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$869.36

Customer reviews

Rating 4.6 out of 5 stars with 2279 reviews

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  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,279 reviews
  • Rated 1 out of 5 stars

    Buy a different one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is older than the new samsung dryers that are selling for 50 dollars more. Look up the model you purchase because this one doesnt come with all the bells and whistles it could have if you simply pick a different model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AustinH,

      Thank you very much for your observation of our dryer. Rest assured that we are working to improve our products and services with the help of your reviews.

      Have a great day,

      -Ernest- Samsung

  • Rated 5 out of 5 stars

    Best front load dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent front load dryer with multiple options to dry the clothes.good capacity and different options for different types of clothes which is good and adjust heat and timings accordingly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Platinum duo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had quieter machines but man the matching set of these is gorgeous and an absolute steal at the price! Can’t go wrong with these! Just make sure you buy the matching protection plan!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there eb0125, congratulations on picking a Samsung Dryer that you love. Thank you for taking the time out of your day to share your feedback with us. We are so glad you are a part of our Samsung family. ^Brad Samsung

  • Rated 1 out of 5 stars

    Dryer came defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model and it came defective. The drum was smacking the side of the exterior wall. I could of had a service team come out and look at it, but I opted to get a different dryer completely to avoid any future issues on a brand new dryer after my warranty expires. Use that information for what its worth.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brandon H,

      We understand how it feels to receive a defective product. We are saddened that you no longer have the product.

      We would love the opportunity to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    Good dryer for not going too crazy on the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working good so far. The only thing I do not like so far is that I have another Samsung washing machine and the doors open on the opposite sides. I wish Samsung made its doors only open one way.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty disappointed in the quality of this dryer , No matter what setting I put it on it takes forever for clothes to dry .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Gram, we know the convenience of having a working dryer at home. We are here to help.

      Here's a link to help you diagnose why your dryer is taking longer than usual to dry your clothes. Please click on the embedded word and watch the video included.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146663862) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Delivered faulty product. No customer service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty dryer was delivered to the house. Set it up after delivery person left and noticed a grinding noise coming from the blower fan. Waited two weeks to get the first one and had to wait two more weeks for the second one. This time I thought they should set it up to make sure it worked but the had to charge me an extra $60 for parts I already had, electrical and vent. Geek Squad wouldn’t right off anything $50 delivery fee or extra $ to make sure it worked before leaving us without a dryer for another two weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Plays a little song when it’s done

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has different levels of attempting to dry. I used to put my jeans through twice with my old dryer. Don’t have to with this one!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    New stuff is not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one I had to buy. The first one threw an error right after the warranty expired.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand how it feels to deal with an error code on our appliance, and we are glad that you love using Samsung products.

      In case you encounter an error code in your dryer, kindly follow the steps at the link below.
      https://www.samsung.com/us/support/troubleshooting/TSG01207445/

      Thank you for choosing Samsung and have a great day!

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very efficient dryer and very quiet, don't like the chime at the end of the cycle but I usually pull clothes before it goes off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and set-up leave something to be desired

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer and dryer! Watch out if you pay for delivery and set-up the guy didn’t level the dryer at all.This is very upsetting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drys fast and is quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I would change about this set is put controls down lower for stacking. It’s amazing though. Fries so much faster than my old unit.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk, had it 3 weeks and wont dry due to cooling sensor....nothing wrong with setup old dryer worked fine...stay away do not buy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Justin,

      We know how important it is to have a functioning dryer. Let us help.

      Here is a link for troubleshooting steps for your dryer that doesn't fully dry clothes; kindly choose the one that matches, watch the video, and click the embedded words.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149122889) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the appliance and the gentlemen who delivered and installed it. It was obvious that they wanted me to be happy before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great. Only complaint that the delivery had to come twice since the stacking part didn’t come the first time. But Overall great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keenon Nelson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experience i had with the team members at the store very knowledgeable and helpful. They got me in and out the very fast on a vey busy day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new dryer I purchased works wonderful, dries clothes in half the time it took my old dryer saving $$$ is well worth it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The guys who came to set it up were amazing. I made the best choice with this product. I should not have waited so long to up grade.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!! HORRIBLE PRODUCT. HORRIBLE SERVICE.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible!!! I purchased this dryer along with the washer. I paid for installation and after one month it stopped working. I had my prior dryer forca decade with no issues. I have been trying to get it fixed and I keep getting the run around. They shouldn't even fix it, they should be sending me a brand new one. I will never buy a Samsung appliance again. I definitely do not recommend it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The app is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love when we get notifications when our loads are done. I’ve forgotten about the laundry numerous times.

    I would recommend this to a friend