Customer Ratings & Reviews
- Model:
- DV42H5000EW
- SKU:
- 3456008
Rating by feature
- Capacity
Rating 4.4 out of 5 stars
- Dry Time
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry for its excellent performance, ease of use, and quiet operation. Many appreciate its capacity and the energy efficiency features, finding it a great value for the price. The dryer's size is also frequently praised for its suitability to various spaces. A small number of users noted that the control panel's angle may make it difficult to read when the units are stacked.
This summary was generated by AI based on customer reviews.
works as expected
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Came as described . works well.
I would recommend this to a friendLove!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer works great! Gets clothes dry in one cycle no matter the load size. Has great features and lots of settings. Highly recommend!
I would recommend this to a friendBrand response from Samsung
Posted .Fantastic news! We love hearing from our happy customers. Thank you for the 5 Stars! ^Lo
Great dryer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great dryer and I have had it for almost 2 years now. No issues.
I would recommend this to a friendNoisy dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel the dryer is good however the installation done by Best Buy was not done properly and the dryer makes noise when operating
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Sam12,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer making noise when operating. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01000979/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/ as this has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144269099.
-Noraina
Great Dryer and the price is right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this dryer up the same day I purchased it. Such a great convenience! Very intuitive interface and dries as it should.
I would recommend this to a friendBrand response from Samsung
Posted .I'm happy to hear that you've had such a positive experience, Adam. Thank you for choosing Samsung! ^Lo
Dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer. Good value for the money compared to others. No issues at all
I would recommend this to a friendDryer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning one of these for ten years I decided to buy it again. The drum rollers went bad after 1 month.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see that you were experiencing issues with your Samsung Dryer and I am glad to see that you were able to get your issues resolved. We are glad to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad
Quiet laundry day!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features and value for the price! This appliance is very quiet too!
I would recommend this to a friendGarbage product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this new hoping this would be a quality unit, but I quickly realized it wasn’t. I had service out to replace the control board three times, since it was a third time repair they replaced the unit. One year later, I’m again having to call service for the same issue. My clothes come out damp.
No, I would not recommend this to a friendGreat washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't get the washer and dryer we wanted and I'm glad. These are smart appliances, just what we really needed.
I would recommend this to a friendDO NOT BUY!!! SAMSUNG PRODUCTS ONLY LAST 5 YEARS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS PRODUCT. SAMSUNG has lawsuits against it about these dryers and washers. Buyer beware. Bought in Dec. 2016. About 6 months ago Heating element had to be replaced after 5 years. I use the dryer about 2 x a week. Cost was $$330.29 to fix. Now fan belt and rollers need to be repaired at cost of $375. Can't wait to get rid of it.
No, I would not recommend this to a friendI wish I could give it 0 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this set for less than 4 years now. Within 3 months of owning it the washer crapped out and had to be replaced. That process took more than 2 months. This dryer is on its FOURTH heating element already. It was just changed last week and has already gone out again. Something in this unit is causing them to break about once a year and now it’s done it again in under 2 weeks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chanweber2005! Samsung would like to thank you for your detailed feedback about this dryer. We are always looking for ways to improve the customer experience, and we value your opinions. ^Jecca
I get what i paid for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having a hard time closing the door. The metal piece is very loose to lock the door ,the washer is very noisy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for your feedback. ^Lo
Only last 2 years.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to geek squad, otherwise I would of throwing away this piece of equipment. Do not recommend for longer usage.
No, I would not recommend this to a friendSamsung Dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is very good and we have enjoyed it very much
I would recommend this to a friendAmazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, I would recommend it to everyone. Good Luck
I would recommend this to a friendNot efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes two cycles to dry a normal load of clothes. The dryer vent clean out is difficult to open and clean between each use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, let me help you with your Samsung dryer. Here https://bit.ly/2xn3S8e you'll see what to do if you are not getting a good drying performance. Also in this link https://bit.ly/2xaKJD7 you'll see a picture and step by step how to clean the lint filter.
^Jefry
Excellent dryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this dryer for 2 years and still love it!
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love it, Missmouse89! Thank you so much for leaving this great review and being apart of the Samsung family! ^Shay
Great dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lint catcher is different from what is on most dryers. It is the best one I have ever had.
I would recommend this to a friendNice load size and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once we figured out that the lint trap opened, for cleaning, the review went from 4 to 5 stars.
I would recommend this to a friend