Customer Ratings & Reviews
- Model:
- DV42H5000EW
- |
- SKU:
- 3456008
Customer reviews
Rating 4.5 out of 5 stars with 1971 reviews
(1,971 customer reviews)Rating by feature
- Capacity4.4
Rating 4.4 out of 5 stars
- Dry Time4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry for its excellent performance, ease of use, and quiet operation. Many appreciate its capacity and the energy efficiency features, finding it a great value for the price. The dryer's size is also frequently praised for its suitability to various spaces. A small number of users noted that the control panel's angle may make it difficult to read when the units are stacked.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I love this dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the matching washer about a year ago and loved it, so of course when our dryer died we went and bought this dryer and we LOVE it too. It senses moisture, so if you have it on the right setting it will cut off when the clothes are dry! There is a light in the drum and it's big so you can fit a little extra in it!
I would recommend this to a friend- Pros mentioned:Dryer performance
Rated 3 out of 5 stars
Squeaky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good at first. After only 15 months ( of course out of warranty) the dryer started making a horrific squealing noise. Calling a repair guy tomorrow. Disappointed to be having problems after such short use. Also, bought the matching washer which started leaking during every cycle after only 11 months. Next time will go back to a different brand.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best dryer I have ever owned, has been solid for a family of 6 and endless drying cycles and still going strong. I would highly recommend this dryer.
I would recommend this to a friend- Pros mentioned:Dryer performance
Rated 5 out of 5 stars
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It work quite well and is a nice white and gets my clothes dry!
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Dryer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer is awesome - our old dryer wouldn't dry our clothes anymore hence the purchase of this dryer. It literally dries every load in one load (with the exception of a queen sized down comforter which took a few times). I love it, it works fast and easy to use. Plus I love the little tune it plays when the cycle is complete.
I would recommend this to a friendRated 5 out of 5 stars
great product great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love a bargain and I found this at the best buy outlet store... I wanted something new touch screen and durable. I can honestly say it dries my clothes in the 20 min time frame. it took a while to figure out the sensor features but I'm ok now
I would recommend this to a friendRated 5 out of 5 stars
Good Dryer, large capacity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good on this dryer. We got an open box with a dent on the side but it did not impact the way this dryer works. It has plenty of options and has a very musical complete sound. I always buy the protection program, I so should you.
I would recommend this to a friendRated 3 out of 5 stars
Not a Speed Queen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now don't get me wrong; I've never owned a Speed Queen, but when we asked the repair technician during his second visit to our home to work on a grinding noise this Samsung was emitting what model he would've gone with, he responded with a resounding "Speed Queen." Apart from these two service calls made within the first 8 months of ownership, another minor issue lies with the lint trap. Its plastic "hinge" is beginning to crack from the repeated opening and closing. All that said, I'm seriously considering purchasing the extended warranty that Samsung sent in the mail. Just a courtesy they offer to customers who've had 2 service calls within the first 8 months, I guess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nate,
We apologize that your experience with the dryer was less than ideal.
We appreciate all observation that helps us understand how to improve our products and services.
Thank you for taking the time to leave this review.
You can contact our Samsung Parts Team at (800) 627-4368 Mon - Fri 9:00 AM ~ 6:30 PM EST.
They can check if the replacement for part model DC61-02595A is available if you want to replace the lint filter trap.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144813556
Have a great day.
^Charles
Rated 4 out of 5 stars
Love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great dryer, it is customizable so I can dry everything only once as long as I have the settings set properly. I got this for a great price and I am extremely happy with it.
I would recommend this to a friendRated 5 out of 5 stars
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just now needing maintenance, really good product.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new dryer. We had a much older dryer when we got married and it was time for an upgrade. The workers at the store were very helpful helping us purchase exactly what we needed!
I would recommend this to a friendRated 4 out of 5 stars
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Works well. Only bad thing is it does not have a steam function but I knew that going in. Probably would spend the extra money to get the steam if I had to do it again.
I would recommend this to a friendRated 5 out of 5 stars
Good dryer for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just received this dryer along with my Samsung washer. It dries well and doesn't seem to harm or fray any of my clothes. It's pretty quiet and works well.
I would recommend this to a friend- Pros mentioned:Dryer performanceCons mentioned:Control panel
Rated 1 out of 5 stars
Buy the LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had LG stacked for years. Moved. Went with the Samsung this time. Do not stack them. Because the control panels are tilted, once you stack them, you can't see the controls on the dryer. The dryer tends roll things like sheets or quilts into tight little balls that are still damp in the middle. The LG never did that.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Excellent Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been very happy with our new dryer (the washer too). The dryer works great, can't think of anything negative to say about it.
I would recommend this to a friendRated 2 out of 5 stars
Eh not impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this dryer in 2020. Has worked decent. Just went to dry clothes and it made a few loud thuds and now it turns on but nothing moves. It's just out of warranty so, ya know, of course it has to break. Hubby is down there now trying to play fix it. Hopefully he can. Overall its an ok dryer. In the few years we've had it, tech had to come out twice. It wasn't drying. I dont recall what needed fixed. We got the matching washer as well and we got one more year of warranty left on it so wish us luck ha. We thought this brand would do us good but we're not to impressed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Krisee, let's go ahead and maximize your dryer performance.
To assist you in diagnosing issues with your dryer, such as not drying, not spinning, and making noise, I have provided links below. Simply click on the embedded words and watch the full video for guidance.
Dryer not drying
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Dryer noise
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
Dryer won't spin
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145974997) to help our team pull up your information.
Have a great day
^Camille
Rated 3 out of 5 stars
Samsung dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It just stopped working after 5 years Same thing with my previous one
I would recommend this to a friendBrand response from Samsung
Posted .TyeBells, we aim to ensure your dryer is functioning at its best. Let's go ahead and get this back on track.
Here is a guide to help you if your dryer stops working. Please click on the embedded word and watch the video.
Samsung dryer turns on but doesn’t start or spin
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148790650) to help our team pull up your information.
Have a great day.
^Camille
Rated 4 out of 5 stars
Economical Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was very good for the money I have always like Samsung at it's best I would definitely recommend this for anyone.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please check my review for the washer that is associated with the dryer. At the end this was worth the buy
I would recommend this to a friendRated 5 out of 5 stars
Great investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these products and they arrived soon and qualified for energy/water rebates great experience.
I would recommend this to a friend











