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Customer Ratings & Reviews

$729.99
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Customer reviews

Rating 4.6 out of 5 stars with 8504 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 8,504 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product We just love this item it's amazing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    5 Star Samsung Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas dryer we purchased is excellent in that is 7.5 cu.ft to dry a large load of clothes. We had to test which temperature dried our clothes to our satisfaction not the sensor. Settings are uncomplicated. Designed very well and would recommend this Samsung dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very pleased with this Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month in to using this I couldn’t be happier with this machine. It is so quiet compared to my old one and washes clothes much better. Having a smaller house I love how quiet it operates! I just hope it continues to perform well for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 7.5 Cu. Ft. Stackable Electric Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White: Great dryer so far, dries clothes as it should. I like that it has a permanent press cycle so you can do that cycle, remove clothes promptly and no need to iron clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love! It’s nice sleek look down to the silent wash and easy load!! Best purchase yet!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The good wash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It works wonderful. it has so many plus it's to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High-quality washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use and sturdy. Strongly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Samsung dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it's brand new/shiney gas dryer and operates fine. My issue is I thought I'd see a drying time improvement over my 14-year-old gas Kenmore dryer...but comparing it to the old dryer honestly it's about the same time to dry a load of towels or clothes, the same average size load as I normally do...I tried a few different setting with the lint trap completely clean, same result. I was a BIT underwhelmed for $750.00. Here's to hoping it's build with longevity type parts

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BruceP, sharing your observation that your dryer time matters. Let's get this taken care of.

      If your dryer is able to dry your laundry, only the excessive time it takes is the issue; we recommend checking this link. Please click on the embedded word.

      Excessive Drying Time
      https://www.samsung.com/us/support/troubleshooting/TSG01001989/

      I have also shared this link for further assistance. Please click on the embedded word.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-takes-too-long

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150699842) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best Buy Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dryer I bought at Best Buy Is working very well. I had a connection issue and I thought the dryer was not good but in reality, my breaker was switched off. The best buy agents came to my house. They switched the breaker on and the dryer power came on and was functional. I thank the best customer service agents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost a year since I purchased it, so far, no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first front load washer. So far, very easy to use and I appreciate not having to bend since it's on a pedestal. It's wash cycle is quiet. I was surprised at the specific guidelines for which HE detergent to use. I had been using HE detergent with baking soda and the guidelines say not to use this type of detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functioning so far according to product description!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product, with a great offer in terms of quality and price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Front Load Washer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG washer I bought from Best Buy several years ago died a couple of weeks ago and I needed a replacement. My sister had a brand new Samsung washer I really liked so I walked into my local Best Buy and bought a Samsung front load washer. It was quickly delivered and installed and has been busy washing clothes since then!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Vibration technology isn’t great but machine is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has a good choice in cycles and wash time is shorter than my last, which is nice. The vibration technology is absolute crap. This things shakes like crazy and sounds like it is going to go through the floor. My old model which was close to 10 years old shook quite a bit so I wanted the newer model that had vibration technology. This one is worse than my old one. Over all the machine works well but not the vibration technology

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Monica C,

      We understand your disappointment about the vibration technology performance of your Samsung washing machine. Let us help you.

      I have shared a link below for the steps if the Samsung washing machine is shaking and making noise. Please watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147454072, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Amazing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the work for my laundry room. Love Samsung from kitchen to laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sharp looking appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the washer/dryer set for a month now. I love the steam clean settings. They tackle all pet odors and the clothes come out smelling so clean. I love the look of the appliances and they are much more quiet than my last washer/dryer set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good, I always like to buy Samsung and in best baby they always have the best prices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, no noise. It’s very user friendly and clean look.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 3 out of 5 stars

    Great butttttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the washer and dryer are great but the only thing that holds them back is the dryer doesn’t always dry the clothes fully due to moisture sensor reading only the outer layer of dried clothes and the washer doesn’t always wash the clothes properly the first time around

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand the importance of having the washer and dryer work at their peak performance.

      The links below will help improve the washer and dryer. Just select the option that best describes your experience, follow the steps in the hyperlinks, and see the instructional videos included.

      The clothes are not clean
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/
      Dryer not drying clothes:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1148900771) to help our team gather your information.

      Have a great day.

      ^Charles Samsung