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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 8504 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 8,504 reviews
  • Rated 4 out of 5 stars

    Newer model of our 15 year old Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous Samsung Front Load washer finally died after 15+ years. This is just a newer model of what we had before. Not much has changed and the exterior design still matches close enough to the dryer, so we didn't have to replace both to make them match. We went with another Samsung with the hopes we will get the same amount of life out of this one that we got from our last washer. It has all the same modes and works almost identically as our old one. It just has a much longer chime when the loads are finished. The smart function isn't really useful for us. Our home is filled with all types of smart devices, but we tried this feature on the washer and this just isn't something we need to control remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome they work in good condition and look practically new

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this washer for over a month. Very easy to use and does a great job cleaning. Very guiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saw ACTUAL saving on our utility bills -my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old Maytag washer that my husband kept repairing for about 15 years so we kept using it. Eventually, an obsolete part went out and he couldn't find the part. I researched all brand of washers in top & front loaders and finally settled on the Samsung 4.5 cubic ft High Efficiency Front Loader. He was happy to admit to me that ever since we got this washer, our water bill has been LOWER!! So now we are BOTH happy we made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my dryer. 2nd set. We use ours all the time. Have 7 kids and it keeps up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and came in a timely manner the delivery men were super nice and friendly and easy set up works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean. Quiet. Works great. I’m really happy with the cost and delivery

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the dryer is easy to use. Good size for a dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what we needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been a game changer , very easy to use clothes come out almost completely dry after the cycles and has not damaged any of our clothes even when washing color with whites , it's been great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Overall a great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement washer and works efficiently and quietly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Runs very quietly and very spacious

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, managed to get a queen size comforter washed. Many cycle choices runs quieter than older machines

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Rookie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is simple to use. It washes all clothes with no issues. The machine is very quite when it it working.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so happy to receive an exceptional review from you. Thank you for choosing Samsung to be part of your home. ^Shay Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best thanksgiving purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure. Lots of options. Very quiet operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam cleaning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    energy efficient models with features like quick wash cycles and steam cleaning i love it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and easy to use, already had the washer, and our dryer finally went out so we purchased the matching dryer and are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer looks great and we are very happy with the way it is working as well. We have been able to save money due to using less detergent and fabric softener in the front loading washer. The amount of sections for the type of load we are washing also is terrific. Best of all the laundry comes out clean and it is so easy to reach in and take it out - no bending over the top of the washer is needed!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchase and so far so good. Very low sound and cleans very well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Neat appearance and ease of operation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is quiet and fits nicely in the space. The different cycles are sufficient for my laundry needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old one with this product. so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a previous front loader washer and dryer and this one we feel is so much easier to use. The settings are we feel more customizable, from the soil level, how many rinses and etc. The alert tune at the end can be turned to the standard alert if you do not like the tune. We like it as it goes longer, it’s a fun sound and prompts you to take care of the laundry. As with just the simple alert that can sometimes be not heard right away and or forgotten.

    I would recommend this to a friend