Customer Ratings & Reviews

machine does what it says and works great so far so good, BestBuy Team members were excellent.

My Samsung Dryer is so much more efficient than my old dryer. It dries so much faster and the clothes seem much wrinkle free.

My wife loves it, so much quieter than old one replaced. I love the little water it uses

The lint filter is amazing! The lint filter is made like a container. It traps the lint inside of it which is way better than it falling into the endless abyss and having to use a vacuum to suck it out. I love it.

Great dryer -- do miss the wrinkle guard feature that our previous Samsung had, but otherwise hard to beat.

Best dryer ever! It works really great and very quiet. I love the feature that your clothes will perfectly dry.

Love this dryer! My last one was pushing 20, so anything new is better! Love the sensors and it’s so easy to use!

Really happy with this dryer. Looks great, runs great and is just perfect for our home.

Bought this after my washer broke so easy replacement and nice to have a newer washer.

A good functioning unit that is relatively cheap. Has all the basic functions that a it should.

I’ve washed clothes in laundromats and other washers and with this washer I’ve gotten the cleanest clothes ever!!

I bought this dishwasher because my old one broke. Its easy to use and the buying process was fast and convenient.

Absolutely love this machine it’s so quiet and I love how many different settings and options there are

Washer has been great. Doesn’t have a ton of features but it is efficient.

This washer has worked well for the short time I've had it. Couldn't beat the price

Extremely Disappointed – Misleading Description and Poor Customer Service I recently purchased an open-box gas dryer listed in "excellent condition" from Best Buy for my business. I rely on a dryer daily, so I drove 70 miles to pick it up. Before finalizing the purchase, I confirmed with the in-store team that the unit was in excellent working order — they assured me it was. When I got home, I noticed that the dryer was missing the original (or even suitable) packaging, which was clearly promised online. Still, I proceeded to install it — and the moment I turned it on, it began making loud, disturbing noises. So much for "excellent condition." I called the store immediately and was transferred to the support team. I explained everything in detail. The only solutions offered were either returning the item (and somehow surviving without a dryer for several more days) or waiting 5+ days for a technician to show up. I requested to speak with a supervisor — her name was Rachel — but she was just as unhelpful and dismissive. When I asked to speak directly with the store manager, I was told — unbelievably — that the store doesn’t have a phone number, and that if I wanted to speak to someone in charge, I’d have to drive another 70 miles back to the store. Seriously? In the end, I had no choice but to hire a technician out of pocket to repair the dryer — an expense and headache I should never have had to deal with. This experience was unacceptable from start to finish. Best Buy's “open-box in excellent condition” listing was completely misleading, and their customer service was unhelpful and dismissive. I expected far better from a major retailer. I will think twice before ever making a large purchase from Best Buy again.

This dryer is amazing! Worth the money for sure! I also got the pedestal and was very happy with my purchase!

found great deal on open box item and they work perfectly like new

Great dryer! Very fast drying and it's probably gonna save us some money on the electric bill. Very quiet too.

It worked well in two weeks and then make noise, just 3 weeks after I got it.