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Customer Ratings & Reviews

$729.99
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The comparable value is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the drying speed of the product. They appreciate how quickly it dries clothes compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 6,590 reviews
  • Rated 5 out of 5 stars

    Samsung is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listed as a recommended buy by Consumers Report. And we had to wait about 6 weeks until it was back in stock. Our last Samsung was 12 years old and probably could have been repaired, but it was time to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    GREAT BUY!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gorgeous look. Very quiet running. I am in love!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bedding a breeze

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing great so far. Have used a couple different settings and all have dried efficiently. I washed & dried my poly down comforter with very good results. I did hang outside for a couple hours and the bedding setting was almost too hot & long. Used tennis balls and the comforter came out fluffy as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the washer and dryer for a month now and love them both! I only wish the washer had a light in it like the dryer but other than I’m completely satisfied with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 months of use - so far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no frills solid washing machine. I particularly like the stainless steel drum and the reduced water use (compared to my previous top load). I wish the rinse was a little more thorough but that feature is customizable. Overall highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer and dryer set and the washer doesn’t work right. When it spins out a load, it’s extremely loud. If

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your home, BrianC. Let's take care of this.

      To address the noise in your washer. Please click the link and the hyperlinks and watch the embedded video for tips.

      Samsung washing machine is too noisy (Please choose the best that describes the sound that you are hearing):
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please include reference number 1151312814 in your message so our team can locate your information.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service Good quality Fast and convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happycustomer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase (due to mixed reviews of this brand), but ultimately purchased due to best pricing. I’m very happy with the model. I sometimes have to add drying time as the standard cycle times aren’t always long enough for larger loads, but that’s to be expected with any model, I’m sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time ever getting new washer and dryer !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was dented and not working after first drop off but after calling and getting a replacement me and my family are extremely satisfied !! Love the new combo

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer does awesome job compared to the previous one I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually do “like for like.” Our other Samsung had steam. We sometimes used it. This model does not but we haven’t missed it. We had our venting cleaned before the new unit was delivered and have been impressed by the “quickness” of our new dryer. Very please with the purchasing process also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase overall

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease of use , happy with the new washer/dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very feature full for the price, it has so many drying options and I probably only use 3. The light, and lint trap being well made is appreciated. When you think the alarm is about to end it keeps going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mohil Patel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole buying process was easy. I felt very comfortable with the employee and the store and the people who delivered and installed the washer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent dryer, it works great, very quiet and all the settings are great. I've used it a few times now since I purchased and I had no issues. I believe it is a good buy.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Irene, I am glad to see you found it to be a great buy with your new Samsung Dryer. We are glad to welcome you to our growing community. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever owned. Very energy efficient. It also uses less water. It has a quick wash feature on it and only takes 22 minutes. It's also self cleaning. I want to buy the stackable dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old dryer broke down and we decided to just invest in a new one. We went for This dryer and its matching washer. I love the differing settings that get my clothes dried right. Some of the features has taken the guesswork and time out of drying my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer for a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer works great and has several adjustable settings. It has an especially sturdy two-piece hinged filter that can even be rinsed with water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible machine. No issues, easy install. Works great. Only thing i would change is for it to remember my last load settings so i wouldnt have to adjust every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Change the lint basket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries clothes well, lots of features and options. However, the lint basket is absolutely ridiculous. Hard to open, hard to get lint out of basket once it is open and more lint is gathered on outside of basket rather than inside. If you are not very careful you will break the plastic basket. I also don’t like that I cannot turn off the sounds.

    No, I would not recommend this to a friend