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Customer reviews

Rating 4.6 out of 5 stars with 6502 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,502 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. It is quiet, efficient, and even has a self clean cycle which is a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer. It’s quiet and have a lot of settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Content with the Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Washer for a month and we are very content with the machine. It is easy to use and quite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully! Clothes are clean and machine works eith ease. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set it and Forget it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a spacious and quality dryer!!! It has a unique buttery-lint catcher and has plenty of setting to fit whatever specific laundry needs you have. Dries all my heavy clothes and towels nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely installation and commissioning for dryer replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity very nice features and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful gift to me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received it after the week of Black Friday I don’t like people much so getting a dryer save me from going to the laundry mat. All the features are nice and got it at a decent price. I picked it up and was easy to install (word from my better half)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Easy settings, very efficient. I’ve got two and I’ll buy two more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems to work well. Was shaking a bit and I found it was not level after it was installed by Best Buy. I called and got an appointment for a reinstall pretty quickly. Two nice gentleman came out and washer is level now and shacking is reduced. I think it spins so fast it will always shake some. Happy with my purchase and especially with the service. I also got back money from a Black Friday price guarantee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a quality product works great. I caught it on sale so I’m very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, very quiet and efficient. looks good too. looking forward to many years of enjoying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so easy to use so quietly runs. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Good washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what you expect and need. Simple to use and very large capacity. Relatively quiet and a good replacement for our previous Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Fits a lot and dryes everything quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so good. It fits a king size comforter easily and washed it thoroughly! The wash settings are awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some glitches with installation that caused replacement. So far I'm satisfied except for the location of the "power" and "hold to start" buttons. Too easy to bump into or place hand/item near buttons that cause appliance to stop or pause or break cycle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's brand new/shiney gas dryer and operates fine. My issue is I thought I'd see a drying time improvement over my 14-year-old gas Kenmore dryer...but comparing it to the old dryer honestly it's about the same time to dry a load of towels or clothes, the same average size load as I normally do...I tried a few different setting with the lint trap completely clean, same result. I was a BIT underwhelmed for $750.00. Here's to hoping it's build with longevity type parts

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BruceP, sharing your observation that your dryer time matters. Let's get this taken care of.

      If your dryer is able to dry your laundry, only the excessive time it takes is the issue; we recommend checking this link. Please click on the embedded word.

      Excessive Drying Time
      https://www.samsung.com/us/support/troubleshooting/TSG01001989/

      I have also shared this link for further assistance. Please click on the embedded word.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150699842) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Nice dryer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's quite enough with sensor dry. High quality and fashionable look. Also, the size is good for family use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Deal2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a pair looks great together, easy operation, quiet, gets the laundry done.

    I would recommend this to a friend