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  • Front. Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White.
  • Angle. Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White.
  • Left. Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White.
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  • How to Prep for Electric Dryer Delivery and Install video 1 minutes 29 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds

Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

Model:
DV42H5000EW
SKU:
3456008
Highly rated by customers for:
Your price for this item is $629.99
Clearance
The comparable value price is $719.99

Customer reviews

Rating 4.5 out of 5 stars with 1971 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.4 out of 5 stars

  • Dry Time

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry for its excellent performance, ease of use, and quiet operation. Many appreciate its capacity and the energy efficiency features, finding it a great value for the price. The dryer's size is also frequently praised for its suitability to various spaces. A small number of users noted that the control panel's angle may make it difficult to read when the units are stacked.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 1,971 reviews

  • It's my first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first rather sizeable home appliance purchase, and I like it... I had some unfortunate issues with delivery and instillation..

    I would recommend this to a friend

  • Dryer great, install crew was minus 3,000 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I want to waste my time typing this. The install crew came four times. First two, refusing to do the install. Third time, installed but didn’t level. I asked them to and he said ok, went down to the truck and left with the front door wide open. My dog got out and it took me an hour to find him. Fourth install, they said the third install was the worst they’d ever seen and it was lucky I didn’t use it. Finally, I had a plumber at my house a week later and asked him to inspect. He said the fourth install was the worst he had ever seen. He finally fixed it. Honestly, one of the worst customer experiences I’ve ever had.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer large capacity and plenty of drying options

    I would recommend this to a friend

  • Worst quality appliance I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for not even 1.5 years and starting right over the year mark (literally the day after our warranty ended!) this thing has been nothing but trouble. It had belt issues, we got that fixed, then the drum began cracking. There is now a giant crack in the drum for no apparent reason and our clothes keep catching on it and tearing, so we are forced to buy a new dryer. Because our warranty is expired, neither Samsung nor Best Buy will do anything, despite this dryer being so new. We haven't overloaded it and have treated it carefully, yet it's falling apart. Absolutely awful quality and a huge headache.

    No, I would not recommend this to a friend

  • Should have been better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look nice and work fine but the mold build up is constant. I have read reviews that say the same thing

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jefferywayne,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the mold build-up on your dryer. We will surely notate this feedback for better products in the future.

      I highly recommend visiting these links for basic troubleshooting steps:
      Samsung dryer smokes or smells: Mold or mildew or sour clothing.
      https://www.samsung.com/us/support/troubleshooting/TSG01000971/

      You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00050526/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DV42H5000EW/A3

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144371091

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Dryer works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drys well, but the lint trap is HORRIBLE to empty! If I had noticed it, I would have made other choice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi BlingQueen1,
      Thank you for reaching out. We will take note of your feedback as this helps us improve more especially on the quality of the products we offer.
      and we do apologize for any trouble this may have caused you. To help you with your concerns let me share with you some links and videos to troubleshoot your issue about the lint trap.

      Clean your Samsung dryer
      https://www.samsung.com/us/support/answer/ANS00050526/
      Clean lint filter Video
      https://www.youtube.com/watch?v=T5En60U_Uao&t=8s

      For further assistance, you may reach us via the following option.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      - Reference ticket number: 1144292164

      ^Ross Samsung

  • Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is not bad for the money however you can get a better one that’s is very comparable to this

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Ohio! Thank you for leaving a review! Samsung strives to provide both quality and economy. With great features like Sensor Dry, Smart Care, and the great information in your user manual (for example, on page 32 you will find information on special laundry tips), you have made an excellent choice! ^Mae Samsung

  • Too big

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for my laundry room. Had to buy a smaller more expensive one,

    I would recommend this to a friend

  • Wash issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cloths don't come out clean. Iv put testers on cloths and the just don't come out good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jodysays,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the clothes don't come out clean after washing. We will surely notate this feedback for better products in the future.

      I highly recommend visiting these links for basic troubleshooting steps:
      Clothes are not clean after using the Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Samsung dryer smokes or smells:
      https://www.samsung.com/us/support/troubleshooting/TSG01000971/

      You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00050526/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DV42H5000EW/A3

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144371013

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Worked ok for about 6 months then stopped heating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contacted samsung and they send a service guy to fix it. It got fixed but now making loud humming/buzzing noise.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Perezprado,

      Thank you for reaching out and letting us know that your Samsung dryer makes loud humming/buzzing noise after the service guy fixed it the first time you had an issue with it. We apologize for the inconvenience this might have caused you. It's not the experience we want you to have with one of our products. We're here to help.

      Attached is a link to the troubleshooting guide that you may check, which can help rectify the noise issue on your Samsung dryer.
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      You may also refer to the video link below containing additional information on what noises your Samsung dryer makes and why.
      https://www.youtube.com/watch?v=86vxZamgYwQ

      For other concerns, do not hesitate to reach out via our Support Channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144228277

      -Angelica Samsung

  • Good but noisy dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dryer makes a lot of noise and I believe Best Buy delivery didn't bother to make sure it was leveled correctly

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello sasa,

      Thank you for reaching out and letting us know that your Samsung dryer is making a lot of noise. We understand how inconvenient it is for you, and it's not the experience we want you to have with one of our products. We're here to help.

      Attached is a link to the troubleshooting guide that you can check, which may help fix the noise issue.
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      You may also refer to the video link below for additional information about what noises your dryer makes and why.
      https://www.youtube.com/watch?v=86vxZamgYwQ

      For other concerns, do not hesitate to reach out via our Support Channels below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144224387

      -Angelica Samsung

  • Ok buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for the money. Wish I would have spent the extra bucks for the newest version. Does the job though.

    I would recommend this to a friend

  • Disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not dry well. Leaves some clothes damp no matter which cycle is on. Wish I had not bought it

    No, I would not recommend this to a friend

  • Did not work out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this dryer but unfortunately we had a tighter soace and didnt fit so we had to return it

    I would recommend this to a friend

  • looks great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure how long it will last, the knob looks like it'll break easily.

    I would recommend this to a friend

  • Actually, this product wasn't reviewed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought it because of the price. Your selection of stackable laundry machines is weak.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kate,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the dryer having weak heat. We will surely notate this feedback for better products in the future.

      I highly recommend visiting these links for basic troubleshooting steps:
      The dryer is not hot enough:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
      https://www.samsung.com/us/support/answer/ANS00050526/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/DV42H5000EW/A3

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144371160

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Bought as is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as is, but store was unaware and didnt care about missing terminal screws

    I would recommend this to a friend

  • Have it installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer and dryer set had died and needed a replacement ASAP. We did some looking around and this set was the best deal. We couldn't wait 2 weeks for it to be delivered and installed so I picked the set up and installed it myself. Once installed I switched the dryer door to make it easier to transfer clothes. About a month and a half after this the dryer stopped working, gave an error about the door not being shut. Eventually we moved the door back to the original position and it worked fine. I contacted Samsung and they would not do anything about it since we did not have it professionally installed. I contacted Best Buy and they wouldn't either since it was passed 15 days since we purchased it. The door has a little play in it now so when it stops working we will have to pay to have it fixed. Not once was offered or told that I should have them installed professionally. I believe it's a good product but the customer service on both ends is horrible!

    No, I would not recommend this to a friend

  • It doesn't dry in Normal setting timer won't stop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Nov 2014. Worked great till 2017. 1st Sensor dry didn't work and we used the timer option.. Since 1 yr with timer option at 1 min remaining, it never stops.. Keep on running.. We setup alarm to stop the dryer manually.. On the mkt for non samsung product. Do not buy!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your feedback with us, DanDMan. Here is a link that will assist you in finding a service center in your area to help resolve what you're experiencing (http://bit.ly/2ksKPDF). ^Lo Samsung

  • Bought 10/2018 broken 4/2020 18 months then trash

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and the matching washer set in 10/2018 from Bestbuy.com, had them professionally installed with Best Buy and, Best Buy was great but, the product is garbage. The washers balancer went out and, the control board on the dryer went out. This is owned by two adults, never over loaded or anything crazy done to it. To look at this set, they look brand new but, try to use them and you would think I paid $130 for the set, not $1350. Do yourself a favor and buy the cheap machines and throw them away after a year. When researching this issue with the washer/dryer set, it seems a common issue. Most peoples fails sooner but, as I said, these are owned by two adults and we've maybe ran 70 loads (maximum) through these machines.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, Kat224! We would love the opportunity to discuss your washer and dryer concerns more in depth. Please reference ticket number 1142026540, and contact us via any of the following: Facebook Messenger: http://m.me/samsungsupport; Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398); Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca Samsung

Page 90, Showing 1,781-1,800 of 1,971 reviews
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