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Customer Ratings & Reviews

$729.99
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The comparable value is $809.99

Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the drying speed of the product. They appreciate how quickly it dries clothes compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 6,590 reviews
  • Rated 1 out of 5 stars

    Two died within 24 months - terrible support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit I purchased back in 2023 began having computer issues within 6 months (drum sensor fault with no heat) - I was finally quoted a repair cost nearly in line with the dryer, so I purchased this one to replace it in April 2025. 4 months to the day, the drum made a noize and stopped after loading a medium size load. No error codes, but no heat and no drum rotation. Samsung referred me to the only repair center in Eastern Massachusetts that they partner with, and my date was pushed out on the morning of the appointment. When I looked up the center, they had two years of terrible reviews due to no-shows. I contacted them, was hung up on, called back, and was rudely told to "take it or leave it" with the new appointment - 10 days out. I cancelled and contacted Samsung, who told me they had no other options for repair. I'm in-warranty and looking at paying for a service repair - never again, Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for new families

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is perfect for anyone starting a family or with a big family already! The clothes are clean And the multiple options for cleaning make it great for the kids as well as adults!!!!! Amazing product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for a good price! Doesn’t have all the extra options but enough different drying settings, but it’s a clothes dryer it dries the clothes, fast and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine so far. Only had it a month. Old machines were pushing 15 years old and starting to fail. Appreciate the option to have the drawer underneath for storage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes can't set settings the way I want. One good thing is the filter is easy to find and clean however, water drains from it when taking out the filter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well and washes very throughly! Definitely a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with the Dryer we bought at the same time, it's a very nice machine. Like the music instead of the traditional timer buzzer too. And the pedestal option is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung washer and dryer they have many settings look elegant and are a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Machine has been reliable and great since I purchased. Nice simple and clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great! Have no issue at all. Most of all the buttons are touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works great. Does the job quickly and efficiently. The quick wash setting has been a life saver having small children, with plenty of things to clean with less time to clean them. It has worked great for us thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to learn operation,did not come with manual, operation more difficult than last machine,after couple loads figured it out op is easier goid machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Was not sure about a front loader but it works great, clothes smell amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it seems to take longer to dry loads than my old one...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Melissa,

      We know how important it is to have a reliable appliance at home. Let us help you with your dryer.

      Here is a link to the user manual; kindly go to page 47 for troubleshooting steps to help you with the issue of your dryer.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202509/20250923082244569/DC68-03381W-04_IB_DV6000_EN_250919.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1151257233) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It uses less electricity that my old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, has so many setting to meet the needs of your washing and drying experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vibrates

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine as it performs as advertised. It is rather noise and vibrates rather heavily with heavy loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Excelent option to buy for your home and comodity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful washer. More than I expected. Will definitely recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my washer. I am so glad I decided to get this one.

    I would recommend this to a friend