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Customer Ratings & Reviews

$699.99
Save $110
Comp. Value: $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6497 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry for its excellent drying performance, quiet operation, and ease of use. Many appreciate its capacity and the value for the price. While some experienced issues with heat and initial condition, the positive feedback on performance and convenience outweighs these concerns. The size is also frequently praised as fitting various spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 6,497 reviews
  • Rated 2 out of 5 stars

    Bad overall quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like a kid toy, not impressed with the overall quality. Retuned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, DavideC.

      Thank you for choosing Samsung for your dryer needs. We're saddened that you decided, and we would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like a kid toy, not impressed with the overall quality. Retuned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, DavideC.

      Thank you for choosing Samsung for your washer needs. We're saddened that you decided, and we would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing Dryer, but it does not get very hot. Sometimes I have to dry clothes way to long. Not sure how it saves money?

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor QC inspection and noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good, returned the dryer the day it was installed as the drum was clearly rubbing against the side wall of the unit and noisy. Upon inspection the sheet metal of the dryer didn’t line up on the front of the unit and was noticeably unbalanced on the sides, which I’m sure was a factor in the noisy function. Not sure how the unit passed any type of QC inspection at the factory. Very happy with the Whirlpool unit which replaced the Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Samsung Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, don't hesitate to contact the Samsung customer service department at Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) H.24 Hours a Day can answer your question or transfer you to your local store to answer your specific concern.


      Reference number:
      1144968962


      ^ ^Ross Samsung

  • Rated 5 out of 5 stars

    Great Washer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this washer, ive had it for 5 years and it hasn't failed me, yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. I had ot for almost a year and no problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good dryer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dryer. Ive had it for almost a year no issues so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so smart washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it only a few times and I got the error SUD twice!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We are happy to see you posted a review.

      SUd error code means Excessive suds error.

      You can check the troubleshooting guide I have provided below about the Samsung washing machine information and error codes.
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code

      This code does not indicate that service is needed. It is caused by an incorrect use of detergent.

      You can check the link below about how to use detergent in your Samsung washing machine.
      https://www.samsung.com/us/support/answer/ANS00031847/

      You can also check the fabric chart on the model's user manual link on pages 56-57 and pages 27-28 about adding the correct detergent.
      https://downloadcenter.samsung.com/content/UM/202301/20230103164309469/WF6000T_UM_DC68-04006R-04_EN_CFR_MES_R.pdf

      If you have inquiries and needs further in the future, please contact us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145719744, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 1 out of 5 stars

    Serious leak after 2 weeks of use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Developed a serious leak out the bottom within 2 weeks of paid delivery & install.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are experiencing issues with your Samsung Washer. You stated that your appliance was only two weeks old. I would love the opportunity to chat and see when we could get a certified Samsung Technician scheduled to resolve your issue. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142817521. We thank you for being a part of our growing Samsung family. ^Brad Samsung

  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer it dry’s quick and there are no wrinkles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible installation service. This is a picture of how they installed it and then they pulled the dryer over it so I wouldn’t notice

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice features and well made!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer and its matching dryer to replace our 20+ years old front loading machines. The washer is well made and the capacity is approximately 1.5 times greater than the washer it replaces. The controls are easy to use and the machine is very quiet. The additional capacity really gives the clothes plenty of room to spread out which, we think, is getting them cleaner than our old washer. There are 10 different wash cycles (including self-clean) and you can change the spin speed, water temperature, number of rinse cycles, and the type of load (heavily soiled to lightly soiled) with 5 different levels for each which are indicated via individual lights for each setting. Each cycle has its own default settings which are some combination of the previously mentioned 1-to-5 settings/lights. The only quibble we have is most of the cycle defaults use both hot and cold water (2 or more of the indicator lights "on" for water temp) and we prefer to wash our clothes in cold water 95% of the time. This requires that we remember to manually turn the water temp down to its coldest setting every time we start a new load. It's not a big deal nor is it worth dropping dropping the overall rating but I figured I'd mention it. All in all, this is a great machine and is far less expensive than most other front load washing machines. We love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It leaves clothes damp after many hours of drying.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Victor,

      Thank you for reaching out. We appreciate you informing us that your Samsung dryer leaves your clothes damp after many hours of drying. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.

      Here are the links to the troubleshooting steps to try when your Samsung dryer has drying issues.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/
      https://www.youtube.com/watch?v=LibK_OLFH4Q

      I've also included the link to the user manual to learn more about the product's warranty coverage.
      https://www.samsung.com/us/support/service/warranty/DVE45T6000W/A3

      Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Your Reference Ticket Number: 1144682521

      Thank you, and stay safe!

      -Angelica Samsung

  • Rated 1 out of 5 stars

    JUNK!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE YEAR afrer buying this junk the seal broke in half!!! I have had washers last me 12+ years!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Dryer performance, Noise level

    Rated 5 out of 5 stars

    Review: Samsung

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry, and I am thoroughly impressed with its performance and features. This dryer has quickly become an essential part of my laundry routine, making the task more efficient and even enjoyable. Here are some key highlights that make this dryer stand out: Performance and Efficiency The 7.5 Cu. Ft. capacity is perfect for handling large loads of laundry, making it ideal for families or anyone with substantial laundry needs. The Sensor Dry technology is a game-changer. It automatically adjusts the drying time based on the moisture level of the clothes, ensuring that every load is perfectly dried without wasting energy. This feature not only saves time but also protects fabrics from over-drying, extending the life of your clothes. User-Friendly Design The dryer’s stackable design is a significant space-saver, especially for those with limited laundry room space. It fits perfectly on top of my Samsung washer, creating a sleek, organized look. The control panel is intuitive and easy to use, with a large LED display that provides clear information on the cycle status. The drum light is a thoughtful addition, making it easy to see inside the dryer and ensure that no sock gets left behind. Versatility and Customization This Samsung dryer offers a variety of drying cycles and options to cater to different fabric types and laundry needs. From delicate garments to bulky bedding, there’s a cycle that fits every requirement. The Wrinkle Prevent option is particularly useful, as it intermittently tumbles clothes after the cycle ends to prevent wrinkles from setting in, saving me from the hassle of ironing. Quiet and Reliable Operation One of the standout features of this dryer is its quiet operation. Even when running a heavy load, it operates quietly, making it suitable for use at any time of day without disturbing the household. Additionally, the build quality is impressive, reflecting Samsung’s reputation for durable and reliable appliances. Energy Efficiency The dryer’s energy efficiency is another significant advantage. It is ENERGY STAR® certified, which means it meets stringent energy-saving guidelines. This not only helps reduce the environmental impact but also leads to savings on utility bills over time. Conclusion Overall, the Samsung 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry is an outstanding appliance that combines performance, efficiency, and user-friendly features in a sleek and stylish package. Whether you have a large family or just need a reliable dryer that can handle diverse laundry needs, this dryer is an excellent choice. I highly recommend it to anyone in the market for a top-quality, energy-efficient, and versatile dryer. It has truly transformed my laundry routine for the better.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Dryer performance, Noise level

    Rated 5 out of 5 stars

    happy with the Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Samsung 7.5 Cu. Ft. Stackable Dryer! It’s super efficient and dries clothes quickly with the Sensor Dry feature, which adjusts automatically. Quiet operation is perfect for our home, and the large capacity easily handles big loads. Perfect for Indian households needing reliability and convenience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Overall performance

    Rated 5 out of 5 stars

    Good buy. Value for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, simple to use machine. Has the feature of ability to pause to drop clothes into the washer that you may have forgotten. One small criticism is that the buttons need to be pressed hard to get them to respond. Otherwise, it's a great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    So Clean

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my new unit for several months now, and I must say, I’m quite impressed with its functionality. The spacious capacity enables me to complete fewer laundry cycles, and the user-friendly controls combined with smart technology for remote access significantly simplify the laundry process. Both machines operate quietly, which fits perfectly into my daily routine, and their modern design enhances the look of my laundry space. - They even have a cute lil end tone to the cycles, wow. Although the dryer occasionally takes longer with heavier loads and the cost is somewhat elevated, the overall effectiveness and quality of the machines justify the expense. I wholeheartedly recommend this washer and dryer set to anyone considering an upgrade for their laundry needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    It absolutely deserves a full 5-star rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry in black stainless steel, and I couldn’t be happier with it! It absolutely deserves a full 5-star rating. First of all, the large 7.5 cu. ft. capacity is perfect for a family. I can dry bulky loads of laundry—like towels, bedding, or a week’s worth of clothes—in one cycle. It saves time and energy, and makes laundry day feel so much easier. The Sensor Dry feature is a game changer. It automatically detects moisture levels and adjusts the drying time and temperature accordingly. Clothes come out perfectly dry—never overcooked or stiff—and it helps prevent shrinkage or damage. Plus, it’s energy-efficient, which is a nice bonus on the utility bill. This dryer also includes 10 preset drying cycles for different types of fabrics and needs, including quick dry, wrinkle release, and bedding. Each mode works great, and I love not having to guess which settings to use. One of the standout features is the Smart Care function, which allows you to troubleshoot directly from your smartphone. It connects easily and gives instant feedback if there’s ever a small issue—very convenient and hassle-free. Another small but thoughtful detail is the interior drum light. It brightly lights up the inside of the dryer, so no more missing socks or small items left behind. Simple but really helpful. Lastly, the fingerprint-resistant black stainless steel finish looks beautiful and modern in my laundry room. It’s easy to keep clean and gives off a sleek, premium vibe. I got it on sale for $749.99 (regularly $989.99), and honestly, for this quality and set of features, the value is unbeatable. If you’re shopping for a reliable, stylish, and powerful gas dryer, this Samsung model is an excellent choice. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet and efficient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and quiet. my wife loves the ease of use and design of the washer. Reluctant to buy a frontloader, this unit has won her over and converted her. Great price with the features listed.

    I would recommend this to a friend