! It fits perfect washes and dries clothes good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy Without Coverage

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer, while it works. Right at one year, though, it broke beyond repair. We thought that a brand new appliance would work longer than a year, so we didn't have any extended coverage. Thanks for the pain and waste of money, Samsung and BestBuy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jake,

      Thanks for your honest feedback and we hope you are in good health. We are happy to know that the washer worked up to your standards. We truly wish for all appliances to work more than its extended life expectancy; we are saddened that your experience has been less than ideal.

      To give you a general idea of the warranty coverage for your washer, please see details below.

      One (1) year parts and labor,
      Three (3) years stainless tub part (Part Only),
      Ten (10) years washing DD motor part (Part Only)

      Please click on the link for the warranty details of your washer.
      https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US

      Please feel free to get in touch with us through the channels below if you have additional questions.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community
      https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your reference number: 1144145330

      Leo Samsung

  • Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old one before I replaced it with the same brand

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    IF YOU PURCHASE ENSURE YOU GET GEEKSQUAD INSURANCE

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 3 months of purchase! Gets stuck in a cycle and remains locked. Kicking myself for not spending the extra $ for the geek squad insurance as I know this would not be an issue if I had.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We strive to ensure that your washing machine operates at its optimal performance, DeysiV. Let us help you.

      If your washer is stuck in a cycle and remains locked, here are some steps to fix the issue. Please click the links and hyperlinks and watch the instructional video for tips.

      Samsung washing machine won't spin or won't stop spinning (see steps 1, 2, 3, and 5):
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/

      Samsung washer door is locked:
      https://www.samsung.com/us/support/troubleshooting/TSG01001983/

      Should a service request be required, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147005410, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it . It’s working nice. I like samsung. I advise it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I Only had a couple of weeks. So lets see in 6 months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Quit After Less Than 2 Years

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY A SAMSUNG WASHER! Almost 2 years to the day I purchased, my washer has quit. The Geek Squad tech stated that this is a known issue, and the repair would be more than the cost of what I paid for the washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      StevenJ, we want to ensure you have a properly functioning washer to keep your clothes clean. We are here to assist you in exploring all possible options to fix this issue.

      Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://u .community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146662732) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best valuable dryer machine that I have so far.

    I would recommend this to a friend