Customer Ratings & Reviews
- Model:
- DVE45T6000P/A3
- SKU:
- 6473462
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.
This summary was generated by AI based on customer reviews.
Samsung customer service is terrible.Avoid Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung customer service is terrible. Avoid Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeffrey,
We understand your disappointment with not having the best customer service experience. Let us help you with your washer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147888823) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Stopped working after less then 2 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on June 5th 2021 and it not longer heats up. Complete trash to only last less than 2 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We know that the dryer is one of the essential home appliances, as we do our laundry often. We'll be glad to help!
Getting your dryer to dry your clothes shouldn't be complicated. If you're having trouble with it, you'll want to check how you're loading the dryer, what settings you're using, and whether you're keeping it (and the exhaust vent) clean and free of lint. Below are the links for more information.
Clothes are not dry after using the Samsung dryer:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
What to do if your Samsung dryer isn't heating or drying:
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also check page 45 of the user manual for other solutions when the dryer does not dry/heat.
https://downloadcenter.samsung.com/content/UM/202301/20230106232902002/DV6000_UM_DC68-03381W-04_EN.CFR.MES.pdf
For reference, check the links below for a guide to learning your dryer's best laundry load size and its cycles/settings.
https://www.samsung.com/us/support/answer/ANS00080262/
https://www.samsung.com/us/support/answer/ANS00051022/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145564152) to help our team pull up your information when you message us.
Thank you!
-Angelica
Stay away from Samsung!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the dryer vents in my home cleaned in preparation for this dryer. Not even a week and a half in, the dryer stops heating up. Returning.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Dom,
Thank you for choosing Samsung for your dryer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
^Charles
At Your Own Risk!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough water maybr an inch on the bottom most clothes were dry while washing. Returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Scott1969,
Thank you for choosing Samsung for your laundry needs. We understand that you are disappointed and sorry that you no longer have the product.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
-John
Terrible dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this dryer one yr as of March 2023. And it slowly stopped heating up. Now I have to pay for repair. I should’ve just got a whirlpool
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ali,
We want to speak with you directly to provide better support about the dryer since you have been a loyal customer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1145865705) to help our team pull up your information when you message us.
Have a great day.
-John
Buy Another Washer:
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry I purchased this product. Leaks water every time the door is opened and requires way too much everyday maintenance.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Washer. We welcome you to our family and thank you for choosing Samsung. ^Brad
Damaged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered a matching washer and dryer for my sons new house. Dryer delivered damaged and told it will take 7 weeks to replace. Totally unacceptable
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Crappie washing machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't even deserve that...after 15 months not only did the bearings go but they no longer make the replacement parts and now I need a whole new machine. Bestbuy you owe me $700...
No, I would not recommend this to a friendWrong type - needed electric
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i returned this item to the warehouse when I picked up the electric version of this dryer. I didn't know my mom's old dryer was electric. I sure hope you guys have taken that charge off of my credit card.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. We’re saddened that you no longer have the product and would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Your reference number is 1144602260.
-Noraina
Broke down under a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of money this machine broke down a little under a year of having it. It started making a weird noice like a helicopter thought it was going to explode. Geek squad came out to fix it but stated that they couldn't and directed me to Samsung. Samsung didn't even bother and zelle me a refund which i thought was weird paid out of pocket extra 400 for a new washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .We'll be pleased to help with your Samsung washer, AngieC.
Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.
Here is a link to "Samsung washing machine is noisy": https://www.samsung.com/us/support/troubleshooting/TSG01001985/
I also shared this link about "The best laundry load size for your Samsung washing machine and dryer": https://www.samsung.com/us/support/answer/ANS00080262/
You may also refer to this link about "Install a Samsung washing machine in your home": https://www.samsung.com/us/support/answer/ANS00051342/
The below link is the user manual for your model. Turn page 8 (Installation cautions - bullet #2 and Critical usage warnings - bullet #2) and page 49 (Excessive vibrations or
makes noise) for reference: https://downloadcenter.samsung.com/content/UM/202209/20220916135335438/WF6000T_UM_DC68-04006H-02_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145292434), which will help our team pull up your information.
Have a great day.
Melardo
Void
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve voided out this transaction now I have money on hold. It’s been on hold for over a month now waiting on getting it back. I’m not very happy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
-Trisha-
Garbage washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plz don’t buy this Samsung garbage mine breaks in jus less then 2 years plus worst customer service by Samsung I’ll never buy any Samsung products anymore
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Umer,
Thank you for your review. We are here to help with concerns about the washer.
It would be awesome if you could give us just a few more details about the washer and how it isn't working for you.
Since we have limited information about the washer at this point, I have shared a Samsung link that may help with your concerns with the washer (General Troubleshooting).
https://www.samsung.com/us/support/search/?query=washer&referrerPageUrl=https://www.samsung.com/us/support/
Should more assistance be needed, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144945048 and it will help our team pull up your information.
Leo
Waiting for it to arrive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't say if it's good or bad, because after 2 months of buying it it still hasn't arrived
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Poor attention to detail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got to it due to the fact the people couldn’t get me all items at the same time. Will not buy anything unless it is available in store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo
Pore product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for less than 6 months and it's already not powering on I have to call for a replacement tomorrow
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day,
We want the best for your dryer, and we'd love to get this taken care of.
When your dryer fails to power on or if its panel refuses to light up, it could be due to a tripped breaker or a loose power cord. To rectify this, please click the link and hyperlink and watch the instructional video for tips.
Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146477223, to help our team pull up your information when you message us.
Have a great day.
-John
Delivery problem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they make me wait all day for the delivery knowing their truck was broke and they will be late. Should be problem for me for a late delivery, the problem was make me wait all day for nothing.
I would recommend this to a friendJUNK that won’t even dry your clothes!!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this “dryer” not even 3 months ago and I absolutely hate it. My clothes are never dry when I take them out. The stupid seansor for some reason always thinks they are dry and cuts off. They are damp and end up smelling because of this piece of crap. I am now posting this junk on fb marketplace so I can actually get something that drys my things!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Chanb,
Thank you for your review of our Samsung Dryer. We apologize for the unpleasant experience. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience for your issues with your clothes not drying and smelling due to being damp. let me share these links with you.
Clothes are not dry after using the Samsung dryer
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
What to do if your Samsung dryer isn't heating or drying | Samsung US
https://www.youtube.com/watch?v=LibK_OLFH4Q
Samsung dryer smokes or smells
https://www.samsung.com/us/support/troubleshooting/TSG01000971/
Please feel free to reach out using the following options with any further comments, concerns, or suggestions you wish to share.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144880638) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this dryer a month ago, and I have only used it three times, and since day one it started to leak water from the door and other parts
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Juan,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it started leaking from the door and other parts. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109103/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144413247.
-Noraina
Breaks down after 2 years- beware
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spinner stopped working after 2 years of use Do not buy as this is not a durable washing machine I had my previous samsung washing machine for a decade
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi reviewer,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the Samsung washer won't spin. We apologize for what happened and don't worry we will surely notate your feedback about this matter.
I highly recommend clicking the link below for basic troubleshooting steps.
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
or
https://www.samsung.com/us/support/troubleshooting/TSG01001990/
You may use this link for additional troubleshooting steps:
https://www.samsung.com/us/support/answer/ANS00049011/
You may want to check this link for reference to avoid future repairs:
https://www.samsung.com/us/support/answer/ANS00030150/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WF45T6000AW/A5
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144190825
Thank you for choosing Samsung. Have a great day.
-Trisha-
Nothappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my Samsung dryer for a month and it already broke down call Best Buy no help the said to call Samsung so I did after being on the phone for 1 hour nothing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to learn of the concern you expressed regarding your appliance. We would like to inquire further about your review with you. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143786857) and it will help our team pull up your information. We look forward to hearing from you. ^Lena