Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 12492158
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
- Pros mentioned:Overall performance
Like this unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works great and as expected. I would recommend.
I would recommend this to a friend No power cord
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A power cord was not included with our purchase, we had to utilize one from a previous purchase.
I would recommend this to a friendLooks great and is compact.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and is easy and efficient to use. Fit well (but barely) through our slightly narrow doorways to the basement. Like now compact it is and the little space it takes up. We like the range of dryer settings.
I would recommend this to a friendGreat Dryer great service!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Dryer, dries quick, has music alarm when done, multi settings including eco friendly settings and sanitizer. Definitely recommend. Best buy customer service was great, fast delivery and set up!
I would recommend this to a friendUnacceptable Samsung and Bestbuy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived dented on the bottom sides and top edge, didn't see it until we took off the styrofoam and it seemed cosmetic. When we got it hooked up it made a rubbing sound when the drum turned. Got Samsung to come out and do a warrenty repair, they said they wouldn't do anything since the dents were causing the rubbing, talked to best buy online and they gave me the run around since it was after the 15 days from order, but also took almost that long to arrive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
This is not the experience we want you to have. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day!
^Chrystel
Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am used to better quality with Samsung, these are flemsy, not sure if will last as long as last set
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung purchase. I am sure that you will love it more than your old unit with all the improvements and added features. Thank you for choosing Samsung. ^Brad
no heat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dryer was delivered and no heat. second dryer same thing. Now waiting for technician to come out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bob W,
We know the importance of having a dryer since it is one of the most used appliances in our home. We are here to help you.
While waiting for your service appointment, please consider checking the link below for the steps if the dryer doesn't have heat at all. Please click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-has-no-heat-at-all
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147242978, which will help our team pull up your information.
^Rainly
Wrong machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need to return service people could not finish installation i visited store and sales people said that that is the wrong machine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We know how receiving an incorrect product feels.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you with the correct unit. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Broke with error 3C (motor issue) after 13 Months!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Utter crap. The dryer started making noises a week ago, and now it displays the cryptic error code 3C, which indicates that there is a motor issue. Basically a free lunch for the repair guys. This is ONE YEAR plus one month after purchase, so right after the warranty expired in late November. The machine was only lightly used in a three-person household, an operating error can be excluded, so it is fully to be attributed to the poor quality standard of this Samsung product. Again, we are talking ONE YEAR AND ONE MONTH after new purchase and installation by Best Buy. The quality of the machine is the lowest possible. We fell for the design and the brand name. Please do not yourself! I do not even want to imagine the cost I will be facing to repair this piece of junk metal. Stay away as far as you can.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we are sorry to hear that you are having this problem with your dryer. We would love to speak with you further to see how we could get this resolved. If you could please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144107091) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
I don’t understand
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was quite for 2 months. O now makes terrible sound. Off and on. Not sure why.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I would like to say congratulation on your new Samsung Dryer and realize that you will have an issue with noise. i know this can be a hindrance and would like to offer some help. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
If you need any assistance with your machine, please do not hesitate to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143403225. We thank you for being a part of our Samsung family. ^Brad
washer and dry purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great machine. The only downside is washing large items such as comforters or blankets. IT will need a few rounds. I need to find out if I can turn off the sensor for dry for those because it will dry for 10 mins and sense its dry because its hot, but the comforter is not dry.
I would recommend this to a friend- Pros mentioned:Noise level, Overall performance
Great Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung dryer works great. It's quiet, with digital readings and very simple to use.
I would recommend this to a friend A great dryer to go with the washer!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer goes really well with the washing machine, it does a good job with drying anything we put in it with the added benefit of taking out all the fur that get caught in our clothes because of our pets.
I would recommend this to a friendread manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.n/a stack item for seniors or condo space is limited
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello COCO,
Thank you very much for your feedback on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Your Reference Ticket Number: 1144695461
Thank you, and stay safe!
-Angelica
Cannot dry full load and alerts are annoying
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TERRIBLY ANNOYING DRYER! It sings an annoying jingle to let you know it's done and will keep repeating itself until you acknowledge it. (Apple watch thanks this dryer for you're getting your "time to stand" quota in if you're doing loads of drying. Also, it won't dry bedding or certain materials well. The sensor thinks it's "dry enough," when it's not, and it cuts off automatically. Even when you recycle the dry cycle to start over, it will sense it's "dry enough," and turn off -- it's just really hard to get certain materials dry, full loads, essentially. I hate this dryer. The matching washer is amazing, however. I currently have an OLD dryer...looks like definitely 15 years old - all manual, nothing digital, I can dry a full load in 20 minutes!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello audra, I can definitely understand how frustrating it can be when results and expectations do not quite meet. We are here to help. Here is a link to a troubleshooting guide to your concern on your dryer not drying your clothes (https://bit.ly/32Zv9h3). If this doesn't help solve the issue please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144040582) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Samsung 7.5 platinum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Got it on black friday month? And they honored the lower matching rate and i had to do nothing! So many settings, all so quiet! Highly recommend the riser (50% off) if not, your doing laundry in your knees!
I would recommend this to a friendGrace's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not dry as well. Have to put items back in dryer and restart.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Gracie, I understand you are having issues with getting wet clothes from your Samsung Dry at the end of the cycle and that is not ideal for a brand new machine. I would be upset as well. I have some helpful information that will give you the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any assistance, we are available to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143349872. We welcome you to our family and thank you for choosing Samsung in your laundry room. ^Brad
Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok I did not get any special discounts but I bought it anyway
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, thank you for taking time to share your experience. You are a valued customer and we value your feedback. We manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143804221) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena
Worth the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the dryer will shut off when the clothes are actually dry instead of running until the end of the time/cycle and wasting electric because the clothes are already dry.
I would recommend this to a friendHorrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Product didn't work. Field installation team just left it there. Horrible horrible experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand how you feel regarding the dryer installation.
Please contact our Best Buy customer service department at (888) 237-8289 to better assist you with the unit. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica