Customer Ratings & Reviews

- Not too loud - Lots of features and customization for cycles - Only complaint is over-the-top music when it's done haha

works great, very easy to use, love the quick wash

I really like this washer, it was working great until it started making a lot of noise when spinning, I am now trying to get this issue resolved under warranty, if they can help me and fix the problem I would be very grateful. I will recommend to everyone that Best Buy has the best service.

Install by Best Buy was a joke. Made me buy the kit for them to install with the dryer. The guys didn’t use it and just jammed the old vent into the dryer (flattened)! Didn’t notice till they left and after I tipped both of them $40 each! I ended up having to redo the entire thing myself.

Bought white because the colors didn’t matter for us. Used that difference to purchase total tech, Better value overall that way. Don’t use half the features but my girlfriend is happy. Read a lot of mixed reviews about Samsung appliances but bundle deal was too hard to pass up and total tech will repair if anything happens.

Very Good setup and easy to use combo Wash and dryer. Make sure to order the installation with your order The installation people did a Great Job and my wife is very happy with the new washer and dryer.

Love my new dryer. Easy to use. Not too complicated like the washers are. Just enough choices of settings to get the job done without having to turn back to the manual. Dries to perfection and I love the wrinkle free feature. Perfect for when your multi- tasking and can't get to it right away.

I love this washer. I don't like that it has so many options and features. It's a little complicated at first and I found myself refereeing back to the users manual several times before actually using it. Supposedly has a feature to reduce vibration but mine does seem to vibrate a lot still. Once you figure out the right size load it is better. I'm sure once I get all the little kinks figured out I will love it. I love the little chime at the end of the load to let you know it's done. Haven't really had a chance to try all the settings yet. Love that you can choose how many rinsed and spins you want per load. I know once I get a little more confident about using it I will be very, very happy with my choice.

Pretty good with savings in energy and water efficiency. Don’t forget to turn on the cold and water shut off valves. Used in stackable space

I purchased this dryer with the matching washer. I love it. The dryer is easy to use. The clothes get dry very quickly. So, it doesn’t need the full 60 minutes to dry. A neat feature is that the clock will add on minutes if the clothes are not dry. That is a good thing to save time and money. The installation guys did an excellent job in installing my washer and dryer.

This dryer is very easy to use. We bought the Vent kit And new plug. This meant that we get free installation which was nice. And they removed the old one. Would differently recommend this dryer ,no problems. Just wish They didn't cost so much.

The washer,dryer and pedastools are outstanding the prices were very competitive. The Drivers were great and did great job on install. The communication for sale and delivery was great. I did purchase geek squad for 3 years for insurance but the washer and dryer run awesome and I would definitely recommend them. I would also recommend the pedastool as well.

Excellent purchase!! Very satisfied!easy to use, worth the money and energy efficient, would highly recommend.

So far it is the best washing machine ever. It is way faster than our previous Maytag washing machine. We now want to purchase the dryer version too.

Great washer! Runs efficiently and quietly. Cleans great!

I bought an OPEN BOX Washer from Best Buy, as a brand new option wasnt available anymore. Given the option of buying one in good or excellent condition, I opted for excellent condition (and paid more for it!) but received an item that was not even in good condition! Best Buy didnt offer a delivery service for it, so I rented a truck and drove 45mins to the location that had the "excellent" condition. The item was wrapped in Bubble Paper and not visible to me, when I had professionals come to install it, it was unpacked and we discovered, that the machine did not just have a few scratches and dents, but was literally banged up, as you can see in the pictures (probably because it was on display as a stacked option!) and it was missing screws, causing the top to come off entirely, A safety issue that could have caused harm! I contacted Best Buy about this issue and for the past month have been given the run around and basically the only option given was to return the machine, which would cost me to rent another truck, get a helper unhook it, etc. - all I wanted is a credit for the difference I paid more and that seems sheer impossible for them to do... I said Id accept a store credit for it, but no one until this day was willing to help me and instead they now force me to drive 45mins to the store where I picked it up. The machine works perfectly fine, but I would advise to not buy open box devices from Best Buy! As you will not receive what you assume you ordered / paid for!

It's very quiet and it does a great job drying the clothes. There are multiple settings that are made easy to utilize and understand. This is our first dryer in our new home, and I'm loving it like it's our early Christmas present.

The machine works efficiently with low noise level.

Love it but the only problem is that when the spin setting is more than 2 bars it tends to get very loud. Other than that it’s very nice.

Great price, great value. I’m impressed the dryer runs smooth & is very efficient. I highly recommend making the purchase. Easy set up & delivery.