Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 12492158
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Thank you.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and products. Easy to set up and use everyday.
I would recommend this to a friendDryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like the way it worked but exchange it for another brand
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Rich,
Thank you for choosing Samsung for your Appliance needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.
Have a great day.
Melardo
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer, I would love the matching washer.
I would recommend this to a friendGreat Dryer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's been great so far. Does what it was design to do.
I would recommend this to a friendPCB board went out within 9 months of purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had this for a year and it already stopped working. The PCB had went out, technician didn’t know why because this dryer was brought brand new.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gabrielle,
It’s understandable to feel frustrated, given your investment and the inconvenience it causes. If your experience with the dryer is ongoing and would wish to follow up, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1147342121 to help our team pull up your information.
Leo
Mysamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome! Highly recommended. An excellent machine
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and quiet . Love the different cycles .
I would recommend this to a friendWasher and Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design, but we are returning for a replacement. The dryer makes a humming sound, which is can’t be good.
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I Only had a couple of weeks. So lets see in 6 months.
I would recommend this to a friendSamsung customer service is terrible.Avoid Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung customer service is terrible. Avoid Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeffrey,
We understand your disappointment with not having the best customer service experience. Let us help you with your dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147888905) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Overall performance
poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was good but the Best Buy service was horrible
No, I would not recommend this to a friend Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. Lets you know with musical tone when cloths are done.
I would recommend this to a friendchinese fire drill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working with Best Buy in purchasing appliances was like witnessing a chinese fire drill.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with this product at this time works fine
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Littl3fing,
Congratulations on your new Samsung Dryer and thank you for taking the time to review. We are glad to be your choice for your laundry cleaning. We welcome you to our family and thank you for choosing Samsung. ^Brad
Return 14 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy here my dryer came and didn’t work at all so I tried to get a new one but because the return policy only 14 days the refuse so now an working try the Samsung company
No, I would not recommend this to a friendBrand response from Samsung
Posted .CristopherG, we understand how you feel and wish to help you with the return of the dryer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146640946) to help our team pull up your information.
Have a great day.
^Camille
Big Loads have problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t really handle big loads and it’s sensor is sensitive
I would recommend this to a friendIt’s fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water fill is a bit loud. Otherwise it works as you would expect.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Purchased, I am glad you are liking your Samsung Refrigerator. I would like to forward your ideas to our design team so that we can improve in the future. Thank you for your feedback and for choosing to be a part of our Samsung Family. ^Brad
Horrible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this, does not dry clothes all the way, have too dry them twice, comforters if you are lucky, five times, dryer is horrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Terrence, we are committed to enhancing the performance of your dryer. Let us get this taken care of.
We suggest referring to the resources below to address your dryer's drying concerns. Please click the hyperlinks and watch the instructional video for tips.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Care for your bedding items with your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00047247/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147089293, to help our team pull up your information when you message us.
Have a great day.
-John
Dented and loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a dent on the side, makes loud noises will be returning definitely soon like today
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mmm ng fstyhv d f as fgb b jjjbxsfhbvcdxcbjjvcbbb bbhgdd
I would recommend this to a friend