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Customer Ratings & Reviews

$869.36

Customer reviews

Rating 4.6 out of 5 stars with 2276 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,276 reviews
  • Rated 5 out of 5 stars

    A winner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old dryer died after many years. We love the look of this dryer and how advanced it is in comparison. It’s self-explanatory and dries clothes quickly and thoroughly. We are so happy to have this appliance in our home. It makes our lives a whole lot easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first set of front loaders I have bought..I absolutely love them. The only thing I don't care for is the long chime..it's a bit much. Aside from that so far..2 thumbs up and 4 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is all good, thoight teh cord should have come with the machine. Installation was less then expected. Left blocking our rear door interenace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the Bottom line, you put your clothes in the Dryer, Turn the power on, press the start button, when the pleasant chimes sound your clothes are done, a load of Towels You use the Heavy duty settings, it's also quiet and Best Buy Installation was superior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it after 2 months of use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mostly all of the settings on this bad boy & they are all great. Very good quality for catching lint and other particles during the cycle, especially for my pet-friendly home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dryer. After mine when out I got this one. Delivered with care. Kinda too a while but no damages and no mess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. Works well and fast. Easy to operate. Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cuts the usual washing and drying time in half.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came into Best Buy to look for a new washer and dryer since the one I had I was currently renting out and it kept going off balance. To make this review short. Everything so far is working and going smoothly. Doesn’t take long to wash or dry at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Dry. Fast drying time. Great options for settings. Vent very easy to clean. Very sleek and modern appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old samsung units with these and they are great. Many improvements made kver the last decade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever great on electricity and energy. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine at this price point Easy to use Looks nice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ilike the dryer itself a lot, but I hate the lint trap because it's hard to open and clean out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello HoustonB,

      This is not the experience we want you to have with your dryer. Let us help you.

      We have shared the manual link below and a video link to help guide you through cleaning the lint filter. Please refer to page 34 of the manual for more information.

      User manual
      https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf

      Clean the Lint Filter on your Samsung Dryer | Samsung US
      https://www.youtube.com/watch?v=T5En60U_Uao

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150849818) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been happy with our new dryer. Large capacity and fast dry time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer! Easy to use. Perfect fit. Easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer it’s the best one I’ve owned it even has a cycle that you can use to clean the washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service delivery was on time. Answer my questions. I would recommend Best Buy to anyone. Keep up to go work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how there are so many settings and how the sensors keep items from over drying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Samsung you always get great features at very competitive pricing. This washer works great; however, based on previous experiences with Samsung, I pray that it continues to do so. They are terrible at providing service and fixing issues.

    I would recommend this to a friend