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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 8504 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 8,504 reviews
  • Rated 5 out of 5 stars

    My washer and dryer machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a Samsung washer and dryer machine so far everything is what I expected and more, It's a beautiful product. My wife can't stop washing her clothes. I love the color. The delivery guys didn't take that long to installed it customer Service was tremendous. And I wanna say thank you to best buy and samsung company I never been so happy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying samsung brand and it is good. Less energy use and less the washing time like it alot. Also the bestbuy associate that helped was helpful and answered all the questions well. Gilroy California Bestbuy great bestbuy store also.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG front loader and dryer only 5 years ago at Best Buy.I was very dissatisfied with both. Washer’s drum went out after only 5 years, we are a family of two and do an average of 4-5 loads a week. I bought this Samsung front loader after researching and customer reviews.I have noticed our wash is cleaner. I can see the water during the cycles. I can wash a king size bedspread and it does not become unbalanced. I did buy an extended warranty this time. Remember the drawers are not interchangeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use not loud at at all loved this washer machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Good Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside its big, easy to use, small, and not noisy at all.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Efficient with handy notifications

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with this washer so far. Quiet, does a good job of washing the clothes, and I like the fact that it sends a message to my phone when the cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My New Favorite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A welcomed addition to the family! This washer is so quiet, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love this dryer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and does a great job! It is also a really good value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    So far so good...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this for a week or so and so far so good. It's fairly quiet and not too complicated. Hook up was fairly easy and I also have it stacked with the matching washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this washer for a reasonable price. It's a very efficient washer and runs quietly. Love all the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washing machine is everything that we were looking for and we were able to get it at such a great price. The delivery process was easy and I can’t say thank you enough for how smoothly everything was handled.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Very easy to program and extremely quiet and quick!I would certainly recommend this dryer to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great mini fridge. Keeps cold and lots of storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mini fridge works great. Storrage is awesome. Keeps everything nice and cold. Seems to be a bit loud when cooling but at least I know it’s working. Fits the intended spot well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    I love my new dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer! It's so easy to operate and runs so quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    MRS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quite, efficient and reliable, perfect appliance for my rental unit

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and does not make noise. It plays music when its done washing. Size is great to be place in a Closet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’d recommend!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product by Samsung! I would recommend!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    excellent machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quiet and easy to use. Does an excellent job totally drying my laundry

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer it is cute and efficient. Have had for 2 years and no issues

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Very annoying.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so annoying is the best way to describe this washer. It works so that’s cool. But it is soooo sensitive! In my old house it worked because it was behind a baby gate and I had my units stacked so I never had the need to reach over it while it was in use but now I have shelving above and you cannot reach to get anything because if you touch it in the SLIGHTEST bit it will shut off while it’s washing and you can’t just start it back up where it stopped!!! You have to restart the wash every time losing the soap with it. My boyfriend and I each have done it several times by accident. I googled it and apparently it’s a common complaint that Samsung says they can’t fix due to emergencies but there’s got to be a solution. My toddler is only 2 so she hasn’t noticed yet but I know the time will come so not looking forward to her learning that new trick! If you have them stacked it’s a little better because then you’re not reaching over while it’s in use.

    No, I would not recommend this to a friend