Customer Ratings & Reviews
- Model:
- DVE45T6000P/A3
- SKU:
- 6473462
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention that this product delivers excellent overall performance, operates quietly, and is very easy to use. Users also appreciate its generous capacity and value, noting that it is well-suited for various household needs. While the vast majority of feedback is positive, a small number of users have reported minor concerns regarding the spin cycle, installation process, and occasional mechanical issues. Overall, the appliance is highly regarded for its efficiency and practical design.
This summary was generated by AI based on customer reviews.
smc
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea of the stackable washer and dryer to save on space in the in-law house
I would recommend this to a friendWashing machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer, was exactly what I ordered. I ordered it as a gift.
I would recommend this to a friendNo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looks great . Love the quietness . Great appliance
I would recommend this to a friend- Pros mentioned:Overall performance
Leaks and Drain issues after 2 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 5 stars tricked me into a purchase. I was upgrading some ancient GE washer/dryers and this looked amazing. 2 years later the washer is leaking water from the front (gasket torn), and a few months after that we got drain pump problems. Estimate to fix $575!! Check Reddit for Samsung washer leaks and also google samsung error code SC. Lots of problems for lots of people. If you only need a washer/dryer for a year to sell a home, Samsung looks great... otherwise it's a waste of money. If you do go ahead and get one, get an extended warranty. I did, but it's taking days to get service.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there,
We understand how you feel about the fee to fix the washer, and we wish to help you with this.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146659654) to help our team pull up your information.
Have a great day.
^Camille
excellent installer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great machine so far.. but the person who delivered and installed was wonderful!
I would recommend this to a friendMEH, Workable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are just replacing the same thing that just broke. A little annoyed by how quickly it stopped working, but was used a ton.
I would recommend this to a friendBrand response from Samsung
Posted .CraigV, we understand how you feel about your washer. We would like to speak with you directly to obtain more information about your washer for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147682657) to help our team pull up your information.
Have a great day.
^Camille
Great work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job and quick installation very helpful as to how to use the new washer!!!
I would recommend this to a friendWasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value , quite when washing and quick washing cycle
I would recommend this to a friendClean
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works efficiently quietly and a grea overall purchase
I would recommend this to a friendGreat value and quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Competitive price, easy to understand controls, great size (4.5cf) and quiet!
I would recommend this to a friend- Cons mentioned:Installation
Washer/Dryer install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased 4 appliances at the same time. The stove was damaged, the stacking kit for the washer/dryer wasn't sent and literally all that was done was plug in the refrigerator. They wouldn't run the water line and the icemaker didn't come. I had to go pick up the icemaker and pay a plumber to run the line, they came back 4 times before we got all 4 appliances installed
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Ms
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no problem with the washer, delivery service was something else (PHOOEY)
I would recommend this to a friendUnhappy with delivery and installation process.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot provide an honest review of the appliance. I purchased the item and it was delivered, the delivery and installation is another issue. Unfortunately still waiting for that to happen and actually use the dryer. Not the best experience with this purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ByronG, it’s reasonable to expect a seamless and coordinated delivery and installation process so your dryer can be ready for use as planned.
Delivery and installation services are typically handled by the retailer, so they would be in the best position to provide updates and help complete the setup. You can reach Best Buy at 1‑888‑237‑8289 or visit https://www.bestbuy.com for further assistance.
Thank you for taking the time to share your thoughts with us.
Khristine
Samsung Care
Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer for me works for me. Good price for quality
I would recommend this to a friendGood purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase and the service people
I would recommend this to a friendSamsung Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its only been a moth so we will see what happens..
I would recommend this to a friendAwful Customer Servce
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't know how the dryer works. When I purchased, I paid for install. The associate said that best buy could install. On the way out to be delivered, the delivery guys said that company policy is that they do not install gas dryers. Don't blame the delivery guys blame best buy. Called and was told they were going to escalate it up to the manager then they hung up on me. When the delivery guys got here, they were sent the wrong size hose to connect the gas line. Now I am having to pay a plumber to come out and hook up my dryer. That ill happen in about 5 days. Do not buy a major appliance from best buy. They do not know what they are doing, and they give false information. When you call them on it, They say they will look into it, but will just hang up on you
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
- Cons mentioned:Washer performance
Worse Washer ever!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrific experience. Bought this as an open box that was “good/satisfactory” and it didn’t work at all. Wouldn’t run water into the washer, tried a million ways to fix it but didn’t work at all. Makes me wonder if bestbuy even “tests” their open box products before putting them back out. So not only did my dad have to pick them up himself since delivery wasn’t an option. We now in the evening had to load them back up to return them to the store ourselves. So annoyed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with this open box washer, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
For reference, you may refer to this link:
Washer water fill issues: https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-water-at-all
Have a great day.
Melardo
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for doing such a great job in the delivery
I would recommend this to a friendSteve Pumphrey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at removing wrinkles. The touch buttons aare to sensitive
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SteveP,
We recognize your feelings regarding your dryer. We would love to help you.
We recommend using the "Wrinkle Prevent" cycle, which provides approximately 180 minutes of intermittent tumbling in unheated air at the end of the drying cycle to help reduce wrinkles.
If clothes are still wrinkled after the "Wrinkle Prevent" cycle, please refer to page 46 under "Items still wrinkled after Wrinkle Prevent (Wrinkle Away, Wrinkle Release)" for steps to help.
User manual
https://downloadcenter.samsung.com/content/UM/202401/20240129150303040/DC68-03381W-04_IB_DV6000_EN_231006.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148610223) to help our team pull up your information when you message us.
Thank you.
-Kimberly