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Customer Ratings & Reviews

$869.36

Customer reviews

Rating 4.6 out of 5 stars with 2279 reviews

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  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,279 reviews
  • Rated 5 out of 5 stars

    Great Samsung Dryer - would purchase again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our 11 year old Samsung Dryer with this one... WORLD of a difference. Highly recommend this product. The wife loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung made it, so what do I need? It can be a problem that it can be used for a long time because it is sturdy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great so far. No problems at all. The color almost matches the black stainless washer we have already.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dryer sucks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for three weeks and belt popped off had to have someone come out and fix went a week with no dryer! Sent back! Never again!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ShannonW, thank you for choosing Samsung for your dryer needs. We are saddened to hear you returned the dryer because the belt was broken. We look forward to working with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Stack the dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our dryer. Stacks nicely on the matching washing machine. We bought this just so we could stack,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lint filter is very hard to get lent out of and clean . Can’t change heat temperature when on “normal” setting which seems weird , have to go to time dry in order to adjust heat temperature.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns with your new Samsung Washer. The issue you have with the unit is normal. Only certain setting are allowed under each sensor settings. You can adjust anything with the time dry option because it is a manual dry option. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    I HATE THIS DRYER!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to take 2 hours to dry your clothes and go unravel the huge roll it creates 3x during every load then, hey, buy this one. It is terrible. The settings are stupid, the auto dry does NOT DRY your clothes and the timed dry has this "eco-dry" on it that makes it so the dryer doesn't even get hot. The "stackable" unit does not stack and we had to build a shelf to put it on as it worked horrible on top of the washer. Don't waste your money!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We appreciate you giving us a review about the Samsung Dryer. We apologize for the inconvenience since the dryer does not dry the clothes or takes too long to dry clothes. I understand that this experience is not ideal.

      To help you with this, here's a Samsung link: https://www.samsung.com/us/support/troubleshooting/TSG01000999/. It indicates an article about clothes that are not dry after using the Samsung dryer.

      If you have inquiries and need further assistance, you can contact us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Ticket number: 1144731531

      Thank you for choosing Samsung, and have a great day!

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Excessively Noisy Dryer—A Regrettable Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung dryer from Best Buy, and from the very first day, it has been excessively noisy even when drying a small load of laundry. I would advise staying away from this product. It's truly not worth the money, and I deeply regret my purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DrSaint, we know how inconvenient it is to deal with a noisy dryer. Let us help.

      Below is a link detailing the different sounds that a dryer can make. Please match the noise information to the noise that you hear from the dryer. Kindly watch the video included.

      Samsung dryer is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147111487) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 2 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my dryer came with a problem and never dried the clothes

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are committed to enhancing the performance of your dryer, MirianM. Allow us to take care of this.

      Please refer to the resources listed below to address the drying issue of your dryer. Please click the hyperlinks and watch the instructional video for tips.

      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1147048843, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Amazing Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Dryer. I have the electric version and need a 220V special installation but it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good dryer so far, after using it for 6 weeks or so. plenty of temperature settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer! Clothes dry so much quicker than my old one which was 10 yrs old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine itself. Very modern looking and helps notify when the cycle ends by a little song at the end!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Sonia! We love that you love your new washing machine! I agree, the song at the end of the cycle is a wonderful feature! Thank you for being the best part of Samsung! ^Shay Samsung

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the set for our new house, it works great, there are times when clothes doesn't come out fully dry but other than I have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted the matching dryer to the washer. So glad I did! The pair is amazing! Quick and efficient!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst purchase experience of my life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer has been a huge upgrade for me. I love that it is stackable with my washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking unit. I purchased this for a rental unit and have no concerns so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Samsung dryer! I love it’s sleek look and the settings it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my washer and dryer. I can’t even pick out one thing I love more.

    I would recommend this to a friend