Customer Ratings & Reviews
- Model:
- DVE45T6000P/A3
- SKU:
- 6473462
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.
This summary was generated by AI based on customer reviews.
WORSE CUSTOMER SERVICE EXPERIENCE EVER!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation nightmare. Bestbuy needs to hire better installer and train how to do better customer service what a joke! going to Home Depot to give them my business.
No, I would not recommend this to a friendHorrible dod not buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not spin out. Cycle would stop and have to be restarted. Could not handle large loads
No, I would not recommend this to a friend- Pros mentioned:Capacity, Noise level
Good Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good dryer; didn’t say great because it does have its flaws (not as efficient as Speed queen) but it certainly is not a bad dryer; little to no noise; 7.5 cu is enough for a family of 4; the price is also justified considering the options that are presented (faster dry cycle); overall, again, a good dryer!
I would recommend this to a friend Very loud and vibrating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never buy this. It says vibration reduced but it works crazy loud and vibrating. Unfortunately I start to use it after 15 days I buy it and can't return it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Realbuyer, I see you are having some concerns with your Samsung Washer vibrating and making noise and I know that can be alarming. I want to provide you with our best tips to get you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you need any further assistance, we are here for you via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143771379. We thank you for being a part of our Samsung family. ^Brad
Avoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is less than 2 months old and is already making an extremely loud clicking noise during the spin cycle. It's not just annoying but literally so disruptive to us since we work from home that we can only do laundry when no one is planning to be on a zoom call. Can be heard on both floors of our house with the laundry room door shut.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Nicole,
Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as it's making an extremely loud clicking noise. The experience is not what we expect from our customers and we do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to guide you on the issue.
In case of repair or replacement, please check this link https://www.samsung.com/us/support/service/warranty/WF45T6000AP/US for the warranty coverage of your product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144660942.
-Noraina
Water does not fill up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water level doesn’t fill up use very minimal water does not wash clothes clean, had to return. I do not recommend. I exchanged it for the Samsung top loader.
No, I would not recommend this to a friendNO SAMSUNG EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE. Two months old and it is broken. NEVER again will I purchase anything samsung. Last purchase of a refrigerator had issues and never fixed.
No, I would not recommend this to a friendNEVER AGAIN will I buy Samsung anything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even two months old and already not working. I knew I should have thought about purchasing another Samsung appliance. NEVER lasts, always issue.
No, I would not recommend this to a friendAnish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working within first month.. wont recomend to anybody
No, I would not recommend this to a friendBrand response from Samsung
Posted .We consider the urgency of this review, and we'll be glad to look into this for you, AnishR.
It would be awesome if you could tell us more about the washing machine so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Have a great day!
^Chrystel
Sumsung washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First use and already messed up. Shaking like CRAZY. I already checked the level and it good but still shaking and its super loud. Regret getting it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you are experiencing issues with your Samsung Washer shaking and I would like to offer some assistance to ensure that you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143180715. We thank you for being a part of our Samsung family. ^Brad
DONT BUY ANY SAMSUNG PRODUCT FOR THE REST OF YOUR
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SUCKS!!! Stuck in cooling mode after 2 months. can't get it out of cooling mode. so I guess you just buy new appliances every two months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DBSsung,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Cycles, settings, and features on your Samsung Washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
Samsung washing machine error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001
How to reset your washing machine
https://www.samsung.com/us/support/answer/ANS00087882/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144573309
Thank you for choosing Samsung.
^Ross
Not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working have a service call this week. Drying takes to long and moisture all over the front of the machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SusanZ,
Getting a review from the people we serve is always a joy.
To help you with this, I have provided a Samsung link about the dryer cycle taking too long.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
Laundry load size can also affect the performance of the dryer.
You can check the link below for the best laundry load size.
https://www.samsung.com/us/support/answer/ANS00080262/
Also, you can check the cycle and settings of your dryer.
https://www.samsung.com/us/support/answer/ANS00051022/
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Once you contact us, please provide this reference number 1145121416.
^Rainly
Not happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very practical set up techs just placed it and didn’t want to change the set up
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We appreciate you informing us of your experience with the technicians.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.
Thank you.
-Angelica
Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door only opens 1 way couldn’t reverse even though Best Buy told us they had ordered a hinge to reverse the door
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi jasonl7245,
Thank you for your review. We see your point of view with the idea that the door can be reversed. It does come in handy and the washer will have more places to be installed.
The door is fixed to open from right to left, hinge is located on the left side of the washer. Unlike dryers where it is possible to reverse the doors, Samsung front load washers will only open from right to left and are permanently set to do that because of the rubber seals to keep water in.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144873255 and it will help our team pull up your information.
Leo
Poor service still have t received appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst service ever on phone for several hours to arrange installation sent to wrong house how do they stay in business ?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
Your reference number is 1144599525.
-Noraina
bad dryer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesnt dry my clothes i have to put it to dry several times
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to have a great time using your dryer, Marlaivan1021. We'd love to get that taken care of.
We recommend checking the resources below for steps to take when the dryer does not dry your clothes. Please click the link and hyperlinks and watch the instructional video for tips.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00051022/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146551767, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Ease of use
Love this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It fits perfect where I wanted it and it looks great. It is so easy to work and it washes everything very well. I love the spinning cycle. My clothes are almost dry by the time everything is done. The price was the best part. Very reasonable.
I would recommend this to a friend samsung dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.heating element not working after less than a month of use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Matt, I see that you are experiencing issues with your Samsung Dryer not providing dry clothes and I would like to offer some assistance to make sure that you machine is operating properly. I have some helpful information that will provide ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143407002. We thank you for being a part of our Samsung family. ^Brad
Gas Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item and the dryer wouldn't work properly. Geek squad had no available techs to fix the issue, terrible customer service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with your newly installed Samsung Dryer. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142738999. We thank you for being a part of the Samsung family. ^Brad
I'll never buy Samsung again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it and bought an LG. Best thing I ever did. I owned an LG washer and dryer in the past but bought this Samsung because it was cheaper. Fortunately, I was able to exchange in the time window and pay $100 more for the LG that I wanted. Why did I return it? Well, if you just lightly touch the on/off button you will turn it off midcycle. LG has an actually button you have to press. This button on this washer is more like a touch. Just grazing it will turn it off. I did not like the options as I could not customize as much as I can with an LG. This is not wifi enabled; LG is. The delivery guy balanced the washer correctly, but when it went through a cycle, the spin cycle shook so violently, that I thought the washer was going to go through the floor. I would not buy a Samsung washer again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Reference Number: 1144624129
Have a great day.
Melardo