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Customer Ratings & Reviews

$729.99
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Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the drying speed of the product. They appreciate how quickly it dries clothes compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 6,590 reviews
  • Rated 5 out of 5 stars

    Great bang for your buck!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the set for 18m now. they work very well and feel I paid a fair price for the Samsung brand. Will recommend to anyone , anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dries your clothes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the perfect replacement to the old standard single W/D unit we’ve had for decades. It’s stackable, which makes replacing a single unit so much easier and very cost effective. Buying both the Washer and Dryer I even saved money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a big family with many options that suits any need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is working well but must be careful not to accidentally touch the right front area as the dryer turns on with a light touch.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new purchase. I am sure that you will love all of the awesome features that our Samsung Dryer offers. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Nice washer machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer machine. Got a very good deal during the summer. Until now, everything is good and no issue at all. Definitely save tone of water by comparing with those top open one.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great looking dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great together with our Samsung washer, both are quiet and works well even with heavier loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dryer to replace a 19 year old dryer. The installation was on time and seamless. The delivery man could not have been nicer. It works great. The features are nicer than my other dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen buttons. Push gently. Wash in cold water and smaller loads take shorter period to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am really enjoying this dryer its great and very east to use no problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased With Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine performs well and we are very pleased with it. The number of functions available is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and dryer immediately I went in the store Samsung is a very good brand and the price was not that bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it does the job. Fits perfectly in 2 bedroom apartment.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just pass on this one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply put, the "sensor" thinks clothes are dry when they are not. Both the washer and the dryer take so much extra maintenance to get them to work properly. Doing laundry with these make the chore frustrating, not easier. Just pass on this one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RebeccaK, we understand how important a working dryer is in your home. Let's get this taken care of.

      We recommend checking this troubleshooting guide if the clothes are not dry. Please match the issue you're having with the dryer to the options provided. Kindly click on the embedded word and watch the video if prompted.

      Clothes are not dry after using Samsung dryer
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151656883) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 3 out of 5 stars

    Busted within a year!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer bought at the end of November last year. Now the whole drum is loose and sounds like a frieght trai when sinning and jumps all over the place. Luckely its still under warrentee, barely, and a tech is coming out today. No way a newish wadher should need repair so soon. I have never bought any appliance that did, so thinking this one is a lemon. Quality of workmanship, or just an overall, bad washer...doesnt matter. Will never buy this brand again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST WASHER EVER!!!! So smooth when spinning and no sound at night when we sleep with the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality and low cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So satisfied It is worth it I will definitely recomed it and recomend your store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer with easy controls.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first HE washer and dryer and I thought of it as a advance and high tech cleaning and drying machine at the same time easy to operate with easy touch controls. I hope this will last a long time with the hefty price I paid for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job it’s has an issue where the timer won’t count down and it keeps rinsing then I have to unplug it and start over it’s more of a hassle to return

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your home, MiguelF. Let's get this taken care of.

      Please refer to the resources below to rectify your washer's concerns. Please click the link and the hyperlinks for tips.

      Samsung washing machine spins poorly (If the problem persists, click "NO" for more help):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149892123, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing in a great deal, 5 months in and washer works very good. Frontload feature works great, just have to remember to keep it dry to avoid mold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is efficient and does dry faster than what I expected, I am thinking to bu washer for the same .

    I would recommend this to a friend