Customer Ratings & Reviews
- Model:
- DVE45T6000P/A3
- SKU:
- 6473462
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the product's excellent overall performance, low noise level, and great ease of use. They also appreciate its amazing capacity for big loads, efficient dryer performance that stops when clothes are dry, and excellent value for the price. However, a few customers have noted unexpected aspects regarding the spin cycle and encountered surprises during installation.
This summary was generated by AI based on customer reviews.
Pore product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for less than 6 months and it's already not powering on I have to call for a replacement tomorrow
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day,
We want the best for your dryer, and we'd love to get this taken care of.
When your dryer fails to power on or if its panel refuses to light up, it could be due to a tripped breaker or a loose power cord. To rectify this, please click the link and hyperlink and watch the instructional video for tips.
Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146477223, to help our team pull up your information when you message us.
Have a great day.
-John
Poor attention to detail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to it due to the fact the people couldn’t get me all items at the same time. Will not buy anything unless it is available in store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Delivery problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they make me wait all day for the delivery knowing their truck was broke and they will be late. Should be problem for me for a late delivery, the problem was make me wait all day for nothing.
I would recommend this to a friendJUNK that won’t even dry your clothes!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this “dryer” not even 3 months ago and I absolutely hate it. My clothes are never dry when I take them out. The stupid seansor for some reason always thinks they are dry and cuts off. They are damp and end up smelling because of this piece of crap. I am now posting this junk on fb marketplace so I can actually get something that drys my things!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Chanb,
Thank you for your review of our Samsung Dryer. We apologize for the unpleasant experience. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience for your issues with your clothes not drying and smelling due to being damp. let me share these links with you.
Clothes are not dry after using the Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
What to do if your Samsung dryer isn't heating or drying | Samsung US
https://www.youtube.com/watch?v=LibK_OLFH4Q
Samsung dryer smokes or smells
https://www.samsung.com/us/support/troubleshooting/TSG01000971/
Please feel free to reach out using the following options with any further comments, concerns, or suggestions you wish to share.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144880638) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this dryer a month ago, and I have only used it three times, and since day one it started to leak water from the door and other parts
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Juan,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it started leaking from the door and other parts. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109103/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144413247.
-Noraina
Breaks down after 2 years- beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spinner stopped working after 2 years of use Do not buy as this is not a durable washing machine I had my previous samsung washing machine for a decade
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi reviewer,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the Samsung washer won't spin. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend clicking the link below for basic troubleshooting steps.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
or
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
You may use this link for additional troubleshooting steps:
https://www.samsung.com/us/support/answer/ANS00049011/
You may want to check this link for reference to avoid future repairs:
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144190825
Thank you for choosing Samsung. Have a great day.
-Trisha-
Nothappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my Samsung dryer for a month and it already broke down call Best Buy no help the said to call Samsung so I did after being on the phone for 1 hour nothing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to learn of the concern you expressed regarding your appliance. We would like to inquire further about your review with you. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143786857) and it will help our team pull up your information. We look forward to hearing from you. ^Lena
WORSE CUSTOMER SERVICE EXPERIENCE EVER!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation nightmare. Bestbuy needs to hire better installer and train how to do better customer service what a joke! going to Home Depot to give them my business.
No, I would not recommend this to a friendVery loud and vibrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy this. It says vibration reduced but it works crazy loud and vibrating. Unfortunately I start to use it after 15 days I buy it and can't return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Realbuyer, I see you are having some concerns with your Samsung Washer vibrating and making noise and I know that can be alarming. I want to provide you with our best tips to get you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you need any further assistance, we are here for you via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143771379. We thank you for being a part of our Samsung family. ^Brad
Avoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is less than 2 months old and is already making an extremely loud clicking noise during the spin cycle. It's not just annoying but literally so disruptive to us since we work from home that we can only do laundry when no one is planning to be on a zoom call. Can be heard on both floors of our house with the laundry room door shut.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nicole,
Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as it's making an extremely loud clicking noise. The experience is not what we expect from our customers and we do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US for the warranty coverage of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144660942.
-Noraina
Anish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within first month.. wont recomend to anybody
No, I would not recommend this to a friendBrand response from Samsung
Posted .We consider the urgency of this review, and we'll be glad to look into this for you, AnishR.
It would be awesome if you could tell us more about the washing machine so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Have a great day!
^Chrystel
- Pros mentioned:Noise level, Overall performance
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and efficient! Just be sure to buy a stacking kit if you wish to stack them because it is not included…
I would recommend this to a friend Not happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very practical set up techs just placed it and didn’t want to change the set up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience with the technicians.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
NO SAMSUNG EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE. Two months old and it is broken. NEVER again will I purchase anything samsung. Last purchase of a refrigerator had issues and never fixed.
No, I would not recommend this to a friendNEVER AGAIN will I buy Samsung anything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even two months old and already not working. I knew I should have thought about purchasing another Samsung appliance. NEVER lasts, always issue.
No, I would not recommend this to a friendWater does not fill up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water level doesn’t fill up use very minimal water does not wash clothes clean, had to return. I do not recommend. I exchanged it for the Samsung top loader.
No, I would not recommend this to a friendNot working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working have a service call this week. Drying takes to long and moisture all over the front of the machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SusanZ,
Getting a review from the people we serve is always a joy.
To help you with this, I have provided a Samsung link about the dryer cycle taking too long.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Laundry load size can also affect the performance of the dryer.
You can check the link below for the best laundry load size.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, you can check the cycle and settings of your dryer.
https://www.samsung.com/us/support/answer/ANS00051022/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, please provide this reference number 1145121416.
^Rainly
- Pros mentioned:Ease of use, Overall performance
Large capacity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! It works well. The tech is easy to use and there’s a lot of space inside to fit all my clothes.
I would recommend this to a friend DONT BUY ANY SAMSUNG PRODUCT FOR THE REST OF YOUR
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SUCKS!!! Stuck in cooling mode after 2 months. can't get it out of cooling mode. so I guess you just buy new appliances every two months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DBSsung,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Cycles, settings, and features on your Samsung Washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
Samsung washing machine error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001
How to reset your washing machine
https://www.samsung.com/us/support/answer/ANS00087882/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144573309
Thank you for choosing Samsung.
^Ross
Sumsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First use and already messed up. Shaking like CRAZY. I already checked the level and it good but still shaking and its super loud. Regret getting it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are experiencing issues with your Samsung Washer shaking and I would like to offer some assistance to ensure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143180715. We thank you for being a part of our Samsung family. ^Brad