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Customer Ratings & Reviews

$729.99
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The comparable value is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6589 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the drying speed of the product. They appreciate how quickly it dries clothes compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 6,589 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. It was exactly what I wanted. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and is quiet and works as expected. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very efficient and practical for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dryer is very nice and works very well even with bedding

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washing machine fun, purchase process nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So BBY delivers a black washing machine rather than a white one ordered. Simple fix, right? No. Hours and hours on phone and chat. Before BBY brings a white washing machine. And then they bring TWO white ones. Hard to comprehend the incompetence.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We understand what you have been through with the delivery of your washer. Don't hesitate to contact our Best Buy Customer Service department at (888) 237-8289 for further assistance. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with this purchase.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Set up was easy and quick!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! 0 complaints! Very nice and amazing quality. The crew that set it up too was great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs Great! Very happy with how it runs and set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the washer and dryer set and I couldnt be happier. My clothes come out clean and dry every time. The machine is so quiet sometimes i have to check to make sure it is still running. This has been a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job works well recommended it highly good product

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Stalled Cycle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i just got this machine and already have to send it back. It was stuck on the bedding cycle overnight and wouldn't stop. I stopped it and put on rinse and spin and the time still didn't change. So I had wet clothes and the spin only got the water out. I'm done with Samsung as far as appliances go. This is the second washer of Samsung I've had issues with. They make good Phones, Tablets, Earbuds and Televisions but that's it. I don't recomend any appliance. Save yourself time and save money to get a reliable product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, OliviaD.

      Thank you for choosing Samsung for your washer needs. We are saddened to hear that you had an issue with your washer stuck on the bedding cycle overnight, which resulted in you returning it. We look forward to working with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just transitioned to a gas dryer. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats up quick! Easy to use. Easy to clean lint filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working and install and it nice with the little chrime

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Kash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer. It was on sale so I brought it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never disappointed with Samsung

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Will definitely recommend to anyone !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and easy to use. No confusing unnecessary functions

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity washer! Excellent product! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quiet and pretty energy efficient i would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to operate, not much noise during spinning.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer I’ve ever had. Quiet and many settings

    I would recommend this to a friend