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Customer Ratings & Reviews

$869.36

Customer reviews

Rating 4.6 out of 5 stars with 2279 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,279 reviews
  • Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great dryer & easy of use is just perfect !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great match for the washer. Works well and easy to run.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    dryer, great. washer… leaking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the aesthetic look of the washer and dryer, I had it installed this weekend by best buy, and the first time using my washer, it was leaking from the door. I did call Best Buy customer service and they were able to schedule an exchange of the washer this week. 

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're saddened to learn about what happened the first time you used the washer.

      Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you should you need to follow up on the replacement. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Very Nice Dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dryer with good energy savings! Fit perfect in a small area in my home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great runs good love them they work excellent very convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall rating good. Easy to use many settings. Like the lint trap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised. Great Dryer, easy to use and dries fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Easy to use and very effective! I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer and dryer combo. Nothing to complain about

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, love the black stainless steel look

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Regret

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to dry your clothes for an hour before everything is completely dry. Wish I would have returned it when I had the chance.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ShakiaP,

      We know the inconvenience of dealing with a dryer taking too long to dry clothes. We're here to help.

      Here is a link to troubleshooting steps for when your dryer takes too long to dry. The link also provides resources to check for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options.

      The dryer cycle takes too long:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      We've also included a guide about properly loading the dryer for reference.

      The best laundry load size for your Samsung dryer:
      https://www.samsung.com/us/support/answer/ANS00080262/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1148068086) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost makes doing laundry fun. Great set. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So easy to use. Our clothes are dry so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer worked perfectly, I'm so very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints my tenants are very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product, easy to install and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super product and I highly recommend for big loads.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, exactly what I was hoping for! Woo!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine and it’s pair. They’re amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the color and very easy to use. No problem

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Phil, I appreciate your feedback on your new Samsung Dryer. We thank you for being a part of our family and choosing Samsung in your home. ^Brad Samsung