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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers often highlight the product's excellent overall performance, low noise level, and great ease of use. Many also appreciate its amazing capacity for large loads, effective dryer performance that stops when clothes are dry, and good value for the price, fitting well into various homes. However, a few customers have noted unexpected aspects regarding the spin cycle and some surprises during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 6,590 reviews
  • Rated 5 out of 5 stars

    Great dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a front load dryer (and washer) like these. I stacked mine with the matching washer from Samsung and so far really love it. It was a little difficult to stack it but my husband and I managed to do it ourselves and I’m not particularly strong. The only complaint I’d have about it is that you cannot control the temperature (according to the manual and what I’ve found using it so far) unless you have it on “timed dry” and then you can specify how hot or cool you want it. Otherwise you’re choosing a setting that’ll select its own temp setting which are not suggested but set. It also has an extremely long end song. Like well over a Minute. You can turn it off but I just wish I could select a shorter song. At least it’s chipper.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Dries clothes really quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is really good it dries clothes in very less time. Even thick ones like jeans and blankets dry very quickly. There is very wrinkles on clothes unlike other dryers. Sensor dry option is very practical and saves time and over heating the dryer and clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my Samsung!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with Samsung!! I've had mine for 2 years now and no issues!! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washing machine front load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is pretty awesome. Quiet and very convenient does its job and we love it. Specially, in black.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can’t go wrong!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my front loader- had my other one for 14 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth my money when on sale, instalation was also very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy all the eay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did honestly receive great service and I'm very happy with my washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dryer broke and didn’t think it was worth fixing it, so decided to go with this model. So far it’s working very well. The only downside is the lent is kind of hard to clean out. You have to run it under water to clean out all the lent. Other than that it does exactly what you would expect from a Samsung dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving this washer so far. Very easy for my to access because I am mobility impaired...I dont have to bend down to get my clothes because of the podium.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time ordering a Samsung Washer/Dryer. So happy I did. It's very quiet and operates fantastic. I also got a very good deal at BEST BUY. The cashier was a pleasure to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use and easy to mantain

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good purchase. Happy so far. I hope with maintenance keeps running for many years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VERY tall when stacked.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the stackable set, electric. When stacked, these units are very tall. The dryer buttons are 6' 6" from the floor. I had to buy a step stool for my wife to operate it. She's 5' 3" tall. This next part you need to be aware of, the electrical connection is at the top of the washer. If your receptacle is attached to your baseboard, you will need an 8-foot appliance cord to fit comfortably. Good luck finding one. I had to buy 10/3 braided appliance wire and a plug to make one. Here's a pic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Price is really worth it. And it doesn’t make so much noise like the washers I have used in past. Con: Maybe I don’t know how to operate its spinning function yet, but sometimes when it is set to spin for 11mins, it appears to be done in approximately 5mins

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machines!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this set for my daughter. Very nice and works great! I definitely recommend purchasing this set.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buying the washer too.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the way it Looks. Still getting used to all the settings, but works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great for their customer service and install. They showed up on time, with text and app updates, and were able to hail away my old dryer and install the new dryer (including stacking). Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Loving the new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer since it's our first one in our new home. It runs quiet, and I love the quick wash mode. Also I love the musical chime when the washer is done. Pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer is great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer, no issues. The installation guy claimed I had a gas leak , gas company determined there was no gas leak. He just did not want to install my dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described and quiet.. sometimes the dryer says 30 minutes then it drops down to 1 min

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love our new washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we 100% recommend this washer and dryer set. Its changed the washing game for us entirely!

    I would recommend this to a friend