Customer Ratings & Reviews
- Model:
- DVE45T6000P/A3
- SKU:
- 6473462
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.
This summary was generated by AI based on customer reviews.
Hot water valve broke while not in use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot water valve broken right over one year warranty period. We rarely use hot water. Bad quality. We’ve used several brands, Whirlpool, Kenmore, Lg over the years and they just works for many years till worn out. This is by far the worst.
No, I would not recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. Lets you know with musical tone when cloths are done.
I would recommend this to a friendMachine and bestbuy service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works fine but sometimes gives little sound and then again goes away. I have checked my surface but still I hear sound 3/5 times. Also my bad experience is with bestbuy online orders to all the way it’s installed at my place.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Mzee, we are sorry to hear that your experience has been less than ideal. We can definitely understand how frustrating it can be. Let us see what we can do to fix this dilemma. Here is a link to a troubleshooting guide that may help with your concern on your washing machine making noises (https://bit.ly/32SQLMq). If this issue continues or you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144042429) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Dont buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not reccomend purchasing this washing machine. It barely uses any water. You have a huge tub but because of the amount of water it uses , you can only do small loads. Not happy with it at all. Too many options
No, I would not recommend this to a friendBabs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great price drying ability also great
I would recommend this to a friendGets the Job Done
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this, in part, because of the vibration reduction technology. This machine vibrates a lot, even with medium size loads. I enjoy the various adjustable options as well as the pre-set options. It gets the job done. I would not recommend it if you are looking for a quiet machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for sharing your experience with our washer. Samsung always intends to provide great products and satisfaction to our customers. And I apologize if this machine vibrates a lot. Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs are not all making secure contact with the ground, or if a large bulky item or a huge amount of laundry is in the washing machine. If you just got your front load washer but didn't remove the shipping bolts, then it will shake a lot. You'll also see some small vibration at the beginning of a cycle as its weight sensing.
Please check this link for a troubleshooting guide.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Moving forward here are other options to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community:
https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144367665
^Mila
Gas Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and easy to operate. I like the color.
I would recommend this to a friendbad choice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely noisy spin cycle on all speeds. Sounds like a jet taking off. If laundry room door is open, you cannot have a conversation in the rest of the house. Best buy Delivered and set it up. Because it is under warranty, I have to go through Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Groundwalker, I would like to congratulate you on your new Samsung Washer and hear you are experiencing issues with noise. This is not ideal and our washers are normally very quiet. I would like to offer some assistance to ensure youa re getting the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
If you need any assistance, please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143342090. We welcome you to our Samsung family. ^Brad
- Pros mentioned:Overall performance
Laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with this product at this time works fine
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Littl3fing,
Congratulations on your new Samsung Dryer and thank you for taking the time to review. We are glad to be your choice for your laundry cleaning. We welcome you to our family and thank you for choosing Samsung. ^Brad
Dented and loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a dent on the side, makes loud noises will be returning definitely soon like today
I would recommend this to a friendToo many RINSES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not always come out of the rinse cycle to the spin cycle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
Thank you for reaching out and sharing your experience with our product. We are saddened that you have issues with our product, such a rinse cycle. Please know that we value your feedback as this will help us improve our product in the future.
To help you with this, I am providing these links to guide you on the issue.
Cycles, settings, and features on your Samsung Washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
How to reset your washing machine
https://www.samsung.com/us/support/answer/ANS00087882/
Samsung washing machine error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001/
You may reach us via the following links if you need additional assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144729602
Thank you for choosing Samsung.
^Ross
It’s fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water fill is a bit loud. Otherwise it works as you would expect.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Purchased, I am glad you are liking your Samsung Refrigerator. I would like to forward your ideas to our design team so that we can improve in the future. Thank you for your feedback and for choosing to be a part of our Samsung Family. ^Brad
PCB board went out within 9 months of purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had this for a year and it already stopped working. The PCB had went out, technician didn’t know why because this dryer was brought brand new.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gabrielle,
It’s understandable to feel frustrated, given your investment and the inconvenience it causes. If your experience with the dryer is ongoing and would wish to follow up, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147342121 to help our team pull up your information.
Leo
Big Loads have problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t really handle big loads and it’s sensor is sensitive
I would recommend this to a friend- Cons mentioned:Washer performance
There’s NO SUDS!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so frustrated and disappointed with my Samsung (WF45T6000AP) I do maybe 2-3 loads a week; I’ve had it 6.5 months and it’s broken down twice already! First time it sporadically stopped working and just clicked when I pressed start. Tech said it was a loose sensor! Today the error code SUD appeared but, the tub is clear of suds, I poured water down the drain as suggested and the error code still wont clear! Looks like it may be another faulty sensor from what I’ve read online.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Tracy.
Thank you for bringing this to our attention. I see you have some concerns with the 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
When something goes wrong with your washing machine, you may think all that's needed is a good reset. Sometimes, minor issues or glitches might be cleared with a reset, but additional troubleshooting will be required if the issue comes back. However, depending on your error, resetting at the first sign of trouble is not always a good idea. Keep reading to learn how to reset, when you should or shouldn't reset, and what to do if a reset doesn't help.
How to reset your washing machine https://www.samsung.com/us/support/answer/ANS00087882/
Error codes play a vital role in ensuring your washer stays in good condition and give you a starting point if there are any issues. You can usually resolve error codes (also displayed as blinking lights) with a few simple steps. Here is a list of the most common error codes and the next steps.
Samsung washing machine information and error codes https://www.samsung.com/us/support/troubleshooting/TSG01002001/
Using the best kind of detergent in your washing machine may seem tricky. You want your clothing and other items to come out as clean as possible, but you don't want to accidentally overfill your machine with detergent or place it in the wrong compartment. If you're wondering how much detergent you should be using, what type to use, and how to fill your particular machine, we have some helpful answers and tips right here.
How to use detergent in your Samsung washing machine https://www.samsung.com/us/support/answer/ANS00031847/
In case of repairs will be needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US
One (1) year parts and labor,
Three (3) years stainless tub part (Part Only),
Ten (10) years washing DD motor part (Part Only)
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144706934
Have a great day.
^Charles
Go for LG instead
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really unreliable, I had throw it away after having it for a little more than a year cause it broke, I bought an LG and love it now, no Samsung appliances ever again, GO FOR LG!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Simi,
We appreciate you sharing your experience with the Samsung dryer. We are saddened that you no longer have the product.
We would love the opportunity to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
^Rainly
- Cons mentioned:Washer performance
Broke after 4 months.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months of normal use by 2 people, it broke. Violent shaking and water pouring out the bottom. Best Buy didn't cover it at all, and told me to call Samsung. Samsung service 866-371-9501 disconnected on me once, but I got through the 2nd time. After running some diagnostics with the service rep and verifying the problem, I was able to schedule an in home service repair for next week. It is still under the 1 year warranty, so it should be a free repair. From the symptoms, it is likely the discharge pump broke, in addition to holes that allow the water to pour right out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chris,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the washer shaking violently and leaking. We understand it is important to have a working washer, especially if we are doing our laundry between busy schedules. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconveniences:
https://www.samsung.com/us/support/search/?query=washing+machine&referrerPageUrl=https://www.samsung.com/us/support/
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
The washing machine shakes & vibrates or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
Samsung washing machine is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime.
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144775278
Thank you for choosing Samsung. Have a great day.
-Trisha-
Poor service very poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer still does not work , Samsung has been out to repair and still not working. Almost a month now since picked up from your warehouse. Called geek squad and no return available. Unbelievable that we have had nothing but run around over this dryer. Will not purchase another in the future
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I understand you are experiencing issues with your Samsung Dryer not working and know that is very upsetting. I want to make sure that you are getting only the best of service from your machine. I would love for you to contact us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143599965. We would like to welcome you to our Samsung family. ^Brad
DISAPPOINTED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible Purchase - This Washer Leaked and caused damage to my floors and walls. Had to fight with store manager to pick it up and return it. Very disgruntled in the way the store manager handled this with us!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate your informing us about your experience of having your Samsung washer picked up to return it.
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
-Angelica
Drain pump went out after two years of use.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drain pump went out after two years of use. Would not recommend.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your washer.
Here is a link for troubleshooting steps for your washer that is not draining; kindly watch the video and click the embedded words.
Samsung washing machine does not drain.
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147940605) to help our team pull up your information when you message us.
Thank you.
-Ricardo