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Customer Ratings & Reviews

$729.99
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Customer reviews

Rating 4.6 out of 5 stars with 8504 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. The washer is also praised for its amazing capacity and reasonable price. However, some customers have reported issues with drying performance, the spin cycle, and installation. Additionally, a few customers have mentioned concerns about the door and a lingering plastic smell.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 8,504 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price. Works well, does the job, reasonably quiet. My 3rd set of Samsung washers and dryers I’m very happy. Wish it had a towels cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy this is work recommended this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine , one of the Best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer to operate and to run. It operates the fastest I have known and the clothes come out looking great. I really recommend this to others to buy. Very happy with my choice.

    I would recommend this to a friend
  • Cons mentioned:
    Drying performance

    Rated 3 out of 5 stars

    Overly complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works, but is overly complicated. Not all features are useable on all settings, so you have to memorize or look up. I think it runs too hot or long on some things. It has a tendency to overdry cottons on normal settings, so now I’m using the timer, which has to be adjusted each time. I frankly miss my 20-year old Kenmore with mechanical parts vs. digital settings that are bound to need replacing at sooner. (I hate that new appliances don’t last as long and end up in landfills.) It comes with vent and gas attachments, but our existing were better quality, so the parts weren’t needed. The Service team that installed was great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DeliberateThinker34,
      Congratulations on your Samsung Dryer and understand you are having some concerns with your machine running to long. all options are not available on sensor dry cycles. the only cycle you are able to adjust all the functions are the manual dry setting. For more helpful information, see link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01000999//#dryer-cycle-takes-too-long
      We are always here to help to ensure the best performance. If you continue to have issues, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1143298270. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery , washer works great not loud at all I like how they are matching set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer & Dryer Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both Washer and Dryer and I am happy with both. They are large enough to do all our bedding, with efficient cleaning and drying times

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to choose the best way to treat the wash load. Quiet operation. Friendly notice when done. Best spin operation I have experienced - items are nearly dry.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud when spinning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and it washes very well. The problem is that it shakes like mad during the spin cycle. You can hear it from across the house even if we adjust the spin to medium. We had it installed by BestBuy. Over all, it’s a good value if you don’t mind the loud noise during the spin cycle.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi There,

      Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Ricardo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than just replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is better than on-line review! For the price of a cheaper model this unit is beyond expectations.Best Buy installers had the old broken unit removed and the new one installed in less than 30 minutes. It has performed great on every use without failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer Time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. It took half the time to dry than my previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing quick efficient dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how quiet and quick our dryer is! Our last one started on fire, and we bought this one quick but could not be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I wanted!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i wanted - it's quiet, does everything I need and easy to operate. Great price, and with Total Tech i receive extra warranty and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung the best brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, new age, works efficiently, very stylist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased With Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every aspect of this dryer works well! We are very pleased with our purchase and definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans things that I put in it. Much better and quieter than my old one. Minus one star because you can't turn off the musical chime.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Eric, congratulations on picking a Samsung Washer you love. Thank you for taking the time out of your day to share your feedback with us. We are so glad you are a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! super quiet and fast! I am so glad I found this option.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so quiet and efficient. I was hesitant to get a front load washer again as the older models tended to shake the whole house. This one hardly vibrates at all even on a high speed spin cycle! Additionally, laundry is done faster and comes out cleaner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer arrived finally after (4) rescheduled delivery appointments. Dealt with a very conciseness Best Buy manager that did all he could under the circumstances. Delivery personnel performed well as expected. Appliance appears to be performing as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung 4.5 washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new samsung washer - fast and efficient, and easy to use. It is even better than the last Samsung machine I owned. Love the steam options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great has all the options you need for different washs for whatever you need to wash and does a fantastic job at it very happy with great replacement over the LG that I had to replace drain pump every year because it was always breaking ....

    I would recommend this to a friend