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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 8504 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 8,504 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet, and gets the job done! Love this washer so far! It cleans clothes thoroughly, and the super speed wash saves a ton of time. It runs quietly, looks sleek, and the steam feature is a nice plus. Great value for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer, incomplete info in manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job washing the clothes. It is also pretty quiet, and balances the load for smoother spinning. I find the preset cycles are not as useful as the old fashioned Whites, Colors, Darks cycles. Every time I want to wash Dark clothes I need to choose Normal and then manually adjust the water temperature. Also the manual does not explain information I want to know, such as what is the Rinse temp on each cycle? Is the Rinse always just cold water, or if I put the wash temp on a hot temp is the Rinse warm? Also what do the Steam cycles really do -- more info would be appreciated. I can't answer about the WiFi feature because I never use it.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for everything except for my super massive king size down comforter. Never had an issue ever and everything drys perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    We love our dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our dryer! It's super quiet, study and user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on my second one of this dryer and I’ve been happy with it! Quite easy to use and the trap works great for catching my Samoyeds hair from weekly blanket washing and drying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successor replacement washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement washer for our prior one that suddenly went kaput after 13 years of regular usage. Naturally we looked for its successor model & happened to find it on a Black Friday sale the same day the old one failed. To date has performed well, no problems so far. Would recommend this washer for you if you do household frequency of washes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, its well worth the money on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung front load washer and dryer pair are easy to use. They clean and dry well. They are quick and quiet. Best Buy delivered on a timely basis at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Great pick

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, just the space I need, great for conforters

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, very silent while washing. nice design and color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A amazing washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and big inside, not alot but better than average smaller washing machine, not alot noises barely, doesn't waste alot of water, electricity consumption is great, so far i love it and been using it for 8 weeks, I totally recommend it, if you want a smaller and powerful washing machine and low energy consumption and low water waste, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    perfect for a family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely something I should have bought earlier, I was a bit concerned about samsung washing machines but after using this product I am definitely satisfied with the quality, features, settings and how great of a job it does. Its definitely quiet, intelligent and has all the required features/settings someone might need.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung Front Load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the machine is great low sound and good performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Dryer Changed My Life and My Laundry's Destin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not saying this Samsung dryer is a portal to another dimension of cleanliness and fluff, but I am saying my towels have never been softer, my jeans have never been more perfectly wrinkle-free, and my life has never been this organized. This isn't just a dryer, it's a wizard trapped in a sleek, high-tech shell. The **AI-powered sensor dry** is basically a laundry psychic. My clothes come out perfectly dry every single time, as if the dryer is whispering sweet nothings to each thread. My socks? They don't even try to escape anymore. They know this dryer means business. Let's talk about the **Steam Sanitize+** feature: I used it on a pile of gym clothes, and not only did they smell fresh, but I swear I heard them softly apologizing for their past odors. This dryer doesn’t just dry; it redeems. The design? Oh, honey. It's like a spaceship landed in my laundry room. The sleek controls make me feel like I’m commanding a starship. I half expect it to take me to the moon while it dries my sheets. My one regret? That I didn’t name this dryer because it deserves one. **Commander Fluffington**, you are a hero in my home. Buy this dryer. Change your life. Thank me later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with this Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new Samsung dryer, which replaced my 18 year old Whirlpool Duet. The Samsung performs well, runs quietly, and is intuitive to use. I have used it now for everything from lingerie to dog beds to down comforters. It looks great next to and almost matches its 2 year old cousin, a Samsung washer. In contrast to what a few other reviewers have said, I find the lint filter to be very easy to clean, and it fits very well, minimizing the possibility of any lint finding its way past the filter. Purchasing on-line from Best Buy was painless and it was delivered and installed 2 days later! The delivery/installation fee was less expensive than other appliance stores that I shopped. I purchased the 10 year parts/service warranty, because its price was a bargain. When my 18 year old refrigerator gives up the ghost, Best Buy will be the first place I look for a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washer for over a year now and it has been as advertised. A great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung 4.5cu washer and 7.5cu elec dryer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought matching washer and dryer. Both very quiet and easy to use. Will be staking them soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Samsung appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product is amazing. Quick and smooth and for the price can’t be more happy. I’m pleased with this purchase 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate, nice design and good finish.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. It is efficient and haven’t had any issues.

    No, I would not recommend this to a friend