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Customer reviews

Rating 4.6 out of 5 stars with 6588 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the drying speed of the product. They appreciate how quickly it dries clothes compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 6,588 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy. I really needed a washer in a short time frame and I was able to be satisfied by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will see in three years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will see in the next three years if Samsung will disappoint or not I hope this dryer will last like my LG for 12 years Best buy should not force a ventilation duck for 27 dollars and power cable for 27 dollars while have them bought for 19 dollars and best buy refuses to give the free installation if I do not buy these accessories from them. Best buy is a good company and should not act gready Best buy will not match price many seller options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer so far....

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for over a year. Washes great. Just loud on the spin cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Toon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer it sooo good it works good also easy to use it heats up fine easy to clean and also work s good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    one of best product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i love my new dryer. This is the first time i bought any washer/dryer combo and its amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i love my new dryer. This is the first time i bought any washer/dryer combo and its amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome washer for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, couldnt be better with the quality and how this works. pretty much straight forward operation

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a very highly quality washer. It’s very quiet and doesn’t really vibrate. It cleans the clothes very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for 11 year old washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaced my 11 year old Samsung front loader. No complaints here!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Front Load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 4.5 Cu. Ft. Hgh Efficiency Stackable Front Load Washer is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good dryer, works good and fine. I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice ever. If anyone looking for washer or drye this is the best

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Quiet and holds larger loads. Easy to use and great value

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    doesn't dry clothes completely on normal setting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Maytag would shut off when the clothes were completely dry. this new Samsung shuts off before the clothes are completely dry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy - shakes like crazy during spin cycle.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Samsung washing machine lasted almost 12 years so I thought going with Samsung for a replacement was a no-brainer. Sadly I was mistaken and will never purchase a Samsung product again. The machine cleans the clothing fine, but it shakes so violently during the spin cycle that anything on top of the machine falls off, and the spin cycle is extremely loud. Samsung has sent three technicians from two companies to investigate why the machine is doing this. Technician #1 said there was no error code, so therefore no problem, but he agreed my machine was shaking worse than he'd seen. Technician #2 wanted to replace the shock absorbers, but said I was out of warranty so it would cost nearly $500 (I'm not out of warranty, Samsung opened the repair ticket incorrectly). Technician #3 acknowledged that I was under warranty but saw no problem with my machine. Interesting that a problem is discovered when it's believed I'm paying out of pocket. Samsung's answer is "don't put anything on top of your washing machine." Needless to say, I hate this machine and Samsung's customer service is awful.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we thank you for your review and we are sorry to hear of the concerns you’re having with your appliance. We’d like to follow up with you regarding your concerns. Please contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144129256) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Defective and replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was running.. well and after few months.. the product has some internal defect. the service representative cldn't able to fix, so he asked me request for a replacement. as the same product was not in store.. I returned and bought another model. that model works well.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Raj,

      Thank you for choosing Samsung for your washer needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always be satisfied with products to I buy on this store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice product works great we will be back to buy the matching washer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing the dog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes very good and quiet. Bought these units back in November and I cant imagine using anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    First time using Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel as if this machine was a extraordinary buy. And checking prices all around I found that Best Buy was the least expensive.

    I would recommend this to a friend