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Customer Ratings & Reviews

$729.99
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Customer reviews

Rating 4.6 out of 5 stars with 6590 reviews

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Rating by feature

  • Capacity

    Rating 4.7 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the drying speed of the product. They appreciate how quickly it dries clothes compared to previous models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 6,590 reviews
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet dryer that does everything you would want it to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Nice and big and fits everything needed in loads. Quick was and energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is everything that it is described as. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific Dryer, with several settings, does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It drys clothes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer for the price. Had to buy to put on top of my older Samsung washer. Which was nice they are still compatible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine cleans well. It is hard to balance in our old home with floors that are not level. I am happy with the washing machine otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.5 FrontLoad Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old Samsung washer with this one. Really like the updated features and the modern appearance.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tired of Waiting and seeking resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had an option of 0 stars that would be my option! The product issues since the day I bought it, the issues in getting someone on the line, and now still waiting online for resolution after MONTHS!! What should be a warranty replacement is now a drain of my time and efforts to resolve an unbalanced, unfixed, spring replaced yet unresolved washer issue rattling uncontrollably while in spin mode. Next steps likely to escalate yo the ombudsman for action.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JacobS,

      We appreciate you taking the time to share what’s been happening, and we understand how frustrating it is to deal with an ongoing spin-related issue—especially when you’ve already invested time and effort trying to get it resolved. We’re here and fully willing to help you move this forward so your washer can operate the way it should.

      To review your case in detail and provide the next steps for your unit, please reach out to us through the channels below. Our team will be ready to assist and continue the support process with you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151548242) to help our team pull up your information.

      Thank you.

      ^Camille Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 4.5 cu ft washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung washer is great. I just wish you could make a custom setting. It has been thru over 20 loads and I haven’t had any problems so far. Best Buy was awesome in delivering and installing this washer. They didn’t waste any time and made sure evrything was working before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great for me and I love it! No complaints

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues from day one. I've only had it for less than 4 weeks. Stops mid cycle. Sometimes it doesn't want to rinse. Sometimes it does not spin. And when it does spin, there's a grinding/ rasping noise. Which is obviously signs of a defective washer. Washer works when it wants too. I basically have to babysit this washer to see if its going to work or not. It's been a stressful few weeks since it hasn't been working as it should. A 30-45 minute cycle wash turns into a 2 hour wait. Never again. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Washer. I see you are experiencing issues getting the best results from from your machine and I would love to help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142478488. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer. Gets clothes dry in a minimal amount of time. Has many settings to save power, and dry many different fabrics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer & Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what we were looking for to replace our broken washer and dryer in our new home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung stackable wahser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes well, but need to program every time. Does not remember last settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this machine. The settings are exactly what we need.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there RGev, I am glad you were able to find the perfect Samsung Dryer for your needs. We are happy to welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 4 out of 5 stars

    Great dryer, buttons are very sensitive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer, love the auto dry sensor. Buttons are very sensitive. I have turned it off mid cycle multiple times by brushing against it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries our clothes very fast! Very quiet and was easy to stack on the washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could customize the settings I would give a five star review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to my family and friends would buy two if I had the space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, the one before it lasted us 10 years. Hope this one is the same!

    I would recommend this to a friend