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Customer reviews

Rating 4.6 out of 5 stars with 6502 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 6,502 reviews
  • Rated 5 out of 5 stars

    Amazing Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, love how easy it is to use. Drys all clothes without having to re run the cycle

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great, quiet washer & I didn’t want all the other fancy options. It runs & has plenty of options for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer at a very fair price. Our old washer died and we bought a new stackable washer and dryer. This dryer is much better than our old LG one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat customer at BB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so extremely good buy. Still getting familiar with dial but the basic set up does a great job. Worth every Penney AND the installation techs were very courteous, efficient and friendly. BB comes through again for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Runs very quietly and your clothing comes out very clean ,with all.dtauns and dirt removed. Mako g your clothing smell like a mou tain breeze. Thank s BestBuy and Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very quiet and does an excellent job of cleaning my clothes. Good value!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Id recommend to anyone. 10/10!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What your wife wants.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m 5’2 and had to put half of my body in the washer when I had top loaders. I was hesitant to get front loaders but best choice I ever made. So much more convenient for me and I have more space now in my laundry room. 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for a family of 5 and is very energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Easy to use and attractive appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is amazing. It is very quiet and dries and half the time of my previous dryer. The lint tray is the easiest one to clean that I’ve ever had. Well designed and a beautiful machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.5 stars. haven’t had any problems with it since i got it. love all the features and washes my clothes pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Rookie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is simple to use. It washes all clothes with no issues. The machine is very quite when it it working.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so happy to receive an exceptional review from you. Thank you for choosing Samsung to be part of your home. ^Shay Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and will definitely dry cloth well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vibrates and LC error code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought several open box appliances, which have all been wonderful. This one is bad. It vibrated unbelievably, I went on Samsung’s website because there was nothing in the book about what to do. I did everything to the very last suggestion which was recalibrating. It got better, but I’m only doing small loads. Now, even though I haven’t done very many washes it wants to do a pure clean. So I did. It’s a four hour job…the very last hour it LC errored . By the way, the manual that came with the washer didn’t have any codes in it so you have to look them up online. Found out that LC stands for leak. I checked everywhere there’s no leak, and it would not finish!! It wants me to start all over….. Thankfully, I have my old (not front load) washer that I I’m able to use until I have time to deal with this. I hope they can help and I’ll let you know what the fix is or what they say.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Genie,

      We can feel your disappointment with this washer. We are here to help you.

      We recommend checking the resources below for steps to take when the washer is getting an LC error code. Please watch the video and kindly click on the embedded words for more details.

      Samsung washing machine information and error codes:
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1150154283), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality and good service for Best Buy and quick reply and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of purchasing and electric dryer, as I’ve heard bad reviews on it’s efficiency to completely dry clothing. I do have to say there is a trick to it, do not over load with bulky items, if you do make to use it on time dry , also if you are drying a small load ( 1 item ) use time dry as the sensor will think there is nothing and shut off the dryer. When drying my sheets( duvet) i do have to run a cycle at least twice but that’s the same with gas dryers. But did the most part my regular load all dry well on the normal setting !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dryer with the washer that I bought matching as well! Clothes always come out warm and dry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Le Quach

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service more than any store know. Thank you ,Best service ever

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a previous front loader washer and dryer and this one we feel is so much easier to use. The settings are we feel more customizable, from the soil level, how many rinses and etc. The alert tune at the end can be turned to the standard alert if you do not like the tune. We like it as it goes longer, it’s a fun sound and prompts you to take care of the laundry. As with just the simple alert that can sometimes be not heard right away and or forgotten.

    I would recommend this to a friend