Customer Ratings & Reviews
- Model:
- DVE45T6000W
- SKU:
- 6415796
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer for its overall performance, low noise level, and ease of use. Many appreciate its amazing capacity and find it to be an excellent value for the price, as well as a great size for their homes. However, some customers have expressed concerns regarding the spin cycle, installation, and the wish for a reversible door.
This summary was generated by AI based on customer reviews.
Done wrong by Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this supposedly new, open box washing machine that lasted about 5 washings over 2 weeks. By then it was shaking so bad the neighbors could hear it and it shook the whole house. Of course Best Buy said it was past their warranty by time we called and referred it to Samsung. Found out it was unfixable, broken weight and bolts. Best Buy should have taken it back for refund or credit but Nooo! Will not be buying major appliances or possibly anything else there again. Took 2 months for Samsung to take action. Not a happy camper!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We sincerely apologize for the experience with your Samsung Washer. To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Your washer will vibrate and make some noise, but it should be barely noticeable. If your washer is shaking violently, ensure the shipping bolts are removed for the front load model. A level floor and washer will help reduce shaking, too. Give the washer space for rattling or clanging noises, and check for loose metal items inside. Turning clothes inside out can reduce noise from buttons and zippers. And finally, if you hear squeaking or squealing, turn your washer off and request service.
I shared the link about "Samsung Washing Machine is Shaking": https://www.samsung.com/us/support/troubleshooting/TSG01001016/.
You may also refer to this link about "Install a Samsung Washing Machine in your Home" and look for "Level the Washing Machine": https://www.samsung.com/us/support/answer/ANS00051342/.
Reference Number: 1144764614
Have a great day.
Melardo
Works like a washer should, with many problems
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had more problems with this washer than any cheaper one I've ever used. First the door lock stopped working so I couldn't wash anything, which I had to call and wait a few days for it to come be fixed under warranty. The front seal of the door always has a leak, every single wash cycle. Now, conveniently it started leaking out the front of the washer of all places. Right after my warranty ran out too for the added smack in the face. Do yourself the favor and skip on a Samsung washer, it's just not worth the hassle.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we realize your experience has been less than ideal and we definitely understand that. We are continually improving the quality of our products and your feedback is important to that process. I am including a link to a helpful troubleshooting guide to support your concerns on the washing machine leaking (https://bit.ly/3BEMJ6J). For further assistance, contact our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143787790) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena
Sorely disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons on the front panel of the washer are smearing/peeling off. I contacted Samsung explaining to them what the issue is with photos and they sent a tech over who came by and took the same photos and said Samsung will not address. This appears to be a known issue and I guess in while the entire front panel will not have any buttons and it will get totally wiped out. Very disappointed in the way Samsung has addressed this issue, wasted my time and did not do anything for this issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ALinNJ,
Thank you for purchasing a dryer from us. Samsung products are designed to provide convenience and satisfaction.
And it's sad knowing that one of our valued customers like you had to experience smearing/peeling off with our product.
Proper maintenance is important to keep our things look presentable. Please go to page 40 on this link for your reference on how to properly maintain your washer
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Also, here is a link that you can use on how to clean your washer.
https://www.samsung.com/us/support/answer/ANS00030150/
Here are options as well if you wish to speak with our representatives for further assistance.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Stay safe,
Reference Ticket Number: 1144138866
^Mila
washing machines
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The play button must be pressed quite hard, It does not start unless you press the button hard
I would recommend this to a friendBrand response from Samsung
Posted .Hi Luis M,
We appreciate you sharing your sentiments about the button on your Samsung washing machine. We are here to help you.
Please consider checking the link below for steps if the Samsung washing machine control panel or buttons don't work. Kindly watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01108862/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147471029, which will help our team pull up your information.
^Rainly
- Pros mentioned:Capacity
Samsung Electric washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung washing machine is very large and hold lots of clothes. I think a smaller unit would of been better for my needs. Dryer does not get very hot.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this washer. After the test wash, we did 6 loads of laundry. I like the way it looks, easy to use.Many different settings to choose from.
I would recommend this to a friend Still waiting.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was to replace a Samsung top loader that was recalled after six months of ownership. Unfortunately, I can not give a higher rating for the replacement at this time as there were two large dents to the unit when it was delivered. I took delivery of the dented washer, because the recalled model was nonfunctional. We’ve run six or seven loads through the unit, which performs as expected. The delivery guys were good and the local Best Buy has ordered a replacement for the replacement. I will follow up when it is delivered.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers.
To better assist you with this issue, please contact the BestBuy customer service department at P. (888) 237-8289 H.24 Hours a Day.
-Trisha-
Dissatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer does not get as warm as I expected My review is re delivery from GEEK squad. Absolutely horrible my home was left in shambles and I had to wait 5 days for another delivery with a hole in my wall I will NEVER PATRONIZE BEST BUY
No, I would not recommend this to a friendWash and dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it is my 3rd set and I in love with my was and dryer. The delivery was late but finally home.
I would recommend this to a friendSamsung - 7.5 Cu. Ft. Stackable Electric Dryer wit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer and dryer. One thing I don’t like is the lint filter. It needs to be more user accessible.
I would recommend this to a friendGood Washer/Dryer Stackable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Does what its supposed to do. Good size. Pretty quiet except when it's letting you know its cycle is done.
I would recommend this to a friend- Pros mentioned:Capacity
Best investment ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing. I thought it would take all the day to wash cloths but its very spacious and big!
I would recommend this to a friend - Pros mentioned:Noise level
Open box experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought open box and we like it. This product has really minor vibration and it take care clothes very well.
I would recommend this to a friend Washer review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job cleaning with all the different settings. One drawback, the button ink have begun to smudge within a year.
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out. We appreciate you informing us that your Samsung washer does a good job cleaning with all the different settings; however, the button ink has begun to smudge within a year. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Attached is a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/legal/pc/#samsung-computer-limited-warranty
You may also check pages 40-47 of the user manual for information about maintaining your appliance.
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144594533
-Angelica
Samsung front load washer quiet and efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd washer in 5 years, and it looks like we finally have a winner Samsung! after a month of daily use the family has voted and its unanimous, they Love this new washing machine, Loads are washed faster and better and as a surprise bonus wrung out so thoroughly im saving on my electric bill as the dryer never sees double duty like with our previous Maytag waher. Thank you Samsung for making a great product
I would recommend this to a friendBeautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washer. The size and the looks of this washer are amazing!
I would recommend this to a friend- Pros mentioned:Noise level
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wash machine and silent machine is a big machine
I would recommend this to a friend - Pros mentioned:Overall performance
Best money spent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dryer!!! I believe this was the best brand for my new home!
I would recommend this to a friend Weight balancer exploded less than a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when it worked, its been about a year and one of the weight balancers exploded. It's now out of warranty and Samsung wont cover it. The cost to repair is basically the same a new one. Terrible build quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad you informed us about what happened to the Samsung washer, Joey.
To help you with this, you can check the services we offer at the link below.
https://www.samsung.com/us/support/service/
For us to better assist you with your concern, we would like to speak to you directly.
Please get in touch with us through the following options below, so we can assist you in the best possible way we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145714015, which will help our team pull up your information.
^Rainly
- Pros mentioned:Overall performance
Samsung
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, we are using it for last 8 months...
I would recommend this to a friend