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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 8504 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 8,504 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick but effective

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the set, both work great so far! Love the option to rinse a few times without having to run a whole other cycle. When we need something washed quickly, it definitely does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer . No problems . Lots of washing options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Insanely loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer a year, and it does a great job but it’s INSANELY LOUD. If I am too close to it my watch goes off saying the decibels are over 120 loud, and we can’t take it anymore so we are replacing it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KendraD,

      We know how important a working appliance is at home. We're here to help with your dishwasher.

      We shared a link below with steps to help determine why your washer is loud. Please check the embedded words and watch the video for more details.

      Samsung washing machine is too noisy Samsung
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/Samsung washing machine is too noisy
      Samsung

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151763849) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best washer on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need for a new washing machine and this is the best washing machine you could buy on the market. It’s energy, efficient, quiet, and gets your clothes clean and a jiffy. Great technology as well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek, quiet, cleans well. Love this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty and fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sleek and almost pink look of the machine. It runs fast and the smartswitch goes straight to my phone so I know when its done. It can be a little loud sometimes, but it's not as bad as other washing machines I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable not for short people

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good , works like it should. EXCEPT we have it stuck up and it's difficult to see what the dial is set on. I am so short that I need step lather to set it up. I had to mark the dail with nail polish to see where the dail is set. The dail has cute green lights that indicate the setting, but unfortunately I can't see it from my 5'1" vantage point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! Samsung always has the best products and never disappoints!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Samsung products are always the best and never disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ❤️ my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my samsung washer, my old one broke after many years, and best buy had the exact one in a newer model, no hassle delivery and even set up. I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    nice washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this washer two weeks but am very happy with it. It is used every day. The washer does a great job and is easy to use. You won't be disappointed in the quality or the price. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, they are great washers. The only issue I have with it is that it seems to be unleveled, even though I fix the stilts at the bottom of the washer. But great washer, And I love the little chiming song when my load is finished!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Highly automated so it is foolproof and easy to use. Large capacity. Let's you know when laundry is done with musical tune.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    My First Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new stacking units. I decided against paying for installation, which I ended up regretting only a little, but in the end, we were able to get them in place and working like a dream!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It's quiet and efficient. I like that it spins very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Perfect Pair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the my first W&D Combo I’ve purchased. Couldn’t be happier. Both are easy to use and are fairly quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is awesome. Very quiet. Installation was perfect. Technician who installed the washer was professional and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Wash EXACTLY the way you want/need!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Plenty of setting variations to get just the type of wash you need by load. Very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Easy to use and install. Clothes get nice and dry

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Must have machine!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laundry machine I have ever used. Without a doubt worth the investment.

    I would recommend this to a friend