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Customer reviews

Rating 4.6 out of 5 stars with 6591 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, low noise level, and ease of use. They also appreciate its amazing capacity for big loads, effective dryer performance that stops when clothes are dry, excellent price, and suitable size. However, some customers experienced an unexpected spin cycle and an installation surprise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 6,591 reviews
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is much larger than my previous one. You can get a lot clothes in a dryer of this size and big enough for my queen size comforter. The dryer does a good job the clothes are dry before the timer counts down not sure if it’s a problem or not. I’m still evaluating. I must say I was not satisfied with the delivery maybe I will get a different survey for that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Was on sale saved $400. So far best washer I ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered quickly, set up quickly and runs great love all the different settings. Can do a quick wash. Be done in 20 minutes. Perfect for a family of five. All the technology features are cool a little much for a Gen X to deal with.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing it's extremely quiet. At first I was apprehensive about the reviews regarding the spin cycle. spin cycle to me is quiet yes it's powerful but it does not disturb me while I'm working or sleeping. I really don't notice it and it's so quick! I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great unit for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, affordable everything we were looking for!!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely delivery and Excellent service. Dryer is very efficient and fast

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I select a time and if the dryer timer sensor determines it won’t take that long, it finishes earlier. It is smarter than I am and that is just fine with me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product with an amazing price very quiet and smoot movements

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Little

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely. Easy to use and quiet. Nice upgrade over 15 year old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The delivery guys who dropped it off were friendly as well. And I just love how it sings to me when it’s done! Easy to purchase and loved the communication in my email about delivery date and time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Washer and Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our purchase. They were easy to set up and use. Works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vibrates and LC error code

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought several open box appliances, which have all been wonderful. This one is bad. It vibrated unbelievably, I went on Samsung’s website because there was nothing in the book about what to do. I did everything to the very last suggestion which was recalibrating. It got better, but I’m only doing small loads. Now, even though I haven’t done very many washes it wants to do a pure clean. So I did. It’s a four hour job…the very last hour it LC errored . By the way, the manual that came with the washer didn’t have any codes in it so you have to look them up online. Found out that LC stands for leak. I checked everywhere there’s no leak, and it would not finish!! It wants me to start all over….. Thankfully, I have my old (not front load) washer that I I’m able to use until I have time to deal with this. I hope they can help and I’ll let you know what the fix is or what they say.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Genie,

      We can feel your disappointment with this washer. We are here to help you.

      We recommend checking the resources below for steps to take when the washer is getting an LC error code. Please watch the video and kindly click on the embedded words for more details.

      Samsung washing machine information and error codes:
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1150154283), and it will help our team pull up your information.

      ^Rodel Samsung

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very user friendly, quite and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Gas dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good quick job of drying the clothes. Very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine works very efficiently and quiet, love all the features

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and Dryer are both extremely quite and get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Go for it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value! Runs very well and quit. Installed with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Samsung builds good products. If you're upgrading from an older model dryer (as I was) it may take you a while to get used to the electronic controls. And, if you stack it and you're a short person (as I am, 5'3") buy a stool. You'll need it to read and use the controls until you get used to them. I'm very happy with the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good stuff!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great quality, quiet, and proficient.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That is fantastic to hear! Thanks for taking a moment to tell us how much you love your new washing machine! Great performance, quiet, and good value! With Samsung, you can expect nothing less! ^Shay Samsung

  • Pros mentioned:
    Dryer performance, Noise level

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Super fast and quiet. Looks nice too.

    I would recommend this to a friend