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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 6608 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the overall performance, quiet operation, and user-friendly design of this appliance. While many users appreciate its generous capacity and value, some have noted minor concerns regarding the spin cycle and occasional issues with installation or door configuration. Overall, the product is well-regarded for its efficiency and size, though a few users have reported isolated technical difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 6,610 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    high quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cloths are clean, large capacity. couldn't be more happier with this machine. might need the pedals due to it's deep size. need to reach inside deep to get clothes....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Electric Drier! <3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves clothes smelling great with the right smell good. Dries clothes extremely well. Love it so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Use installation service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with dryer. Should have sprung for installation of unit though. This was hopefully the last of our major appliances to give up during this year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    efficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new dryer! So quiet and efficient. Matches our washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best dryer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer I had in a long time . Easy to use and practical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a washer from a different store and a different brand, when it spins it moves and vibrate so much that it pops the door open and mess up and scratch my floor. So, when I got this brand at BestBuy, at first, I was scared it was going to do the same thing, but it's been amazing, low noise, less vibration, I can load my washer and not be bordered. I'm very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Price - Great Dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this dryer for a good deal, we didn't want to pay too much and we were fortunate to find this set at an awesome price. Service was great, installation was quick and the dryer works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this dryer! The end of cycle music could be shorter or eliminated BUT that has nothing to do with the quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love. My washer & Dryer! Very easy to use and looks very good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv this dryer, so far. Its quiet, quick and looks sharp! Only complaint was It didnt come with a plug, but it was ez enough to get 1.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer. I am so glad I brought this one!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the bill for a front loading dryer so far (2mon) it dries the cloths as expected. Now to see if it lasts 14 years like my last one did without problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With only a few hundred dollars more than the standard model washer and dryer so you get a lot of Features and efficiency.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Two not always for one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the machine, however there was spot of drama around its installation. I bought the wash 9/12 and noticed there was a substantial discount if bought both. Upon receipt of said invoice I went to pay the next day and it was gone . I purchased the dryer at a $50 increase and had no idea I had to hunt for extra parts. This was disconcerting because I was told everything was taken care of when I asked about the washing machine. In the meantime the delivery ppl were in such a hurry to leave they left the trash in the middle of the floor and the top of the box hanging in my garage door. Im disabled so I called a neighbor to fix it and my friend put it back on track. After some thought I decided to return it because I wouldn’t be able to get the extra pieces and then I spoke to some angel on customer service line. She made it so I could get everything at once

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Your thoughts always matter to us. To better assist you, don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to hear about your overall impressions of this transaction and address any other issues you may have.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Laundry made easy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of laundry equipment. The last one lasted the average of 8-10 years

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Dryer EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a huge mistake to purchase this Samsung. I hate everything about it- it shuts off before clothes are dry (sometimes it stops even before I walk away) It ties my clothes and sheets in knots! It doesn’t fit in the space BEST BUY assured me it would fit. My outside balcony laundry room now has the door permanently OPEN. Can’t wait for the winds to damage everything- The lint screen is a joke. It’s almost impossible to clean completely and don’t bother using dryer sheets because the instantly adhere to the lint screen. Did I mention the hideous music? The tune plays even if you push the stop cycle or open the dryer door. Annoying! But most of all; the dryer is not worth it. Wish I’d purchased another Maytag. It was perfect for 10* years.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand how frustrating this experience has been, especially when a dryer shuts off before clothes are dry, leaves laundry tangled, and adds extra inconvenience instead of making daily routines easier. When performance, maintenance, and usability fall short of expectations, it can be incredibly discouraging, and we’re here to help guide you toward the right resources to address each concern.

      Please follow the instructions in the guide below for issues related to the dryer turning off before the cycle is complete. Be sure to click on any embedded links within the article for additional support.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly

      For laundry that comes out tangled or wrinkled, please follow the steps in the guide below, making sure to review and follow the instructions indicated for the dryer. Click on the embedded links within the article for additional support.

      Laundry is tangled or wrinkled after washing
      http://www.samsung.com/us/support/troubleshooting/TSG01218323/

      For a complete walkthrough on proper lint filter cleaning, please follow the instructions found in the video below.

      Clean the Lint Filter on your Samsung Dryer | Samsung US
      https://www.youtube.com/watch?v=T5En60U_Uao

      For guidance on adjusting or turning off the alarm sound, please refer to the instructions found in the user manual.

      User manual (page 43)
      https://downloadcenter.samsung.com/content/UM/202512/20251202140153148/DC68-03381W-04_IB_DV6000_EN_251121.pdf

      Should you need further assistance or wish to discuss service resolution options, you may contact us at the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151647299) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product will be just fine for my mom, once we get the stand under it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks! love the color. sad you only had the white set in stock we had to buy the dryer to match from home depot. not happy pre black friday they were sold out and advertised like crazy for the upcoming sale. we could not get the promised gift card for buy a set or a 1/2 gift card or discount from the store manager unless we got the white so that was upsetting. love the stainless black anyway! if you get the set/dryer too- only thing wrong is you have to use timed dry because it turns itself off over and over thinking the clothes are dry on every other setting even set to maximum dryness

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. Runs smoothly and love all the different features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Metin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Good product, on time delivery, kind service attendants

    I would recommend this to a friend