Customer Ratings & Reviews
- Model:
- DVE45T6000P/A3
- SKU:
- 6473462
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
good choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed a small size to fit space. this one is great. washes a good size load and cleans well. easy for kids to use.
I would recommend this to a friend Heating element failed in less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heating element went out after less than 2 years, but Samsung offered to give me certified technician suggestions I could pay to fix it. $30 and 30 minutes on YouTube did the job.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We're happy to hear that the heating element on your dryer got fixed, BenP! Your satisfaction is our top priority.
Should you need assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145225125, to help our team pull up your information.
Have a great day.
^Chrystel
- Pros mentioned:Noise level, Overall performance
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A couple months with this dryer. Luckily no problems at all. Quiet enough where I won’t really hear it. Overall great product so far. Very simplistic.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Wonderful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect Love it Would recommend Love the capacity and ability to dry my clothes
I would recommend this to a friend - Pros mentioned:Overall performance
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and works great. Fits in tights spaces and very nice. This is also stackable the dry time is very efficient.
I would recommend this to a friend - Cons mentioned:Spin cycle
Makes a horrible rumble sound when spinning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst washing machine I’ve ever owned. The spin cycle is awful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi David,
Thank you for sharing your experience with our Samsung products. We understand that the washer not meeting your expectation due to the loud noise.
I recommend clicking this link for a basic troubleshooting guide:
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
To better assist you on this matter and to collect more details, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144915901) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Ease of use, Noise level
Energy efficiency and quieter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked of my purchase. Easy to use. Energy efficient it is a huge plus. It’s amazingly quiet. Highly recommend!
I would recommend this to a friend avoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer shuts off with my belongings still damp. moisture sensor is useless. AVOID!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello bamboozled,
Thank you for reaching out and letting us know that your Samsung Dryer shuts off with your belongings still damp. We understand how inconvenient it is, and we also apologize if the moisture sensor isn't working as you expected. It's not the experience we want you to have with one of our products. We're here to help.
Attached here is a link with information and a troubleshooting guide that you can try, which can help us fix the drying issue.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
I've also included a video link containing additional information on what to do if your clothes dryer isn't drying properly.
https://www.youtube.com/watch?v=LibK_OLFH4Q
You may also refer to the link below, which can help us fix the issue with the moisture sensor.
https://www.youtube.com/watch?v=lwWeL5JYNNo
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144153121
- Angelica
Vibrating so much it shakes the house
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washing machine when I moved into a new home with the matching dryer. The washing machine keeps getting so loud. It’s vibrates that bad that the monitors on my desk rattle and move. I have had 5 service visits and multiple parts replaced. It gets a little better and then within a few weeks it back to the very loud and crazy vibrations. I am having call out 6 next week. I hope they replace it. I am so done with it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AlisonW,
We appreciate you reaching out and letting us know about the noise and vibration on your washer.
Here is a link to "Samsung washing machine is noisy": https://www.samsung.com/us/support/troubleshooting/TSG01001985/
I also shared this link about "Samsung washing machine is shaking": https://www.samsung.com/us/support/troubleshooting/TSG01001016/
The below link is the user manual for your model. Turn page 8 (Installation cautions - bullet #2), page 11 (bullet #5), page 13 (bullet #1), page 18 (Flooring), page 27 (Use a laundry net - bullet #3), and page 49 (Troubleshooting - Excessive vibrations or makes noise) for reference: https://downloadcenter.samsung.com/content/UM/202209/20220916134729601/WF6000T_UM_DC68-04006R-03_EN.pdf
For reference, you may also refer to these links:
The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/
Install a Samsung washing machine in your home: https://www.samsung.com/us/support/answer/ANS00051342/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1145219531), which will help our team pull up your information.
Have a great day.
Melardo
- Pros mentioned:Noise level, Overall performance
Great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is very quiet. Has a lot of options for drying.
I would recommend this to a friend Works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sleek and works great. Big down fall is that if you don’t wipe the glass on the inside of the washer every time, it begins to stink.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Lessismoore,
Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers. Your feedback helps us to understand where we can take steps to improve our product and service.
Apart from wiping the tub, you can follow the steps indicated in the link I have shared below. The steps will help your washer stay fresh longer.
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144589880
Leo
It works - for three to four minutes.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, the people who installed it were great, so there is that. Otherwise, do NOT buy this dryer. There's some kind of programming/design flaw where after about two or three minutes, the timer automatically goes down to ONE minute then shuts off. Can't explain why. I guess this is a good dryer if you only need to dry something for maybe four minutes tops.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it works for two to three minutes and then shuts off. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001987/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00080262/ to know what's the best laundry size for your Samsung washing machine and dryer.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00087942/ on how to reset your Samsung dryer. When something goes wrong with your dryer, such as an error code, or if it's not turning on, not spinning, starting, or heating, you may think all that's needed is a good reset.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144365030.
-Noraina
- Pros mentioned:Overall performance
Bad service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's no problem to my new dryer but service sucks! I need to wait 3weeks just to install it.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Reference Number: 1144638763
Have a great day.
Melardo
- Pros mentioned:Noise level, Overall performance
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and very quiet. Has a beautiful look as well
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the samsung dryer, its soooo quite and easy to manage, love the style.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Mostly Terrific!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I have only had the 4.5 Cu. Ft. Front Load Washer for several weeks, I am very satisfied with its performance. It is relatively quiet, does a good job of washing, and has numerous cycle options. My main complaint is that puddles of water remain in the rubber trough surrounding the tumbler. One must towel dry it in order to prevent it getting musty. Also, excessive water remains in the detergent drawer when the cycle is finished. It is a mold and mildew magnet!
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and I love the sound when it's finished.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Product, works like a charm, and it’s quiet!
I would recommend this to a friend Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work how it should. I a very disappointed. I am frustrated and had to return the dryer due to not heating
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Christichri,
We appreciate your patience in dealing with the situation that you're having right now with your product. and we sincerely apologize for any inconvenience this may have caused.
Please know that we value your feedback and we will continuously work on improving the quality of the products we offer.
Your issue is something we can improve with the steps provided in this link.
Dryer not drying clothes: https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need additional assistance you may reach us via the following links.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Reference number:
1144563214
Thank you for choosing Samsung.
^Ross
- Cons mentioned:Washer performance
Barely any water or soap.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed I expected this washer to work much better than it did.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Brad1558,
Thank you for reaching out. We appreciate you informing us about your feedback on this Samsung washer. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Attached are the links to the troubleshooting steps to try when your Samsung washer has water fill and detergent issues.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/
https://www.samsung.com/us/support/troubleshooting/TSG01207154/
I've also included a helpful link containing information about using the detergent on your Samsung washer for reference.
https://www.samsung.com/us/support/answer/ANS00031847/
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144609264
-Angelica