Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 11619521
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
I'll never buy another Samsung appliace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.PLEASE read this and don't be dumb like me and assume bad reviews were an anomaly. The issue isn't the unit. It stopped working after 6 months, which is a problem. But I bought the extended warranty and thought I'd be golden at least during the initial ownership period before extended kicked in. However, Samsung contracts with local companies and makes absolutely NO guarantee on timeframe or compensation for having to go to the laundromat. My washer broke over a month ago and we're still waiting on a tech after being given the runaround and rescheduled on several times. We live in a major city so there's no real excuse. After calling Samsung to complain loudly they transferred the ticket to a different company and I don't anticipate better results. Meanwhile I'm almost $200 in the hole from laundromat visits (I have six kids) and Samsung flat out refuses any consideration of compensation for that. I paid almost 2k with warranty and installation for a premium washer/dryer set and I'm spending hours every week at the laundromat after owning it for 6 months with no end in sight.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidH, we understand your frustration that there is still no service technician scheduled to fix your washer and dryer, so you have to go to the laundromat to do your laundry. We want to speak to you directly to provide support and see what options we can offer to help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number (1151677435) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Overall performance
A very good dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have found this dryer to be a well functioning machine.
I would recommend this to a friend - Pros mentioned:Ease of use
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase for me. Amassing dryer!! I love this dryer! Easy to install and easy to learn how it works
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer, very easy to use and hook up. Unfortunately it did not come with a drying rack.
I would recommend this to a friend Broke Twice in Less Than a Year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this dryer. When we got our dryer delivered it would start but it would not get warm/hot at all. We called best buy and they sent a technician out to fix it. He said we would need a new dryer, which is what I wanted, so they came out and replaced our dryer with a new one of the same model. Then fast forward about 8 months and now the belt in it is broken so we have to get a new belt. Luckily these things have happened under the warranty period so I have not had to pay for any repairs, but overall I would definitely NOT recommend this dryer to anyone. Other that the issues I have had with it, it has been a good dryer to me but breaking twice in less that a year is absurd to me. The repair services have been easy to do and it has not been a hassle, but just do not care for this dryer personally.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jade,
We understand your disappointment with not having the best experience with your dryer. Let us help.
Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your dryer.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1151254954) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Noise level
It is bigger then it looks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much quieter than my old LG. I like the lint trap design, I think Samsung is the only one with the clam Shell design.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dryer with many functions. This dryer is easy to use but took some time to get use to the many setting.
I would recommend this to a friend - Pros mentioned:Overall performance
Great washer dryer set
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer set. We love the set we got
I would recommend this to a friend Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product, very good quality, super fast delivery, in short, a very good product
I would recommend this to a friendSamsung dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I brought this Samsung males really good appliances.
I would recommend this to a friendWasher and Dryer set
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the front load. It is my first one. I would say get the stand so it is not so low to the ground. But other than that they are awesome!
I would recommend this to a friend- Pros mentioned:Capacity
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store was great to work with, we love the capacity of the dryer and so far it is working great!
I would recommend this to a friend - Pros mentioned:Overall performance
Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product it works extremely well and very pleased with my purchase
I would recommend this to a friend - Pros mentioned:Noise level
happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. I really like the fact they are stackable. very quiet when spinning. Saves water.
I would recommend this to a friend Must buy!!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase, eco sensors make the washing and drying time cut in half. The set has a cold slick look to it.
I would recommend this to a friend- Pros mentioned:Ease of use
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen who delivered were very professional and polite. Product is very easy to use. Very satisfied.
I would recommend this to a friend - Pros mentioned:Overall performance
GREAT dryer at great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for a great price! No issues and delivery was wonderful.
I would recommend this to a friend - Pros mentioned:Price
Washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy no problem so far. I would recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Wonderful washer and dryer set!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my son’s first apartment. The set is easy to use and clothes come nice and clean.
I would recommend this to a friend - Pros mentioned:Overall performance
nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry meet my need
I would recommend this to a friend