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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the overall performance, quiet operation, and user-friendly design of this appliance. While many users appreciate its generous capacity and value, some have noted minor concerns regarding the spin cycle and occasional issues with installation or door configuration. Overall, the product is well-regarded for its efficiency and size, though a few users have reported isolated technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 6,610 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Dryer does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung dryer is big enough for all the laundry you may have to do and the controls are simple to use. The lint trap is easily accessible and simple to clean.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It’s a dryer.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It’s a dryer and it works. The button feedback is also very nice as well since it indicates when a specific function is selected. It also detactd when clothes are dry and ends the drying cycle early as well to not use up as much electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crios

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my washer.It works so well.My clothes come out amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gr8 4 Drying But NO CORD & No Way To Adjust Temp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this dryer is working very well! The drum is big enough for a large load. It dries much quicker than our previous Samsung dryer. Reduced by one star for each of 2 reasons. 1st - We had to purchase the power cord separately!! Really?? Plus, I ordered it online and there was no alert to warn me that I had to put the cord in my cart, too! The delivery driver had to come back to our house to give us the cord after we discovered it was missing!! 2nd - The dryer does not allow you to change the temperature on all the settings but the Time Dry!! They are preset and we are unable to raise or lower the temperature! What?! We should be able to customize our settings. Unreal!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Your opinion matters to us, and we appreciate you taking the time to write down all the details of your experience with your dryer. We continually improve our products; your feedback is vital to that process. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    SAMSUNG 4.5 CU. FT. FRONT LOAD WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE BOUGHT THIS WASHER WITH THE MATCHING GAS DRYER AND SO FAR EVERYTHING IS WORKING GREAT.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung magic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best dryer I have used. It has a low noise and the dryness strength is superlative. I highly recommend this ptoduct

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Darrell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine was reasonably priced, has a large capacity and is quieter than my old Kenmore.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer...Purchase and installation went well and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had this when I lived in my unit. But tenants say it’s good and efficient so glad it’s a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, makes me feel rich when I do my laundry. You can’t hear a sound when it’s washing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase! I have had them over a year and no issues at all plus my clothes comes out wonderful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this dryer and it stopped working in less than 2 months. We have multiple technicians come to fix it and they couldn't (we had 4) -- they even misled us about the issue. We submitted requests for a refund from Samsung and even it have documented from Samsung that they created a ticket for recommendation of refund and they still won't give us a refund. I highly recommend choosing a brand that cares about Samsung -- it's obvious Samsung doesn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great value for money. You’re not getting top-of-the-line but you’re paying just a little bit more than a baseline product to get something much higher in quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a quality product works great. I caught it on sale so I’m very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new open box Samsung dryer great dryer so far thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my Samsung washer-dryer combo! This dryer works fantastic and operates very quietly. Love this unit and highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW! Amazing song!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing washes clothes; and when I say it washes clothes, I mean it washes clothes. It also sings a little song. Good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer-dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked perfectly, quiet and easy to move

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good purchase, for the price-quality ratio. A modern device that does its job very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Long Dry Time

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay regarding the features. The issue is with the drying. It takes too long to dry a normal load. Not sure if there is defect or just the dryer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the disappointment of dealing with a dryer taking too long to dry clothes, EricP. Let us help.

      Here is a link to troubleshooting steps for when your dryer takes too long to dry. The link also provides resources to check for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options.

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      We've also included a guide about properly loading the dryer for reference.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149692527) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung