Customer Ratings & Reviews

Very nice and smooth. We are so very happy. New style washer

Excellent quality, for large families and now a lot of water and the cleaning is perfect

Great price, great value. I’m impressed the dryer runs smooth & is very efficient. I highly recommend making the purchase. Easy set up & delivery.

The model we ordered was on backorder, i called customer service and the substituted this one for the same price. Definitely happy woth the service and product.

This dryer is beautiful, quiet, and does a great job. The choice of settings are phenomenal. The fact that it comes with a kit that you can purchase that will steam. The clothes is also phenomenal.

So far so good great washer had a great price. Delivery was flawless no issues. I plan to buy my next appliance from Best buy.

This washer has been great for us. Its worked as it should. It spins out as it should. Its quieter than our last which was almost double the price. Its a win win for us.

works great, very easy to use, love the quick wash

I love it! The wash cycles are extremely quiet. Purchased after the washer of set died. I will definitely purchase the matching dryer whenever mine dies.

Really a super machine. The BB tech's were great and I really recommend them. We were up and running in not time Please do read the instruction book to get the best out of the machine. It's easy to figure out but there are cases where you may want a special knowledge of which button to push (touch)! There is one little niggles though: the fluff catcher is a bit stiff and awkward to open. It does require a bit of a strong hand to open up. (See pictures). On the positive side, all 'buttons' are touch sensitive and the on switch and proceed/pause 'buttons' have braille bumps to help the sight challenged folks know which are which.

Love it does the job and it's quiet. Has many options. Putting large loads, blankets, quilts, etc., gets it all nice and dry. Very happy. I got the set.

I absolutely love my new Samsung washer, not only does it look amazing it also works amazing! Best purchase I’ve made in a long time..

My new Samsung Dryer just arrived. The team that installed it was lovely and informative. I am excited to start saving money on my gas bill as my old dryer was inefficient and well old. Thank you Best Buy team for taking away my old dryer and installing my new one without doing damage to my home and showing up on time was a huge plus too. Thank you again! As I haven't had a chance to use the item yet, I can't really comment on it's ease of use, but the return policy is good for 15 days which seems like more than enough time to let Best Buy know my concerns if any.

So far so good with both the washer and dryer. Did several loads an no issues at all. Installed them myself and leveled everything. Got them at such a great price even with the 5 year geek squad protection it was still less expensive for many other sets from other retailers and they perform perfectly. Hopefully they last many years. We decided to not spend several hundred dollars more and get the pedestals as we are remodeling the laundry room and we are going to create a platform under them and tile the floors, platform and walls.

Very good machine There is no noise and the washing is very fast

We are thrilled with this gas dryer. We saw some reviews that mentioned the close are still damp when they removed the clothes. After washing 6 loads of clothes. We had absolute success with 4 of the 6 loads. We use "Time Dry" and dried the clothes for 30 to 40 minutes. For the last two loads, I understood why it took a little longer to dry - each load was for a big old fluffy comforter. :) The dryer works really well. As for the lint trap, its very easy to use. All in all, we are glad we have this set.

Dryer is really good it dries clothes in very less time. Even thick ones like jeans and blankets dry very quickly. There is very wrinkles on clothes unlike other dryers. Sensor dry option is very practical and saves time and over heating the dryer and clothes.

Bought it two weeks back. Amazing product. Quick and efficient with very low operating sound.

This is my first experience with a front load dryer (and washer) like these. I stacked mine with the matching washer from Samsung and so far really love it. It was a little difficult to stack it but my husband and I managed to do it ourselves and I’m not particularly strong. The only complaint I’d have about it is that you cannot control the temperature (according to the manual and what I’ve found using it so far) unless you have it on “timed dry” and then you can specify how hot or cool you want it. Otherwise you’re choosing a setting that’ll select its own temp setting which are not suggested but set. It also has an extremely long end song. Like well over a Minute. You can turn it off but I just wish I could select a shorter song. At least it’s chipper.

Great washer and dryer. I didn’t know how bad I needed a new one until this one cleaned and dried my towels so efficiently